
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Kwame Odum, very professional and highly recommended Dealing with car dealer can be a headache but not with Kwame. He was the first person responded to my request, which is about 1.5 minutes after I had Dealing with car dealer can be a headache but not with Kwame. He was the first person responded to my request, which is about 1.5 minutes after I had the online request filled. I already had test drive so knew what I need. What I need to do is just go with whoever offers me the lowest price. Kwame is honest, professional and works hard and finally won the bid. I almost decided to go with another dealership, but was impressed by his honest and insistence. He deserved the deal. More than that, he is willing to spend time with you answers if all questions you may have. Explained everything in details, even after the transaction is done. Very impressed! Highly recommended! Victor is also very nice and straightforward. Overall a very good new car buying experience. More
Great Customer Service! During winter storm came in for multi inspection and normally take a few hours but Teddy Pak made sure it was done with in 45min. Great Customer Serv During winter storm came in for multi inspection and normally take a few hours but Teddy Pak made sure it was done with in 45min. Great Customer Service More
Professionalism at it's finest! My experience was outstanding. Everything I was told prior to walking in the door was exactly what was honored. This was different than I found with o My experience was outstanding. Everything I was told prior to walking in the door was exactly what was honored. This was different than I found with other salespeople from other dealerships and was quite satisfying. I felt that I was treated kindly and professionally with my best interests in mind. Kevin was thorough and knowledgeable about the car I had interest in buying. He understood specifics and catered to me rather than himself. I couldn't be more thankful and prouder from whom I bought my new vehicle. Andy was also fantastic in helping with my financial choices and was clear and concise as well as a gentleman. I would highly recommend these guys to others interested in purchasing from Honda in general. More
Service for my 2013 accord Quick and professional check in. Warranty and maintenance work completed in a timely fashion. Waiting area nicely stocked with snacks and coffee. V Quick and professional check in. Warranty and maintenance work completed in a timely fashion. Waiting area nicely stocked with snacks and coffee. Vehicle was hand washed and waiting as soon as checkout process was complete. More
A+++++ Andrew was the first to greet me when I dropped my car off for service. From start to finish, he was kind, prompt, and very professional. It was a ple Andrew was the first to greet me when I dropped my car off for service. From start to finish, he was kind, prompt, and very professional. It was a pleasure dealing with him! Go Andrew! More
Excellent and fast service I came in for my recall and was in and out in much less time than I was quoted. Will definitely return to criswell in the future. I came in for my recall and was in and out in much less time than I was quoted. Will definitely return to criswell in the future. More
Great buying experience 2nd purchase from Dominique. Always a great price, accurate and honest dealing without the games many of the other dealers and their sales critters pl 2nd purchase from Dominique. Always a great price, accurate and honest dealing without the games many of the other dealers and their sales critters play. When I need another Honda, I'll buy it from Dominique. More
Good Service I brought my car in for its scheduled B1 service. I was greeted by Teddy Pak, who was knowledgeable, helpful, and friendly. He explained to me all of I brought my car in for its scheduled B1 service. I was greeted by Teddy Pak, who was knowledgeable, helpful, and friendly. He explained to me all of the services that were to be performed and made sure everything went smoothly, Teddy was great! The only reason I did not give 5 stars is because I had to wait much longer than normal (3 hours). More
The Sales and Financial Departments give a Good Service Yanet Lopez gave me all the necessary information to get my Honda Ridgeline 2017. She is very friendly with her clients. Thanks Yanet. Yanet Lopez me Yanet Lopez gave me all the necessary information to get my Honda Ridgeline 2017. She is very friendly with her clients. Thanks Yanet. Yanet Lopez me dio toda la informacion necesaria para comprar mi Honda Ridgeline 2017. Ella es muy amigable con sus clientes. Gracias Yanet. Sonia y Oscar. More
Outstanding service and response I had a great experience at Criswell Honda with Calvin and Vince. Although I live in Virginia, it was well worth the trip since we had such a great ca I had a great experience at Criswell Honda with Calvin and Vince. Although I live in Virginia, it was well worth the trip since we had such a great car buying experience. They made their schedule available to me with the courtesy call when I began my route to the dealership. Since my car was not a Honda they accommodated my repairs with a valuable resolution. They are a very responsive and dedicated dealership to their customers. More