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Criswell Honda

Germantown, MD

4.8
3,082 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 3,082 reviews

August 11, 2026

My first interaction with Ms. Cindy was a few weeks back and i regret not exchanging numbers sooner. Her outstanding customer service is why i will be returning to this dealership. More

by Emily J
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
Aug 11, 2026 -

Criswell Honda responded

Emily, we're so glad Cindy made such a positive impression during your visits to Criswell Honda. We look forward to your return! Your feedback is greatly appreciated and we'll pass along your kind words to her. Safe travels!

August 09, 2026

I love my new Honda civic sport I am so excited and had an amazing experience More

by kileighv6608
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Umo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Hwang
Aug 10, 2026 -

Criswell Honda responded

Thank you for your confidence in Criswell Honda! We appreciate your business.

August 08, 2026

My husband and I purchased our Honda CR-V on July 16, 2026 and our salesperson was Cindy H. She was awesome from the first minute we walked in the door of Criswell Honda. Her personality was delightful, More

by drram612
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
Aug 10, 2026 -

Criswell Honda responded

Thank you for sharing your excellent review of Cindy and the team! We wish you and your husband many safe and happy miles in your Honda CR-V. Please let us know if we can be of further assistance in the future at Criswell Honda!

August 06, 2026

I bought a second hand car from Uche on the 17 August 2026. He was exceptional and really let me get a good drive with the car. He was friendly, patient and understanding and the entire purchase process More

by daniel33433
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uche Umunna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Criswell Honda responded

Daniel, thank you for sharing your review of Uche and our team at Criswell Honda! Enjoy your new ride!

August 05, 2026

Nelson was great! Very professional and the store manager was exceptional. Dustin made the process super easy. Thank you! They actually care about you and why you are More

by tghallegher1414
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Criswell Honda responded

Thank you for choosing Criswell Honda and for sharing your feedback! Nelson, Dustin, and the team are grateful for your support!

August 03, 2026

My daughter purchased her car here last week. I was thoroughly impressed. Our salesperson Tas did a great job. He explained he was new and quickly passed us off to his boss. We were introduced to More

by stevepelos554
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Criswell Honda responded

Hi Steve, we're grateful for your kind words! It's fantastic Dustin provided such a memorable experience. Thank you for choosing Criswell Honda and congratulations to your daughter on her new car!

July 31, 2026

Juan was extremely helpful, giving me the full information and keeping me updated throught. Overall the entire experience was timely and above expectations. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 31, 2026 -

Criswell Honda responded

Maria, we're glad to hear Juan and our team went above and beyond at Criswell Honda. Thank you for choosing us!

July 30, 2026

Cindy was extremely helpful and professional. She kept in touch with me and worked through every step of the process. The manager Dustin was also kind and efficient. Will in finance explained eve More

by mariama_147
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
Jul 31, 2026 -

Criswell Honda responded

Thank you for sharing your experience with Cindy, Dustin, and Will! We truly appreciate your business and hope to see you again at Criswell Honda.

July 23, 2026

Very friendly customer service, straight to the point, helps new buyers understand easily and overall was a good experience. More

by Kirahylee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Nagapetov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Hwang
Jul 24, 2026 -

Criswell Honda responded

We're so glad you felt well taken care of by our team! Thank you for choosing Criswell Honda and for sharing your feedback with us. Safe travels ahead!

July 21, 2026

Great! Beacause Cindy and other people Try to help for everything like price and car about what is goods everything need to explain! She help very goo More

by Anil Shah
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Jul 21, 2026 -

Criswell Honda responded

Anil, we are so glad Cindy and the rest of the team made your experience a great one. Thank you for choosing Criswell Honda and for your support!