
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Carlos and Dominic treated me like a Queen I came to Criswell Honda to repurchase the same Honda Accord Sport that was totaled loss in accident. I was hit head on by a drunk driver and I do be I came to Criswell Honda to repurchase the same Honda Accord Sport that was totaled loss in accident. I was hit head on by a drunk driver and I do believe my Honda Accord saved my life. This is my third Honda Accord that I have purchased from Criswell. The two salesman I had were excellent. The young salesman Carlos it was his first day on the floor and he was so professional and very very helpful, and his mentor Dominque those two gentlemen treated me like a Queen, I am so grateful they were the ones to help me drive off the lot with a brand new 2017 Honda Accord Sport Special Edition. I will always purchase from Criswell Honda, the experience is always a wonderful one. Every department at Criswell in Germantown are exceptional. I will always tell my family and friends you need to go to Criswell to purchase a new or use vehicle. I had to come back and get the same car because it made me fill safe and want to drive again. I can't say thank you enough to Carlos and Dominique for making my third experience just like the first time I walk through the door to buy my first car. Also I feel so happy that I was Carlos first sale. He will do and excellent job, he has a great mentor. I am truly grateful and humble by my experiences and Criswell Honda in Germantown. Thank you Carlos and Dominique. Also thank you to Andy Russo he was exceptional when I had to sign all those papers, he explained everything that I needed to know. Thank you again Criswell I am so happy that I didn't have to go through a lot to replace my totaled loss car. Forever grateful! More
Friendly service and a good price I came to Criswell because I was looking for a compact hatchback at a reasonable price. Carlos met me in a friendly way and introduced me to Henry. I came to Criswell because I was looking for a compact hatchback at a reasonable price. Carlos met me in a friendly way and introduced me to Henry. Henry was attentive, and with his help, I found a beautiful used car at a great price. Thank you to everyone who helped, Andy, and I believe, Vincent. I am so happy to have a reliable car with low mileage, and it looks as good as if it was new. Thank you to everyone who worked on this car and made it easy for me to buy it! More
Best Dealership EVER The best car shopping experience I have ever had! Michael and Chris take care of you from start to finish.....I have already recommended them to my si The best car shopping experience I have ever had! Michael and Chris take care of you from start to finish.....I have already recommended them to my sister :D More
Extraordinary customer service by Ali Nasbeth, Sales Rep Ali Nasbeth, Sales Consultant at Criswell Honda helped me from start to finish in the purchase of a vehicle on November 5. It was my first visit to C Ali Nasbeth, Sales Consultant at Criswell Honda helped me from start to finish in the purchase of a vehicle on November 5. It was my first visit to Criswell and not knowing what to expect, I was taken aback by the high level of professionalism and the personal touch in facilitating my buy decision in the person of their Sales Rep Ali Nasbeth. I did not experience any high pressure sales tactics , which is the stereotype many customers have of car dealerships. On the contrary, the charming Mr. Nasbeth put me at ease and helped answer my numerous questions about the vehicle and sale process. I want to thank Mr. Nasbeth for helping me make the buy decision and for completing all the requisite paperwork on a Friday night (I came to the dealership one hour before closing time). I would highly recommend Criswell Honda, and refer my friends and family to Mr. Nasbeth for future automobile purchases. More
Great service from Victor Castro and others Great service from Victor Castro and Jim Walker at Criswell Honda, Germantown. Very professional and courteous. Also, they went the extra mile as we Great service from Victor Castro and Jim Walker at Criswell Honda, Germantown. Very professional and courteous. Also, they went the extra mile as we had to buy a new car due to the last one just bought there seven months ago was deemed a total loss upon a rear ending. Thank you. More
Quality, again! Circumstances (MVC) dictated our 2016 Honda be replaced by a 2017. Brilliantly led down the path by a team of professionals. Back in the saddle, again Circumstances (MVC) dictated our 2016 Honda be replaced by a 2017. Brilliantly led down the path by a team of professionals. Back in the saddle, again. Bravo! More
Great Service I received fantastic service at Criswell Honda, Germantown. I would describe the customer service that I received was professional and courteous. I w I received fantastic service at Criswell Honda, Germantown. I would describe the customer service that I received was professional and courteous. I would recommend this dealership to anyone. More
Recent purchase - Honda CRV EX-L My family had purchased their Honda CRV from Criswell Honda, Jae Lim, back in 2013. With the quick, efficient, and great service we received from Jae My family had purchased their Honda CRV from Criswell Honda, Jae Lim, back in 2013. With the quick, efficient, and great service we received from Jae, there was no other place we would purchase our vehicle My brother and I, both purchased a brand-new Honda CRV EX-L. We hope to be back for future purchases. Warm Regards, Kristina Lee More
2016 CRV EXL The salesman name that helped me is Kwame Odum and talk about OUTSTANDING customer service that I received from him!!!! Mr. Odum went above and beyond The salesman name that helped me is Kwame Odum and talk about OUTSTANDING customer service that I received from him!!!! Mr. Odum went above and beyond my expectations of car buying experience. He didn't give me the run around that I was getting from numerous other car dealerships nor wasted any of my time. I live about 40 miles away from dealership (Fort Meade, MD)and was hesitate about even dealing with him as I figured that he would be wasting my time by not even trying to give me a good deal. Man was I wrong!!!! Not only did he cut through the chase and offer me a deal that I couldn't refuse, HE EVEN CAME AND PICKED ME UP TO PURCHASE THE VEHICLE OF MY DREAMS (CoCo Brown - my new vehicle's name)!!! I felt as though he truly gave me the VIP treatment and represented Criswell Honda to the fullest, putting them above all other Honda dealership in the entire D.M.V. area. I salute Mr. Odum and would recommend him to anyone in the market for purchasing any type of vehicle because he is just that great. THANK YOU MR. ODUM for such a superior car buying experience. Best wishes to you. Oh and my purchase was the 2016 CRV EXL in the Kona Coffee color hints the name of her CoCo Brown. V/R Brandie Fields More
Impressed! I had the pleasure to work with Dominique. My husband and I went in search for a Honda Pilot and every moment with Dominique was great, it did not fee I had the pleasure to work with Dominique. My husband and I went in search for a Honda Pilot and every moment with Dominique was great, it did not feel like we were talking with a sales person he was very welcoming and listen to our needs and did his best to make sure we were taken care the right way. I had been there before and no one that I spoke to was near as warm as Dominique. All I can say is that he earn my trust which is what mattered the most. I am so glad I can now call him our friend. More