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Criswell Honda

Germantown, MD

4.8
2,931 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,931 reviews

April 03, 2017

Fantastic Experience (again) with Victor My husband and I came in to turn in the 2014 Civic lease we had through Victor and left with a 2017 CR-V. Victor was patient, professional and complet More

by nhowley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Jim Walker
April 03, 2017

Collects your personal information without your consent Recently I obtained a quote from Edmunds.com for Honda dealerships in my area for comparable prices.I provided Edmunds.com with an email and a phone n More

by xxxxxx
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lady in Business Office , Phil Kmiec
April 02, 2017

Best Car-buying Experience! Working with Victor Castro at Criswell Honda was not just a good experience, it was amazingly pleasant and stress free. There was no wheeling and dea More

by valleyminx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Jessica Baum
April 02, 2017

Incredible travel Thank you very much for the patience and professional guidance of Kwame Odum and Andy Russo. For me, from the selection of new cars to learn very info More

by Lyj901101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Russo, Kwame Odum
April 01, 2017

2017 CRV Cris Torres and Carlos did a great job and we are happy with the hassle free buying experience. I appreciate how smoothly the process went. I also fe More

by RodneyG
Recommend Dealer
Yes
Employees Worked With
Carlos, Cris Torres
March 31, 2017

Excellent Service ever. Salesperson was very friendly, helpful, and informed. I was debating between a CRV LX and EX. He educated me about the difference and made mak More

by Elza George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Andy Russo
March 31, 2017

Great Service, Excellent Experience We were helped at this dealership by Kwame Odum after having somewhat of a nightmare week with another dealership and boy are we glad that we did! I h More

by ParkFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
March 30, 2017

Excellent Experience My experience at the Criswell Honda was excellent. All of the cars were beautifully maintained and spotless. Jae Lim was very friendly and went to g More

by Jessie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Andy Russo
March 29, 2017

The used car cats Thank you guys again for an enjoyable experience. Mazen, stay cool! I enjoyed the used car sales managers candor! It was worth the 180 mile trip from More

by Mr. Big Horn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Azari, Glenn Rothschild, Mazen Muhtaseb
March 27, 2017

If you enter this dealership you will exit with a great deal I and got great service from both Dominique and Jim. However, I should say, that everybody was extremely welcoming and attentive. I also got a great More

by In Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christella, Jim Walker
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