
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Outstanding experience from beginning to end My wife and I leased a car from Criswell earlier this year and the sales experience Bobby Bartlett provided for us could not have been better. Bobby w My wife and I leased a car from Criswell earlier this year and the sales experience Bobby Bartlett provided for us could not have been better. Bobby was friendly, helpful, and presented us with a number of options without pressuring us into a decision. Bobby was also extremely knowledgeable not only of the cars that we were looking at, but also at similar vehicles in different makes and models so that we could make an informed decision. He did a great job of helping us find a car that we absolutely adore. Jessica was also extremely helpful and patient, even though our purchase had taken us late into the evening. We had by far the best car sales experience of our lives at Criswell. We are so happy with our purchase and the terrific price Bobby got for us, and Bobby has continued to provide excellent service and support after our purchase with service recommendations and even created and sent me a detailed, step-by-step guide with photos on how to change a tire on our car after the tire was punctured by a screw. More
Great car buying experience Kwame is terrific to work with! He was friendly and knowledgeable without being overbearing as a salesman. We felt like we could trust him. He bent ov Kwame is terrific to work with! He was friendly and knowledgeable without being overbearing as a salesman. We felt like we could trust him. He bent over backwards to make sure we had a positive experience. If you need a car, walk into Criswell and ask for Kwame. We also appreciated Jessica Baum's knowledgeable help in the finance department! More
CRV purchase from Victor Castro We purchased a new Honda CRV last month from Victor Castro and normally I probably would not take the time to write a review but the professionalism, We purchased a new Honda CRV last month from Victor Castro and normally I probably would not take the time to write a review but the professionalism, knowledge and kindness of our salesman was amazing! Victor took the time to carefully explain the car in detail for my mom. He made this process so simple and enjoyable. We left there knowing that we got a great deal on our Honda. Victor Castro!, you are the best!!!! If you need a car, go see Victor, you will not be disappointed. More
The most friendly and helpfull dealer in the area. This is my second Accord bought from Criswell Honda. When you walk thru the door, you feel immediately that you are welcomed ,not as a buyer, but like This is my second Accord bought from Criswell Honda. When you walk thru the door, you feel immediately that you are welcomed ,not as a buyer, but like the good old friend's visit. By the way we are very loyal Honda's buyers as we have bought 5 Hondas. From sales to financial service , very smooth sailing. Kevin walked us thru all transactions in a utmost professional manners., always with a friendly smile when answering all of our questions. The financial service went very smoothly ,like 5 mast sailing vessel. What a feeling!!!!!!! More
A Great Car Buying Experience I recently purchased a 2016 Pilot from Criswell Honda. It was the best car buying experience I have ever had. Kwame was great to deal with. Really tre I recently purchased a 2016 Pilot from Criswell Honda. It was the best car buying experience I have ever had. Kwame was great to deal with. Really treated me like member of the family and a friend. He went above and beyond the call of duty. Esteban and Andy were also great making the deal was right for everyone. I would recommend Criswell to anyone that is looking to purchase a Honda. More
Criswell Exceeded all of my expectations! Could not have been a better experience! Jae Lim was awesome and really showed that he is a real pro! He took the time to answer all of our question Could not have been a better experience! Jae Lim was awesome and really showed that he is a real pro! He took the time to answer all of our questions, give his honest opinion and make us feel comfortable with the whole process. He even let me test drive an Acura to see / feel the quality of that vehicle. Great experience! Jim Walker made all the paperwork a breeze and was a pleasure to work with. Thanks Criswell Honda! We will be back for our next car purchase! More
Customer satisfaction!! Dominique was fantastic, he made our day!!! We knew what we want and made our process really easy. The best of all my wife drove her new CRW back home Dominique was fantastic, he made our day!!! We knew what we want and made our process really easy. The best of all my wife drove her new CRW back home. Thanks !!! More
Great experience! This was my first time buying a car and I had no idea what I'm doing and Jae and Chris went above and beyond walking me through each and every step o This was my first time buying a car and I had no idea what I'm doing and Jae and Chris went above and beyond walking me through each and every step of the way. They were very knowledgeable, friendly and understanding when answering each and every of my questions. More
My 2nd Honda Pilot in less than a year Our first Honda Pilot was totaled in an accident about 10 months after we purchased it from Criswell Honda. There was no question that we would be go Our first Honda Pilot was totaled in an accident about 10 months after we purchased it from Criswell Honda. There was no question that we would be going back to Dominique Vattuone to pick out a replacement vehicle, another Pilot. Dominique made the process easy. Luckily, Jessica Baum, who helped us finance the first vehicle, was there to help us with the second. She made the process quick and easy, and reviewed everything again with us to make sure we wanted the same options. She helped us understand the GAP coverage we had on our totaled vehicle, and helped us get that process started. I would definitely recommend Criswell and these two individuals to anyone shopping for a car. More
Kevin Ferguson was a great salesman . He was very knowledgeable about the car I was interested in, and he provided great customer service. He also fought to get me the best deal possibl . He was very knowledgeable about the car I was interested in, and he provided great customer service. He also fought to get me the best deal possible. Thanks, Kevin. Jim Walker in Finance was also great in terms of crunching the numbers on the deal. More