Criswell Honda

Kwame best customer service and professionalism Criswell Honda Germantown was the best dealer and service I had in a long time. We started looking for a car early January but since we had no credit Criswell Honda Germantown was the best dealer and service I had in a long time. We started looking for a car early January but since we had no credit history it was challenging to get approval the sales consultant Kwame Odum was a key person to make this dream come true. Since We sent a request online to check a car Kwame was very honest with us and explain us everything that we needed to do in order to have better chances on getting approval.A month later we returned to visit Kwame and he was professional and showed us several cars within our budge. We fell in love with 2015 Hyundai Elantra and Kwame took us for a test drive and we decided to move forward with the purchase. I have no words to describe how Kwame and Victor(Financial Manager) went above and beyond to ensure our satisfaction since the begging. I would like to Thank Kwame for you patience and professionalism, helping me and my family to walk out with our dream car. Criswell team will make sure that you find the best deal within your budge and I'm so happy for choosing Criswell and Kwame to help us along this process. Thank you all!!! More

An Amazing Car Buying Experience I have purchased several new cars in my lifetime. I keep coming back to Criswell of Germantown because of the excellent service I receive especially f I have purchased several new cars in my lifetime. I keep coming back to Criswell of Germantown because of the excellent service I receive especially from Dominique. I am always satisfied with the sale transaction as well as with th courtesy I receive afterward. In addition I am always impresses with the top notch service I receive at the vehicle service center. Thank you Criswall for the guidance and professionalism that I always receive when purchasing a car!! Your faithful customer, Eileen More

Dominique and honda accord A few years ago we purchased a car from Dominique and liked his sales style. So when we were thinking about buying again he was the first person we th A few years ago we purchased a car from Dominique and liked his sales style. So when we were thinking about buying again he was the first person we thought about. He is a great salesman and we like working with him. More

Kwame is the greatest!! Very happy! Excellent service! First let me say Kwame came to pick me up from work because I had no ride to get to the dealer. So nice of him. Thank you Kwame! He surprised me with First let me say Kwame came to pick me up from work because I had no ride to get to the dealer. So nice of him. Thank you Kwame! He surprised me with the car I wanted to purchase. He let me test drive it to the dealer. On the way there he showed me all the features of the car. He set up my phone with the Bluetooth and connected my Pandora. I especially loved the sensing feature. You have to try it! It's so cool. When we got to the dealer he went above and beyond for me to get the car. I'm so grateful. I'm in LOVE with my 2016 Honda Accord. I would highly recommend if you are looking to buy a new or used car go to Criswell Honda in Germantown. Ask for Kwame Odum. More

Awesome salesperson! Phil was extremely helpful. He drove me all the way to my house to get a check as I was not able to pay with my debit. He waited a long time until I Phil was extremely helpful. He drove me all the way to my house to get a check as I was not able to pay with my debit. He waited a long time until I have the car and drive it back home. He is very kind. You would be lucky to have him! More

Great first time experience!! This was my first time buying a brand new and I was a bit nervous coming in but as soon as I meet my Sales Representative Luis Patino I felt right at This was my first time buying a brand new and I was a bit nervous coming in but as soon as I meet my Sales Representative Luis Patino I felt right at home. Luis treated me very well, he answered all my questions thoroughly. I didn't feel pressured at any moment during my time there. Everything was explained very well and the help that I received by Luis was more than great. I feel great with the purchase of my new car and all the patient and excellent help that went into this experience. Thanks so much!! More

Another Great Experience Impressed with every aspect of my experience here. This is the 2nd car I've bought with Criswell and I fully plan on purchasing again here in the futu Impressed with every aspect of my experience here. This is the 2nd car I've bought with Criswell and I fully plan on purchasing again here in the future. After working with Kevin Ferguson via email to get the ball rolling on my trade in and purchase, his salesman Daniel Coffie took over and did an outstanding job of confirming that the 2017 Civic Hatchback EX was indeed the right car for me. I worked with Andy Russo for financing, and I felt that he listened to my concerns and offered a fair and reasonable deal that made sense for my budget, all while protecting my investment. This dealership truly validates the importance of customer relationship management. Loyalty is not bought or sold, it's earned, and I get the impression that every person here understands that. More

Respectful and fair Eric was great to work with. He gave me time to thoroughly get acquainted with the car without pressure. All my questions and concerns were resolved Eric was great to work with. He gave me time to thoroughly get acquainted with the car without pressure. All my questions and concerns were resolved. The price determination was fair. I am thrilled with my car. It is worth a visit to this dealership if you are in the market for a car. More

Informative Information and options clear and able to get questions answered. Good follow up, appreciate the friendliness and openness approach. Was easy to work Information and options clear and able to get questions answered. Good follow up, appreciate the friendliness and openness approach. Was easy to work with Kevin More

Great The Work done very quick and good quality the service advisor was kind and helpful and everything on the vehicle seemed to be done correctly The Work done very quick and good quality the service advisor was kind and helpful and everything on the vehicle seemed to be done correctly More