Criswell Honda

Great Car-buying Experience Developing a trusting relationship with a sales representative is what one can only hope for when shopping for a vehicle for either yourself or a fami Developing a trusting relationship with a sales representative is what one can only hope for when shopping for a vehicle for either yourself or a family member. Criswell Honda has been consistently good at providing a satisfying end-to-end car buying experience. Starting with Dom Vattoune our very capable sales representative to Andy Russo, who carefully takes you through the seemingly endless paperwork required to take possession of the vehicle. More

Great Experience. Dominique was great in helping me with my first lease! Thank you. Highly recommend checking out Criswell Honda for any new purchase of a vehicle. Dominique was great in helping me with my first lease! Thank you. Highly recommend checking out Criswell Honda for any new purchase of a vehicle. More

Miracle car first and foremost! Jae Lim is an excellent sales person and an awesome person, I was referred to him by a friend and when I went to see him, I had c first and foremost! Jae Lim is an excellent sales person and an awesome person, I was referred to him by a friend and when I went to see him, I had close to no chance of getting a car. with my minimum requirements,( being only a good credit score and a few dollars). when I presented my case Jae scrolled through the options for cars with in my range and there it was, the car that I thought I would never get presented itself, it was the only one in the lot in my favorite color, It had just been shipped in and was undergoing a series of inspections to get certified, while processing the transaction, he presented my case to his supervisor and was told it was going to be a trick, seeing as I had minimum requirements, but this never rattled him, with his devotion and dedication to his clients, Jae never gave up. After an hour of signing docs and working through insurance quotes to meet my monthly payment requirements, we finally got a good amount, he then advised that we head down to the finance office and see if I will get this done. After a few minutes of suspense, anxiety and other changes, Jae finally came to the waiting area were I sat, and with a big smile on his face, he came out and told me we got it. excited as I was, we got everything sorted out in under 30min, with keys in my hands and wheels on my feet..i now write this as a proud owner of what I call my miracle car, (chevy spark) Thank you Criswell, thank you Jae Lim, I will recommend everyone to come see you, coz you made it happen for me and you have no idea the impact this car Is going to have on my life, God bless you!! More

Thank you so much I would like to thank Mr. Jae Lim and the Criswell team for helping me to find a good car as I want. Even though it took me about 1 hour to drive to t I would like to thank Mr. Jae Lim and the Criswell team for helping me to find a good car as I want. Even though it took me about 1 hour to drive to this dealership, it was worth it. Jae and his team are very friendly and take good care of us. I was satisfied to buy the car here. Thank you so much again. More

Kwame Odum is the best! So, this is the second car that my wife and I purchased together and it was from the same salesperson, Kwame Odum. He is so professional and he really So, this is the second car that my wife and I purchased together and it was from the same salesperson, Kwame Odum. He is so professional and he really took care of us! He always stopped and explained the process if we needed extra information. His commitment to us is so dearly appreciated from the start to the end of the process. I couldn't ask for a better sales rep. than him! More

I have a wonderful experience I had previously gone to another dealerships in Frederick and Rockville to test drive a car I wanted but the salesperson there was either having a ba I had previously gone to another dealerships in Frederick and Rockville to test drive a car I wanted but the salesperson there was either having a bad day or just not being honest. So I left and checked out Criswell Honda in Germantown. When i got to Criswell, Jae Lim immediately took me out within 5 minutes for a test drive. During the 25 minute test drive, he expertly discussed and showed me all the features of the car. I felt like I was in a top notch driving instruction school. He showed me all the car details, and then on the road he showed me the car capacities. It was awesome. After we bought the car, we discovered a chip but the manager Chris and Vince said no problem and that Criswell will take care of it. It was amazing. You can't go wrong with Criswell Honda, ask for Jae Lim. Also, he has 8 years experiences being a mechanic. He knows everything about cars. He was very efficient and answered all my questions and concerns. More

Excellent service and management role My visit at Criswell Honda was a very pleasant experience. I brought my vehicle in for a recall. Mike acknowledged my visit, ensured that any services My visit at Criswell Honda was a very pleasant experience. I brought my vehicle in for a recall. Mike acknowledged my visit, ensured that any services needed was resolved and met. He's very professional and caters to all customers. During my visit, I noticed Mike creates an environment that encourages employees to work together as a team. Ensures that all team members know their role, and that barriers to success are removed or minimized. He is attentive, responsive, and demonstrates a sense of urgency in all services. In addition, Mike understands that how something is said has a significant influence on how it is received with all customers. Very happy with the service and highly recommended! More

Friendly and honest service I've trusted Hondas for some years now and now I have found a dealership that I trust as well. I knew I wanted a Fit, and that was what I got after wo I've trusted Hondas for some years now and now I have found a dealership that I trust as well. I knew I wanted a Fit, and that was what I got after working with Dominique Vattuone. Not only was he friendly, but he presented himself honestly like he was family. When it comes to car-buying, my experience at Criswell is easily the best I've had in my life. Now, I look towards servicing my new car at Criswell. More

Fast service It was very convenient to receive the information on the availability and the pricing through emails. I always received prompt responses. The actual It was very convenient to receive the information on the availability and the pricing through emails. I always received prompt responses. The actual car buying process at the dealership took a lot less time than expected. More

Best Buying Experiece Ever!!! Dear Kwame & Jim, Thank you both for making my purchase yesterday not only possible, but a blissful experience. What courteous and professional gen Dear Kwame & Jim, Thank you both for making my purchase yesterday not only possible, but a blissful experience. What courteous and professional gentleman you both were. When my kids grow up and can buy a car, I would hope they have an experience like I had with you two. I will happily tell family and friends to come check you out. This is my second, and far from my last, Honda that I have bought at Criswell. You gentleman have assured me and my family that we will never buy elsewhere. I am a Criswell family member for life thanks again in part to you both. I don't have enough room to give you praise and accolades, so will just say....THANK YOU! Sincerely, Mr. Sorensen More