
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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A Real Team Buying a car is not my favorite thing to do. Phil Meilleur and Jae Lim, and their managers, were real people who displayed real team work - "team" wa Buying a car is not my favorite thing to do. Phil Meilleur and Jae Lim, and their managers, were real people who displayed real team work - "team" wasn't just a nice word. This made a big difference to us, and we are very happy with our car purchase. I enjoyed working with Victor Azari in the finance office as well. I do wish I had researched extended warranties more before I got there though, as I wasn't sure how to evaluate the warranties on offer. More
New Pilot My husband and I purchased a used 2015 Pilot back in the summer. The car was fine but we really wanted the upgraded version. Kevin Ferguson did an awe My husband and I purchased a used 2015 Pilot back in the summer. The car was fine but we really wanted the upgraded version. Kevin Ferguson did an awesome job showing us what was available and walking us through the whole process. He is a salesperson that doesn't use any kind of pressure to get you to buy. I felt like he really wanted to help us, not make a sale. The whole team at Criswell we worked with made sure we were able to walk out of there with a new Pilot. When I need to buy another car, I will definitely give Kevin a call. We are so happy with the service we received and the of course the car! More
My Criswell service experience This is my second new vehicle purchase from Criswell Honda as unfortunately my 2016 Honda Civic was totaled in an accident. The GAP insurance that com This is my second new vehicle purchase from Criswell Honda as unfortunately my 2016 Honda Civic was totaled in an accident. The GAP insurance that comes automatically with every lease proved to be very helpful in dealing with the situation financially. I purchased a 2017 Civic Hatchback Sport and the Sales Service was second to none. Kevin Ferguson was very professional, friendly, and honest about the entire car buying experience. He seemed like a veteran salemans amongst a car market that can be filled with novices. He made the experience easy and pleasant, something lots of people that go elsewhere can't say about their purchase experience. Jim Walker from finance was also very helpful and professional, I bought the Tire and Wheel coverage for this new vehicle just as I had done for my previous one. Jim made the usual hassle of paperwork into a pleasant experience for all parties involved. Loved the Criswell Honda sales experience and would gladly recommend Kevin Ferguson and Jim Walker to anyone looking to get a new or even used vehicle. More
Great Service Excellent work, excellent service, a great team with the knowledge of his craft! It is important! All content and happy! Prosperity, smooth roads and Excellent work, excellent service, a great team with the knowledge of his craft! It is important! All content and happy! Prosperity, smooth roads and the green light! More
Great experience I had great experience with Michael, who is professional and friendly. He made the whole process easy and clear. I will definitely recommend him. Je I had great experience with Michael, who is professional and friendly. He made the whole process easy and clear. I will definitely recommend him. Jessica is also very friendly. She explained everything in details even I did not end up purchasing the product that she recommended. More
Pilot Review Our salesperson and the rest of those that helped us went above and beyond to ensure that we ended up with the perfect car at the perfect price. Our salesperson and the rest of those that helped us went above and beyond to ensure that we ended up with the perfect car at the perfect price. More
Sales and finance I had a great experience on the sales side and highly recommend kwame odum as a friendly and knowledgeable salesperson. My experience on the finance I had a great experience on the sales side and highly recommend kwame odum as a friendly and knowledgeable salesperson. My experience on the finance side was not as positive, and there was too much pressure even after I was clear about which add-ons i did not want to include. More
Fantastic and unique car buying! Did thorough research on the car I wanted to own and on various dealership. Criswell offered the best deal. They were very professional and answered Did thorough research on the car I wanted to own and on various dealership. Criswell offered the best deal. They were very professional and answered my questions to my complete satisfaction. More
Fast Process and Friendly Atmosphere! I am very impressed with fast process and in-depth explanation regarding how to set the listing price given by all service representatives whom I deal I am very impressed with fast process and in-depth explanation regarding how to set the listing price given by all service representatives whom I dealt with. Thank you so much for willingness to find out/order missing headset and remote control for DVD player for my used Odyssey! More
Very professional After reviewing other dealership, had the best value deals and will come back again. They worked well with me to become a new car owner After reviewing other dealership, had the best value deals and will come back again. They worked well with me to become a new car owner More