Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,082 reviews
My first interaction with Ms. Cindy was a few weeks back and i regret not exchanging numbers sooner. Her outstanding customer service is why i will be returning to this dealership. Cindy was a few weeks back and i regret not exchanging numbers sooner. Her outstanding customer service is why i will be returning to this dealership. I spent 2 different occasions with service department and Ms.Cindy provided support and honest advice. I will no doubtably be going to Ms.Cindy as my go-to sales rep. Her personality is one of a kind and is genuinely a a good person at heart. I will be referring all my friends and family to her. She is dedicated, trustworthy, honest, and will truly stand by her customers. She deserves a bonus for the extra mile she goes for her customers More
I love my new Honda civic sport I am so excited and had an amazing experience an amazing experience More
My husband and I purchased our Honda CR-V on July 16, 2026 and our salesperson was Cindy H. She was awesome from the first minute we walked in the door of Criswell Honda. Her personality was delightful, 2026 and our salesperson was Cindy H. She was awesome from the first minute we walked in the door of Criswell Honda. Her personality was delightful, effervescent and engaging. She deserves a raise and who ever hired her deserves one as well. She was able to provide us with the information we needed to determine the best car for us at this time. I have the utmost confidence that we purchased the best car for our needs. Our test drive was better than I expected and her knowledge of this car was very helpful. She is a very supportive and kind person. More
I bought a second hand car from Uche on the 17 August 2026. He was exceptional and really let me get a good drive with the car. He was friendly, patient and understanding and the entire purchase process 2026. He was exceptional and really let me get a good drive with the car. He was friendly, patient and understanding and the entire purchase process went very smoothly. More
Nelson was great! Very professional and the store manager was exceptional. Dustin made the process super easy. Thank you! They actually care about you and why you are Very professional and the store manager was exceptional. Dustin made the process super easy. Thank you! They actually care about you and why you are there. More
My daughter purchased her car here last week. I was thoroughly impressed. Our salesperson Tas did a great job. He explained he was new and quickly passed us off to his boss. We were introduced to I was thoroughly impressed. Our salesperson Tas did a great job. He explained he was new and quickly passed us off to his boss. We were introduced to Dustin Smith who I must say, was a great spark of energy. He helped us get the car she wanted and a great price. If you are looking for a new Honda come see this man. Dustin did not disappoint. Great store and a great environment. Keep up the good work gentlemen. More
Juan was extremely helpful, giving me the full information and keeping me updated throught. Overall the entire experience was timely and above expectations. information and keeping me updated throught. Overall the entire experience was timely and above expectations. More
Cindy was extremely helpful and professional. She kept in touch with me and worked through every step of the process. The manager Dustin was also kind and efficient. Will in finance explained eve She kept in touch with me and worked through every step of the process. The manager Dustin was also kind and efficient. Will in finance explained everything to me very well. I’m overall very pleased with my service. More
Very friendly customer service, straight to the point, helps new buyers understand easily and overall was a good experience. helps new buyers understand easily and overall was a good experience. More
Great! Beacause Cindy and other people Try to help for everything like price and car about what is goods everything need to explain! She help very goo Beacause Cindy and other people Try to help for everything like price and car about what is goods everything need to explain! She help very good plus enough time! That is great ! Thank you very much! More










