
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Excellent Buying Experience, Hello, The date of my visit was 20 Feb 2016, when I came to your dealership shopping for a new Honda Pilot, a day prior had met your salesman Kwame O Hello, The date of my visit was 20 Feb 2016, when I came to your dealership shopping for a new Honda Pilot, a day prior had met your salesman Kwame Odum online through Costco Auto program request. He proceeded to take me through one of the most pleasant and informative car buying experiences I can remember. I must also say the gentleman at the front office---can't remember his name was very gracious in receiving me and seated me while he went and fetched out Kwame. It’s all too common to run into obnoxious car salesman who only want to get your signature and their commission as fast as possible. Kwame Odum proved to be a wonderful exception to that cliche, and he has ensured that I will be coming back to your dealership for years to come, and without hesitation will recommend to my friends and family. Also like to thank Kwame's manager for honoring the discount coupon that I had brought in from Edmunds.com. Kudos also go the finance manager Andy Russo for his warm reception, patience and attention to detail that he provided. In-fact, I ended up taking my loan through his sources after going "above-and-beyond" to match the rate I had brought from my Credit union. Thank you very much. Regards, Ben Acheampong More
GREAT WORK Mazen did a good job. He gave us a great price. He also showed us the cars with different color because we couldn't decide which color to choose. Mazen did a good job. He gave us a great price. He also showed us the cars with different color because we couldn't decide which color to choose. More
Great buying experince We've bought both a Honda Accord and CRV over several yeas at Criswell The buying experience was very easy and the salesman, Kwame Odum was a very k We've bought both a Honda Accord and CRV over several yeas at Criswell The buying experience was very easy and the salesman, Kwame Odum was a very knowledgeable and answered all of our many questions. More
Seamless I came into the dealership with a particular car and price in mind, and was able to achieve that with no problem at all. After a short discussion wit I came into the dealership with a particular car and price in mind, and was able to achieve that with no problem at all. After a short discussion with my salesman, he was able to get me the deal I wanted in no time. More
Excellent Experience w/ Dominique This dealer is up front and honest about all costs. They were significantly lower than my local dealers in Virginia. Dominique is an exceptional sales This dealer is up front and honest about all costs. They were significantly lower than my local dealers in Virginia. Dominique is an exceptional sales person who made the entire experience enjoyable. I strongly recommend going to Criswell and contacting Dominique directly. More
Excellent and honest First off I would like to say thank you to Vince and Jay from used cars, they both were fantastic and just so cooperative and honest. From the moment First off I would like to say thank you to Vince and Jay from used cars, they both were fantastic and just so cooperative and honest. From the moment I called, Jay was so honest with me. I had inquired about a car and he immediately told me it was unavailable. He never tried to push me or make buy anything I didn't want. Vince, the manager was outstanding. From start to finish up until finance was a smooth ride. Jessica who assisted me with financing was spectacular. I am truly happy with how everything turned out. Great place to buy your vehicle. Ask for Jay Lim and Vince. Amazing!!!!!!! I even got a great deal for the honda crv I purchased. More
great service Thank you Luis patino you do it great job thank you for all you recomendation muchas gracias le agradezco mucho thank you and you have great da Thank you Luis patino you do it great job thank you for all you recomendation muchas gracias le agradezco mucho thank you and you have great day Gusavo ventura More
Purchase of new Honda CRV was a smooth transaction We bought our car using the True Blue price deal with Geico. Kwame Odum was the first salesman who contacted me. We were pleasantly surprised to see We bought our car using the True Blue price deal with Geico. Kwame Odum was the first salesman who contacted me. We were pleasantly surprised to see the good selection of cars for the 2015 and 2016 Honda CRV models. We initially requested a 2015 LX model, but went for the upgraded 2016 EX model, which Kwame offered at a good price. It was a very pleasant and seamless transaction. All our questions were answered, and the dealership and Kwame was responsive. More
Kevin Ferguson the personal touch and no pressure!! We arrived at Criswell about two weeks ago and things did not go as we planned and Kevin did not pressure us to do something we would not be comforta We arrived at Criswell about two weeks ago and things did not go as we planned and Kevin did not pressure us to do something we would not be comfortable doing. All he said was please take your time and when you think you are ready I will be hear for you every step of the way. Two weeks later he held true to his word. We came back and had a few vehicles in mind and we were not sure which way to go so he plainly said based on what we discussed and what my gut tells me the 2013 accord will make you happy. It was well after closing and we took our time and all he said was I want you to be happy and I will not pressure you into any decision. When it was all said and done we were able to get the car home and we are another happy customer and we will be back when we are ready for our second vehicle. Go see Kevin he will not pressure you and he tell you like it is. More
Great Service and SUPER Friendly Staff Process was smooth and easy. I would totally recommend friends and family to visit Criswell Honda. Luis and Victor were amazing from start to finish : Process was smooth and easy. I would totally recommend friends and family to visit Criswell Honda. Luis and Victor were amazing from start to finish :) More