Criswell Honda

Awesome customer service I was made to feel welcome and at ease with my purchase! It was my first time buying a car and it was a great experience!! I drove away my car the sam I was made to feel welcome and at ease with my purchase! It was my first time buying a car and it was a great experience!! I drove away my car the same day...and oh I LOVE my car!! More

Steve Kwon, Professional and very kind He is an excellent dealer with expertise in the cars he sells and a clear understanding of customer's needs.He is also an honest dealer who kindly exp He is an excellent dealer with expertise in the cars he sells and a clear understanding of customer's needs.He is also an honest dealer who kindly explains the various promotions customers usually do not know well. More

Excellent Used Car Buying Experience We purchased a 2014 Hyundai Elantra. Great staff! Great customer service! They valued our time and made their best offer. Criswell was our first v We purchased a 2014 Hyundai Elantra. Great staff! Great customer service! They valued our time and made their best offer. Criswell was our first visit of the day. Subsequently, we looked at 3 other cars at 3 different dealerships; and after 3 poor experiences, we returned back to Criswell. The manager even called us mid-day to reiterate their interest in our business, and to see if they could possibly do anything else to win us over. When we returned, they took care of us from start to finish. They answered all our our questions and even threw in a few unexpected perks. So helpful. So patient. And most importantly, so nice. We were beyond pleased with the whole experience. Simply unlike any car buying experience we have ever been a part of. They made our decision very easy. Highly recommended!!! More

POSITIVE CAR BUYING EXPERIENCE Purchased a used Honda Pilot. Enjoyed working with both Michael Mazhari and Jim Walker. Both stayed well past the 6pm closing time to make sure we w Purchased a used Honda Pilot. Enjoyed working with both Michael Mazhari and Jim Walker. Both stayed well past the 6pm closing time to make sure we were able to finalize the purchase of our vehicle that night. More

Criswell Honda: A First Class Dealership! Ms. Rosa Aguilar was friendly, knowledgeable, and efficient in getting my new Honda Accord Sedan serviced for an oil change and first maintenance "Sch Ms. Rosa Aguilar was friendly, knowledgeable, and efficient in getting my new Honda Accord Sedan serviced for an oil change and first maintenance "Schedule A" finished a good hour before it was expected to be completed. I enjoy the wonderful amenities at Criswell Honda, plus the overall welcoming and kind treatment one finds while there. Although I live and work in Washington, DC I definitely believe it's worth having my car serviced at my Criswell Honda dealership as I am confident that my car receives the needed servicing and in a lovely enviornment. It's a pleasure to me to deal with Criswell Honda. More

Excellent service provided. Bobby provided excellent service throughout our car buying experience. He was very knowledgeable about the product and worked w/ us throughout the ent Bobby provided excellent service throughout our car buying experience. He was very knowledgeable about the product and worked w/ us throughout the entire process. Great overall experience. More

BEST CAR PURCHASE EXPERIENCE!! Vince Kerivan, Eric Konan and Jim Walker made my purchase of a 2016 Chrysler Town & Country the best experience ever!! Both Vince and Eric took the t Vince Kerivan, Eric Konan and Jim Walker made my purchase of a 2016 Chrysler Town & Country the best experience ever!! Both Vince and Eric took the time to explain to me every possible option I have towards the purchase of my vehicle. Their professionalism and customer care service is by far exemplary. At no time was I rushed or felt ignored by the sales staff. Jim Walker also took the time to explain to me, in detail, the protection plan and financial options regarding my purchase. By far, this the BEST Car Purchase Experience I ever had!! THANKS GUYS !!!! More

MOST ENJOYABLE CAR PURCHASE EXPERIENCE Kwame Odum, Criswell Internet Sale Consultant, was extremely helpful, friendly and patient in explaining to me the quality and new features of 2017 CR Kwame Odum, Criswell Internet Sale Consultant, was extremely helpful, friendly and patient in explaining to me the quality and new features of 2017 CR-V. He gave very detailed information on why CR-V is superior to other crossover options from other makers. I am convinced. He opinions and advice were very objective as I had done my review before visiting Honda. He is very courteous and gave me two test drives. He was also very efficient and effective in the entire process. He also invited me to come to see him or call him for follow up so that I will be fully familiarized with my new vehicle - fantastic customer service even after the sale. Jim Walker was very helpful in explaining the protection plan and options. I got a very good sale deal and loan rate. By the way, when I stepped into Criswell Honda (two times), I was greeted by the staff. The facility is very well organized and clean. Great job! More

It was very organized and comforting. It was wonderful. The customer service was great as well as the finance department. My husband and I were very satisfied with the service and would It was wonderful. The customer service was great as well as the finance department. My husband and I were very satisfied with the service and would recommend others to purchase a vehicle from them. More