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Criswell Honda

Germantown, MD

4.8
2,990 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,990 reviews

January 19, 2017

A Real Team Buying a car is not my favorite thing to do. Phil Meilleur and Jae Lim, and their managers, were real people who displayed real team work - "team" wa More

by Honda Civic Hybrid Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Victor Azari, Phil Meilleur
Jan 23, 2017 -

Criswell Honda responded

We're glad that you enjoyed your sales experience with our team here at Criswell. Thank you for your review. We hope you enjoy your new Honda!

January 19, 2017

New Pilot My husband and I purchased a used 2015 Pilot back in the summer. The car was fine but we really wanted the upgraded version. Kevin Ferguson did an awe More

by Carla Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kye, Andy Russo, Kevin Ferguson
Jan 19, 2017 -

Criswell Honda responded

Thank you so much for your review Carla! We're proud to give you the five-star experience you deserve and happy that you and your husband are part of the Criswell family. We appreciate your feedback and recommendation for Kevin!

January 18, 2017

My Criswell service experience This is my second new vehicle purchase from Criswell Honda as unfortunately my 2016 Honda Civic was totaled in an accident. The GAP insurance that com More

by JDJ1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson, Jim Walker
Jan 19, 2017 -

Criswell Honda responded

Despite the reason for it, we're so glad you came back to Criswell for your second new vehicle! We're glad to hear you had such a pleasant experience with Kevin and Jim and you took the time to let us know. Thank you for your fine review and recommendations!

January 16, 2017

Great Service Excellent work, excellent service, a great team with the knowledge of his craft! It is important! All content and happy! Prosperity, smooth roads and More

by Veronika6639
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson
January 15, 2017

Great experience I had great experience with Michael, who is professional and friendly. He made the whole process easy and clear. I will definitely recommend him. Je More

by DK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Baum, Michael Mazhari
January 13, 2017

Pilot Review Our salesperson and the rest of those that helped us went above and beyond to ensure that we ended up with the perfect car at the perfect price. More

by VJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kye, Andy Russo, Kevin Ferguson
Jan 19, 2017 -

Criswell Honda responded

Thank you for the outstanding review VJ. We're so glad to hear that our team was able to help you find the perfect car! We appreciate your business and look forward to continuing to provide you with excellent experiences!

January 11, 2017

Sales and finance I had a great experience on the sales side and highly recommend kwame odum as a friendly and knowledgeable salesperson. My experience on the finance More

by na
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
Jan 11, 2017 -

Criswell Honda responded

Thank you so much for your review! We're glad that you had a great sales experience with Kwame, but sorry that your overall experience wasn't five-star. We appreciate your feedback as it helps us to improve our processes!

January 09, 2017

Fantastic and unique car buying! Did thorough research on the car I wanted to own and on various dealership. Criswell offered the best deal. They were very professional and answered More

by Proud Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Walker
Jan 11, 2017 -

Criswell Honda responded

We're very happy to have been able to answer all your questions. Giving you a positive experience is very important to us. Thank you for your business as well as for the wonderful review.

January 08, 2017

Fast Process and Friendly Atmosphere! I am very impressed with fast process and in-depth explanation regarding how to set the listing price given by all service representatives whom I deal More

by JMKIM213
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Jim Walker, Vince Kerivan, Chris Dowdell
January 07, 2017

Very professional After reviewing other dealership, had the best value deals and will come back again. They worked well with me to become a new car owner More

by Thomas,renee060
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick cook
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