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Criswell Honda

Germantown, MD

4.8
2,994 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,994 reviews

July 10, 2017

Great experience Overall, this was the best car buying experience I have had. John Hicks and Andy Russo were great, very nice and not pushy. They answered all my quest More

by catherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russo
July 06, 2017

Great Service Our salesman John Hicks was very helpful and assisted our family in finding a great vehicle. We are very satisfied with our purchase so far. Our finan More

by simon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Baum
July 03, 2017

Great service and friendly adviser I took my 2017 Ridgeline back to Criswell for it's first service. Andrew, my adviser was easy to deal with and made the whole visit painless. I had so More

by Ridgeline owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Becker
Aug 17, 2017 -

Criswell Honda responded

Thank you for taking the time to let us know that your Honda service experience was efficient and easy. We look forward to providing continued quality service to help you maintain your vehicle.

July 02, 2017

My first car buying experience at Criswell Honda! I had bought Honda CRV EX L at Criswell. Overall the buying experience was amazing. Knowledgeable staff helping out with my each and every questions & More

by Selva3313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Russo, Kevin Ferguson
July 02, 2017

Very professional and knowledgable staff I purchased a 2017 Honda Civic EX. I was very impressed by how knowledgable the staff was, especially Victor Castro and Andy Russo. They answered all More

by tash24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Andy Russo, Teddy Pak
July 02, 2017

Purchase and service of Honda Odyssey I purchased a 2006 Honda Odyssey Touring at Criswell and have had it serviced there for the past 11 years. The service staff is quite capable and I ha More

by frimbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Giron
Aug 17, 2017 -

Criswell Honda responded

We appreciate your continued business and are happy that the Criswell Honda service team has the experience and competence to help you keep your vehicle running well. Thank you for the review and we look forward to seeing you at your next service appointment.

June 30, 2017

Ken Crenshaw Ken did a great job in obtaining the price of my new CRV TOURING that I was looking for. Would recommend his salesmanship to others. The one problem More

by BILL64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Crenshaw, Nancy Wilkes
June 26, 2017

First time experience with car dealership As a recent college graduate that is newly employed, I needed a great reliable car to run errands and get to and from work. After my mom used Criswell More

by Laurenem13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yanet Lopez, Andy Russo, Kevin Ferguson
June 26, 2017

First ever painless car purchase I've ever had Very happy with my purchase, experience and interaction with Criswell Honda.I like many people have had bad experiences at a dealership over the years More

by Leandro U Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Konan, Jim Walker
June 26, 2017

Great service!! I was very pleased with my experience at Criswell Honda. I was treated very well and I appreciate all the help I received. Kwame Odum is an excellen More

by Hondagirl84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Young, Kwame Odum, Nancy Wilkes
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