Criswell Honda

MOST ENJOYABLE CAR PURCHASE EXPERIENCE Kwame Odum, Criswell Internet Sale Consultant, was extremely helpful, friendly and patient in explaining to me the quality and new features of 2017 CR Kwame Odum, Criswell Internet Sale Consultant, was extremely helpful, friendly and patient in explaining to me the quality and new features of 2017 CR-V. He gave very detailed information on why CR-V is superior to other crossover options from other makers. I am convinced. He opinions and advice were very objective as I had done my review before visiting Honda. He is very courteous and gave me two test drives. He was also very efficient and effective in the entire process. He also invited me to come to see him or call him for follow up so that I will be fully familiarized with my new vehicle - fantastic customer service even after the sale. Jim Walker was very helpful in explaining the protection plan and options. I got a very good sale deal and loan rate. By the way, when I stepped into Criswell Honda (two times), I was greeted by the staff. The facility is very well organized and clean. Great job! More

It was very organized and comforting. It was wonderful. The customer service was great as well as the finance department. My husband and I were very satisfied with the service and would It was wonderful. The customer service was great as well as the finance department. My husband and I were very satisfied with the service and would recommend others to purchase a vehicle from them. More

A Real Team Buying a car is not my favorite thing to do. Phil Meilleur and Jae Lim, and their managers, were real people who displayed real team work - "team" wa Buying a car is not my favorite thing to do. Phil Meilleur and Jae Lim, and their managers, were real people who displayed real team work - "team" wasn't just a nice word. This made a big difference to us, and we are very happy with our car purchase. I enjoyed working with Victor Azari in the finance office as well. I do wish I had researched extended warranties more before I got there though, as I wasn't sure how to evaluate the warranties on offer. More

New Pilot My husband and I purchased a used 2015 Pilot back in the summer. The car was fine but we really wanted the upgraded version. Kevin Ferguson did an awe My husband and I purchased a used 2015 Pilot back in the summer. The car was fine but we really wanted the upgraded version. Kevin Ferguson did an awesome job showing us what was available and walking us through the whole process. He is a salesperson that doesn't use any kind of pressure to get you to buy. I felt like he really wanted to help us, not make a sale. The whole team at Criswell we worked with made sure we were able to walk out of there with a new Pilot. When I need to buy another car, I will definitely give Kevin a call. We are so happy with the service we received and the of course the car! More

My Criswell service experience This is my second new vehicle purchase from Criswell Honda as unfortunately my 2016 Honda Civic was totaled in an accident. The GAP insurance that com This is my second new vehicle purchase from Criswell Honda as unfortunately my 2016 Honda Civic was totaled in an accident. The GAP insurance that comes automatically with every lease proved to be very helpful in dealing with the situation financially. I purchased a 2017 Civic Hatchback Sport and the Sales Service was second to none. Kevin Ferguson was very professional, friendly, and honest about the entire car buying experience. He seemed like a veteran salemans amongst a car market that can be filled with novices. He made the experience easy and pleasant, something lots of people that go elsewhere can't say about their purchase experience. Jim Walker from finance was also very helpful and professional, I bought the Tire and Wheel coverage for this new vehicle just as I had done for my previous one. Jim made the usual hassle of paperwork into a pleasant experience for all parties involved. Loved the Criswell Honda sales experience and would gladly recommend Kevin Ferguson and Jim Walker to anyone looking to get a new or even used vehicle. More

Pilot Review Our salesperson and the rest of those that helped us went above and beyond to ensure that we ended up with the perfect car at the perfect price. Our salesperson and the rest of those that helped us went above and beyond to ensure that we ended up with the perfect car at the perfect price. More

Sales and finance I had a great experience on the sales side and highly recommend kwame odum as a friendly and knowledgeable salesperson. My experience on the finance I had a great experience on the sales side and highly recommend kwame odum as a friendly and knowledgeable salesperson. My experience on the finance side was not as positive, and there was too much pressure even after I was clear about which add-ons i did not want to include. More