Criswell Honda

Hard Choice, Right Decision Many years ago (2003 & 2005) we bought 3 Saturns from Dominique Vattuone. That was such a positive experience that, when we decided we needed to rep Many years ago (2003 & 2005) we bought 3 Saturns from Dominique Vattuone. That was such a positive experience that, when we decided we needed to replace one of the Saturns, our first action was to contact Dominique. It was a happy coincidence that he just happened to be working at a dealership that sold Hondas. (It turns out he can sell most of the car brands that Criswell carries - Honda, Nissan, Chevy, Maserati...) We acted wisely. Dominique listened carefully to our needs and picked out two models for us to test drive. After some thought it was clear that the Accord was the car we were looking for so we bought it that day. Dominique did all the administrative chores for us. He, literally, shepherded us through the process. He arranged the new registration, had the plates transferred to the new car, arranged the financing, escorted us to any other offices we needed to visit, and a million other details. It would have taken us weeks to get all those technicalities squared away. He made it clear if we had any problems with the car, ever, to contact him first, and he would personally ensure that they would be tended to quickly and accurately. Everyone we dealt with at Criswell was polite and helpful. I loved my Saturn and I hated to get rid of it, but we made the right choice when we went to visit Dominique. More

Steve Kwon Thanks Mr Kwon in helping me acquire the vehicle I wanted. Your professionalism was appreciated and did not pressure me during the process. I also enj Thanks Mr Kwon in helping me acquire the vehicle I wanted. Your professionalism was appreciated and did not pressure me during the process. I also enjoyed our conversation about life, culture and faith that made me appreciate you as a person. Let your son know how grateful I am for his service to our country and I pray for his safety. Thank you too for helping me get used to the new controls of my new ride. More

Great first experience! This was my first time buying a car, and I had a great experience working with Esteban, Victor, and Andy. I had spoken with Esteban before coming in, This was my first time buying a car, and I had a great experience working with Esteban, Victor, and Andy. I had spoken with Esteban before coming in, and the car was ready for me when I arrived at the dealership. Victor was great to work with, very personable, and honest. They took me seriously, and did not try to nickel and dime me or add in any extra fees. It was a pleasure working with the team and I will certainly be going back there when the time comes for a new car. More

Awesome customer service I was made to feel welcome and at ease with my purchase! It was my first time buying a car and it was a great experience!! I drove away my car the sam I was made to feel welcome and at ease with my purchase! It was my first time buying a car and it was a great experience!! I drove away my car the same day...and oh I LOVE my car!! More

Steve Kwon, Professional and very kind He is an excellent dealer with expertise in the cars he sells and a clear understanding of customer's needs.He is also an honest dealer who kindly exp He is an excellent dealer with expertise in the cars he sells and a clear understanding of customer's needs.He is also an honest dealer who kindly explains the various promotions customers usually do not know well. More

Excellent Used Car Buying Experience We purchased a 2014 Hyundai Elantra. Great staff! Great customer service! They valued our time and made their best offer. Criswell was our first v We purchased a 2014 Hyundai Elantra. Great staff! Great customer service! They valued our time and made their best offer. Criswell was our first visit of the day. Subsequently, we looked at 3 other cars at 3 different dealerships; and after 3 poor experiences, we returned back to Criswell. The manager even called us mid-day to reiterate their interest in our business, and to see if they could possibly do anything else to win us over. When we returned, they took care of us from start to finish. They answered all our our questions and even threw in a few unexpected perks. So helpful. So patient. And most importantly, so nice. We were beyond pleased with the whole experience. Simply unlike any car buying experience we have ever been a part of. They made our decision very easy. Highly recommended!!! More

POSITIVE CAR BUYING EXPERIENCE Purchased a used Honda Pilot. Enjoyed working with both Michael Mazhari and Jim Walker. Both stayed well past the 6pm closing time to make sure we w Purchased a used Honda Pilot. Enjoyed working with both Michael Mazhari and Jim Walker. Both stayed well past the 6pm closing time to make sure we were able to finalize the purchase of our vehicle that night. More

Criswell Honda: A First Class Dealership! Ms. Rosa Aguilar was friendly, knowledgeable, and efficient in getting my new Honda Accord Sedan serviced for an oil change and first maintenance "Sch Ms. Rosa Aguilar was friendly, knowledgeable, and efficient in getting my new Honda Accord Sedan serviced for an oil change and first maintenance "Schedule A" finished a good hour before it was expected to be completed. I enjoy the wonderful amenities at Criswell Honda, plus the overall welcoming and kind treatment one finds while there. Although I live and work in Washington, DC I definitely believe it's worth having my car serviced at my Criswell Honda dealership as I am confident that my car receives the needed servicing and in a lovely enviornment. It's a pleasure to me to deal with Criswell Honda. More

BEST CAR PURCHASE EXPERIENCE!! Vince Kerivan, Eric Konan and Jim Walker made my purchase of a 2016 Chrysler Town & Country the best experience ever!! Both Vince and Eric took the t Vince Kerivan, Eric Konan and Jim Walker made my purchase of a 2016 Chrysler Town & Country the best experience ever!! Both Vince and Eric took the time to explain to me every possible option I have towards the purchase of my vehicle. Their professionalism and customer care service is by far exemplary. At no time was I rushed or felt ignored by the sales staff. Jim Walker also took the time to explain to me, in detail, the protection plan and financial options regarding my purchase. By far, this the BEST Car Purchase Experience I ever had!! THANKS GUYS !!!! More

Excellent service provided. Bobby provided excellent service throughout our car buying experience. He was very knowledgeable about the product and worked w/ us throughout the ent Bobby provided excellent service throughout our car buying experience. He was very knowledgeable about the product and worked w/ us throughout the entire process. Great overall experience. More