
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,991 reviews
Purchasing a Honda Fit 2nd Honda purchased with Dominique Vattuone. Outstanding salesman. Great service. Great price. Transparent process. Flexible with working with our sc 2nd Honda purchased with Dominique Vattuone. Outstanding salesman. Great service. Great price. Transparent process. Flexible with working with our schedule. Helped to educate my youngest daughter who will soon purchase her own vehicle. More
good car buying experience This is my fifth time purchase a new car. Steve Kwon give me many suggestions to make decision, which helps me a lot. thank you for your warm produc This is my fifth time purchase a new car. Steve Kwon give me many suggestions to make decision, which helps me a lot. thank you for your warm products presentation! More
Amazing Experienxe My uncle helped set me up to buy a car with Dominique who was extremely helpful when I went in for my test drive. He was wonderful. Unfortunately the My uncle helped set me up to buy a car with Dominique who was extremely helpful when I went in for my test drive. He was wonderful. Unfortunately the day that I could come in to purchase he could not be in so he set me up with Yanet. Yanet was incredible. Not only did she help me by extensively explaining my paperwork but she brought me to my car and taught me all about it. She honestly treated me like a best friend rather than a client. She also stayed extremely late (financing took a while) in order to make sure everything was all set for me and my new car before I drove off the lot. She was so helpful and I'm so glad I worked with her. I also worked with Nancy in financing who was great. She made sure I was aware of all the options I had and did her best to make sure I was covered with the best warranties I could afford. She was also very patient and extremely knowledgeable and kind. More
Very comfortable experience at this dealership! I wanted to see what was available and had the good fortune to come across this nice very nice young and likeable man Rameez who was very polite and e I wanted to see what was available and had the good fortune to come across this nice very nice young and likeable man Rameez who was very polite and eloquent with very good knowledge about the automobiles as well as the financing. Overall a very pleasant experience. More
Painless process at this dealership. We have dealt with Dominique Vattuone in the past and were very happy to deal with him again. Very helpful and knowledgeable - took the time to explai We have dealt with Dominique Vattuone in the past and were very happy to deal with him again. Very helpful and knowledgeable - took the time to explain and answer our questions. More
Great car buying experience I came in here knowing what I wanted and the price I was willing to pay for it. While the price we negotiated was a bit higher (by $500) than the offe I came in here knowing what I wanted and the price I was willing to pay for it. While the price we negotiated was a bit higher (by $500) than the offer I made (as expected), it was miles better than the prices I negotiated with 4 other dealers in the area. While I waited there, the staff was extremely friendly. My sales person, my finance person, the people at the front desk, and the finance director. My sales person and finance person went above and beyond my expectations and made my first new car buying experience painless. I would highly reccommend this dealer to my friends and family members who want a Honda, but also want to deal with friendly people while getting the best deal they can get in the area. More
Amazing Amazing .... Amazing! Criswell has hit the jackpot hiring Eric Konan. He was soo funny and very helpful the whole time.you could tell he wasn't just trying to make a quick Criswell has hit the jackpot hiring Eric Konan. He was soo funny and very helpful the whole time.you could tell he wasn't just trying to make a quick sale and be done with it, he took his time to explain everything to me and make sure that not only I but my mother understood everything that he was telling us. I bought my first car through him ad when we went to go and get the car financed it got even better. EVERYONE was so nice and had my best interest at heart. it means a lot when you have someone who is actually willing to take their time to help someone who's baseline for looking for a car is "something that moves". If you want to be taken care of and have people work with you make your way to Criswell Honda ! I love my Burgandy baby Destiny More
Awesome Service Great no hassle dealership. In a few hours I was able to turn in my old lease and get a brand new beautiful Civic. All I had to do was name a monthly Great no hassle dealership. In a few hours I was able to turn in my old lease and get a brand new beautiful Civic. All I had to do was name a monthly payment that was fair and a down payment that was adequate. More
Excellent Service The Criswell experience was exceptional. My sale rep Dominique Vattuone went above and beyond to ensure I got the exact car and price that I was look The Criswell experience was exceptional. My sale rep Dominique Vattuone went above and beyond to ensure I got the exact car and price that I was looking for. He is very knowledgeable about the vehicle and was very professional. I would highly recommend him to my friends and family as well as buying my next car from him. Thanks again! FS More
Got Exactly the Car I Wanted! I was lucky enough to drive of the Criswell lot with an all new 2017 Honda Civic Si yesterday (6/7/2017) in the color that I wanted (Crystal Black)! K I was lucky enough to drive of the Criswell lot with an all new 2017 Honda Civic Si yesterday (6/7/2017) in the color that I wanted (Crystal Black)! Kwame Odum and I were in contact via email regarding the new Civic Si's and let him know that I wanted a sedan. He reached out to me on Tuesday (6/6/2017) letting me know that there was on that just came off the truck! I rushed over to look at it and fell in love. Kwame was able to give me precise information about the vehicle so he definitely did his research. Unfortunately, I was not able to test drive the vehicle because it hadn't been inspected yet. He informed me to come back the next day to test drive it. After test driving the vehicle, I was madly in love! What I appreciated most was the fact that Kwame was not pushy. He did his very best to accommodate me and was also very personable. The reason why I gave the dealership a 4 star rating is due to the amount of time that I was there. I arrived around 2:30 pm and drove off the lot at 8:30ish pm. I'm not sure if there were system issues but that's neither here nor there. The finance person, Nancy was also very helpful. She told me that she was getting acclimated with all the new systems because she had recently arrived at Criswell. Nancy was also not pushy when I declined add-ons. All in all, I would definitely purchase my next vehicle from Criswell and will recommend them to others. They certainly know how to take care of their customers. Make sure you ask for Kwame Odum! Thanks again, Kwame and Nancy! More