
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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A very good experience I had a great experience. They got me the vehicle I wanted and I was in and out on a Friday evening. Dominique is a up front and down to Earth. I had a great experience. They got me the vehicle I wanted and I was in and out on a Friday evening. Dominique is a up front and down to Earth. More
TRUECar buying experience The CR TrueCar pricing was a fantastic savings for us. More important was our interaction with Criswell's senior sales consultant, Victor Castro. Th The CR TrueCar pricing was a fantastic savings for us. More important was our interaction with Criswell's senior sales consultant, Victor Castro. The guidance and recommendations which he provided was invaluable and his personality and knowledge of the trade was infectious. There was absolutely no pressure but, needless to say, we left the dealership with a new car. I would be remiss in not mentioning the business manager, Jessica Baum who guided us through the closing. Her expertise, guidance, and friendliness was outstanding. Criswell, because our interaction with these particular staff, has convinced us that we will be back in the future. More
Great place to buy a car I admit that the worst pet about buying a car is the whole experience. Not this time. Dominique Vattuone went above and beyond any salesperson I have I admit that the worst pet about buying a car is the whole experience. Not this time. Dominique Vattuone went above and beyond any salesperson I have ever encountered. If I ever need another car. I will come back to Criswell Honda and see Dominique! More
Best car buying experience we've ever had! No dragged out bargaining or double talk. Straight to the point and fast (well, for buying a car). No hidden charges. Eric Konan was a great salesma No dragged out bargaining or double talk. Straight to the point and fast (well, for buying a car). No hidden charges. Eric Konan was a great salesman to work with. He treated us wonderful and was very responsive via phone and email. And the finance manager, Krystie Zhang, was the most helpful person I've ever dealt with at any car dealership! She found us a lower interest rate, made all the sales and payment information easy to understand, and even taught us a few new things about how credit scores work. We will DEFINTELY be coming back to Criswell for our next car! More
Best car buying experience I've had. Sezgin negotiated all the terms with me prior to my visit and made sure the transaction was seamless. Everyone at the dealership was incredibly friend Sezgin negotiated all the terms with me prior to my visit and made sure the transaction was seamless. Everyone at the dealership was incredibly friendly. I can't say enough about how wonderful my experience was. I highly recommend Sezgin and this dealership More
Great experience Thank you Esteban andd Dominique for hel me out with my two cars I lease in December & January. Esteban you are a great GM and willing to help people Thank you Esteban andd Dominique for hel me out with my two cars I lease in December & January. Esteban you are a great GM and willing to help people thank you very much for your time and the good people you have working with you. More
Great Buying Experience and Willing to Go the extra Mile This is the second time I have leased a car from this dealership. Both of the people I worked with Kevin Ferguson and Luis Patino were very helpful an This is the second time I have leased a car from this dealership. Both of the people I worked with Kevin Ferguson and Luis Patino were very helpful and provided great customer service. From the time I stepped in the door Kevin explained the process to me and provided me with assurances that he would work his hardest to get me the best deal possible. He answered any questions I had and I went from simply coming in to see what my options are with turning in my lease to agreeing to sign up for an other lease. When I took the car out for a test drive it was hassle free. After the Test drive Luis Patino helped us get down to the detailed financing terms that we were interested in meeting and provided us hands on approach to making sure we were comfortable with our experience so far. Finally, Jim Walker in finance was able to explain and walk us through the terms of the lease very clearing including highlighting several changes to the lease agreement that was new from the last time we leased a car from Honda. Overall and very positive buying experience and I would certainly recommend this staff to anyone looking to purchase a car. More
White Honda CRV We met with Dominique on Saturday and bought the honda crv by Monday evening. It was a great experience, we shopped around a bit but he gave us the be We met with Dominique on Saturday and bought the honda crv by Monday evening. It was a great experience, we shopped around a bit but he gave us the best deal and stuck to his word. Very nice person and we had a great experience. This is our second car from Criswell Honda, very satisfied. Jim was great too, from the finance department. Thanks. More
Car buying experience Excellent customer service, only dealership from trucar which emailed the certificate and honored the price which was $2000 below the others. The purc Excellent customer service, only dealership from trucar which emailed the certificate and honored the price which was $2000 below the others. The purchase experience was relatively quick ( under 2 hrs ),hassle-free and no pressure to buy dealer add-ons. It was a pleasure to work with Walter, the sales manager Dominique the sales rep and Jim in the finance department. As with any major purchase, do the research and comparsions but at least give them a call. More
Leasing experience. The experience was enjoyable. We were very happy with our salesman, Victor Castro, his boss Walter O'Rourke, and Andy Russo. The process was quick a The experience was enjoyable. We were very happy with our salesman, Victor Castro, his boss Walter O'Rourke, and Andy Russo. The process was quick and efficient. We look forward to continuing our relationship with the Criswell family. Thanks, to all. Nick Kalcounos More