
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Leasing a New 2016 Honda CRV The team at Criswell Honda was amazing! This is my first car and I had no idea what to expect. Kwame made it a very pleasant experience and did not ru The team at Criswell Honda was amazing! This is my first car and I had no idea what to expect. Kwame made it a very pleasant experience and did not rush us out of the dealership (my mom and I were the last ones there) He worked with my budget and did not push to go over. We had come a month before just to look and he did not push then either but kept us updated on offers and waited until I was ready to come in to purchase. Jim was also very understanding and helpful. More
very enjoyable car buying experience! My husband and I were very happy with the decision to buy a honda CRV from Criswell Honda. Our salesman, Kevin, was very patient with showing us the My husband and I were very happy with the decision to buy a honda CRV from Criswell Honda. Our salesman, Kevin, was very patient with showing us the two cars with different options. We actually ended up spotting the urban titanium car that we ended up buying and Kevin didn't mind at all. We also were impressed with the vending machine and soda machine since we were there on a hot august day and are extremely happy with the price and quality of our CRV. Thanks! richard and sherry latimer More
Excellent experience Kwame Odum is a great sale consultant. He is very knowledgeable, friendly, helpful, and professional. Had a very pleasant car purchasing experience th Kwame Odum is a great sale consultant. He is very knowledgeable, friendly, helpful, and professional. Had a very pleasant car purchasing experience there, and will definitely recommend him to my friends. More
Life long customer! I had an absolutely amazing experience here. We worked with Kwame to buy my first car and honestly I wouldn't want to work with anyone else after that I had an absolutely amazing experience here. We worked with Kwame to buy my first car and honestly I wouldn't want to work with anyone else after that! He was super well informed on the cars, never made you feel pressured or like just another customer to deal with. He helped me find the perfect car and even stayed 5 hours after he was supposed to leave to make sure everything was set when I left! I love this place :) More
Short and simple I went to the dealership to try out a car I had already pretty much decided on, so the kind of help I was looking for was very specific. John Hicks pr I went to the dealership to try out a car I had already pretty much decided on, so the kind of help I was looking for was very specific. John Hicks promptly assisted me when I arrived, wasn't pushy, facilitated everything that I needed, and was a generally nice person throughout the process. I test drove and left, saying I would take some time to make up my mind. I ended up coming back that same night because I didn't want to lose the car, and, with almost no notice, John, Jim Walker, and the rest of the Criswell staff dealt with us patiently and professionally well past the closing time of the dealership, helped me with getting a good deal, and for that I am very grateful. More
Excellent Car Buying Experiience My experience at Criswell Honda was the best car buying experience I have ever encountered. Victor Castro, the salesperson, was very knowledgeable ab My experience at Criswell Honda was the best car buying experience I have ever encountered. Victor Castro, the salesperson, was very knowledgeable about the car I was interested in and provided excellent and prompt customer service. He answered all of my questions via email before I even entered the showroom and quoted me an excellent price on a new 2016 Honda Fit LX and was true to his word. I was able to go into the showroom, test drive two Honda Fits and drive out with a brand new car all in one afternoon. I went to two other dealerships earlier in the day that said that they had the 2016 Honda Fit LX in stock but when I arrived at those showrooms the car was either not available, or the one available already had significant mileage on it as it had been returned for repairs by the original buyer.. More
fast, efficient and friendly Yanet Lopez was friendly and knowledgable and took the time to make sure we got the car that best suited our needs. Criswell is out new go to dealer. Yanet Lopez was friendly and knowledgable and took the time to make sure we got the car that best suited our needs. Criswell is out new go to dealer. More
Highly Recommend I was very happy with my experience at Criswell Honda. Kevin Ferguson was great to deal with. He was very honest throughout the entire process. Not I was very happy with my experience at Criswell Honda. Kevin Ferguson was great to deal with. He was very honest throughout the entire process. Not only did he beat his competitors price, it was very clear that customer service was important to him. He went out of his way to make sure we were happy and treated well (even after the sale) More
A Class Act Company From the first communication to the last, Criswell was a class act. I worked with both Dominique and Kwame. Both were true professionals, Dominque t From the first communication to the last, Criswell was a class act. I worked with both Dominique and Kwame. Both were true professionals, Dominque through email and Kwame in person. They were honest and sold me the car I wanted at a fair price. More
Pleasant experience The car salesman, Jae Lim, who worked with me was really great--friendly without pressure. Jessica Baum was also very pleasant as we went through the The car salesman, Jae Lim, who worked with me was really great--friendly without pressure. Jessica Baum was also very pleasant as we went through the paperwork. More