
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Best Experience Ever I was currently leasing a civic LX from Criswell, but I really wanted to upgrade to an EX. Dominique has been a friend of mine ever since he helped me I was currently leasing a civic LX from Criswell, but I really wanted to upgrade to an EX. Dominique has been a friend of mine ever since he helped me with situation involving a vandalized car I had. So naturally I went to him with this request. He delivered everything I could have hoped for and more. I couldn't be more happy with the resulting car he helped me find. Dominique and Criswell will forever have my friendship and business. More
Mcewens We traded in our Crv and accord and got a new Crv an pilot. Very happy with our new cars! Kevin ferguson was great to work with. We traded in our Crv and accord and got a new Crv an pilot. Very happy with our new cars! Kevin ferguson was great to work with. More
Great, fun, and exciting. This was the first time I was buying a car I had such a pleasant time. Everyone was so nice and helpful especially Kevin Ferguson he made the whole th This was the first time I was buying a car I had such a pleasant time. Everyone was so nice and helpful especially Kevin Ferguson he made the whole thing so exciting and not stressful. He listened to everything I had to say and what my significant other had to say as well very helpful and nice. I am very happy with the service I got and I definitely will be coming back and referring others. More
Wonderful Experience Victory Castro was very easy to work with. Not pushy, but honest, forthright, and warm. He treated us with great respect and understanding. He and his Victory Castro was very easy to work with. Not pushy, but honest, forthright, and warm. He treated us with great respect and understanding. He and his team offered a great price and provided answers to every question we had. Thank you! More
Criswell Honda - Aavo and Andy were a delight to work with! I purchased my very first brand new vehicle from Criswell Honda over the weekend. I'm thrilled with the Honda CRV and had a wonderful experience with I purchased my very first brand new vehicle from Criswell Honda over the weekend. I'm thrilled with the Honda CRV and had a wonderful experience with both my salesman, Aavo Vosonurm and my finance guy, Andy Russo. They are both stand-up guys who looked out for me and provided wonderful customer service. The only complaint I have was in the detailing. There was sticker residue left on my windshield and a few dirt marks that were overlooked in the detailing process of my new vehicle. These small yet significant items rendered only a fair review of the work quality of the detailing. Overall I had a good experience and would recommend the dealership to friends in the market for a new vehicle. More
If looking for a Honda, this is the place I've purchased many cars from Criswell and always walked away feeling that I got the best deal possible. They are friendly, knowledgeable, and know h I've purchased many cars from Criswell and always walked away feeling that I got the best deal possible. They are friendly, knowledgeable, and know how to get a deal done. They have a large inventory and include a lot of extras that other dealers charge (a lot) for. The manager Esteban is a stand up guy, and they don't play games. My latest purchase was a Pilot and I worked with Mazen Muhtaseb. Mazen was extremely friendly and worked hard to get to the right deal on the right car. I was very focused on the numbers and while Mazen understood, he also made sure that I was getting the car I wanted. He got me the deal I wanted on an EX-L when I thought I might need to settle for an EX. Criswell is a top notch dealer, employing quality sales people, and offering exceptional value. Yes, it's still car sales, but they do it with courtesy and respect. Criswell has always been my first and last stop for Honda. More
Genuine and an Outstanding! Mr. Muhtaseb just didn't sell us a car he helped us pick a car that would keep my family safe while on the road. He helped us make a decision that wor Mr. Muhtaseb just didn't sell us a car he helped us pick a car that would keep my family safe while on the road. He helped us make a decision that worked within our budget and a vehicle that will be in our family for a long time. My family thanks you for your dedication and hard work. Mr. Muhtaseb is not just a salesman he is truly a geniune and an outstanding person and a friend. More
Criswell Honda Customer Service After talking and working with Sue Folsom, I was pleasantly surprised by the Criswell Honda team. I initially had an issue with a certified used 2007 After talking and working with Sue Folsom, I was pleasantly surprised by the Criswell Honda team. I initially had an issue with a certified used 2007 Hyundai Accent in which the check engine light came on just 2 weeks after having purchased the vehicle from Criswell Honda. When I originally called no one seemed to know whether the repair would be covered or what to do. However, Sue Folsom took the time to respond to my review personally and organize a date that worked for me to bring the car in for repair. She even provided me with a free rental car on the day of the repair so I was able to run my errands for the day while the repair took place. Sue Folsom and the Criswell Honda service team are true assets to this dealership, they bring a level of accountability and professionalism that I had not before experienced from an auto dealership. I would recommend their services to others. I am truly appreciative of their time and efforts! More
Criswell Honda Service Criswell Honda as always, was great in terms of customer service. Right from the time I called to the point where the service was done, my experience Criswell Honda as always, was great in terms of customer service. Right from the time I called to the point where the service was done, my experience was awesome. More
Great Car Buysing Experience Victor Castro was a wonderful person to work with, he did not give me the "hard sell" explained everything and worked hard to get the the price I want Victor Castro was a wonderful person to work with, he did not give me the "hard sell" explained everything and worked hard to get the the price I wanted! More