Criswell Honda

Pleasant, hassle-free experience Victor contacted me almost immediately after I posted for a quote online. They had the exact car I wanted in stock and they had the lowest price. I to Victor contacted me almost immediately after I posted for a quote online. They had the exact car I wanted in stock and they had the lowest price. I took a test drive and Victor spent a lot of time explaining the options and how to use the electronics. After the test drive and tour of the facility, there was no high pressure sales pitch for dealer-added options. Victor was very friendly and knowledgeable. Jessica took care of the finance. She was extremely efficient and friendly. Finally, Victor made sure the electronics were correctly configured with my iPhone and he showed me how to make calls hands-free using voice commands and some additional features. The whole experience was a pleasure and I will definitely go back when I'm ready to buy again. More

trade-in purchase of new car I have been working with Angie in the service department for several years and she is outstanding. I traded-in my 10 y/o Odyssey and worked with Y I have been working with Angie in the service department for several years and she is outstanding. I traded-in my 10 y/o Odyssey and worked with Yanet who was just as good and would highly recommend her if you are looking for a new car. She is very easy to deal with and made the sales process simple and straight forward. The final part of the process was the finance which took more than 2 hours to complete. While once i started the process it went quickly there seemed no reason for the tremendous delay. Also, pay very close attention to warranty process as the "basic"package is actually not, it is an extended coverage package that cost you more than 80 extra a month in finance charges and if you don't want it, you must make sure you read the fine print or it is just added on. Overall I am a big fan of Criswell Honda and will continue to service my car there. More

Great experience! We purchased a Honda CR-V from Criswell, Germantown and had an excellent experience. Mazen - the salesperson was patient, courteous, friendly, explain We purchased a Honda CR-V from Criswell, Germantown and had an excellent experience. Mazen - the salesperson was patient, courteous, friendly, explained everything in detail, followed-up and was amazing to work with. Jessica Baum who helped us with the financial part was also great. She also answered our questions and worked with us as we were planning to buy on a short time frame. Overall, it was an extremely pleasant experience and we would certainly go back if we need another Honda. More

Very professional and timely service the whole way through Eric called me five minutes after looking at a posting of the car online. He was flexible in setting up a time for me to come see the car and test dr Eric called me five minutes after looking at a posting of the car online. He was flexible in setting up a time for me to come see the car and test drive it. That same day, I had several other cars I was interested in and Eric was wonderful. He didn't pressure me into anything and encouraged me to let him know if I would still be interested in the car because there were other people interested. I called back a few hours later and he was extremely helpful throughout the whole purchasing process and made everything feel comfortable. It was one of the most painless car buying experiences I have ever been a part of. More

Pleasent buying Experience It was a good experience for me and my wife. For the first time car buying was pleasant! we bought Honda Civic 2015. Mr. Kevin Ferguson was courteous It was a good experience for me and my wife. For the first time car buying was pleasant! we bought Honda Civic 2015. Mr. Kevin Ferguson was courteous. We are long time Criswell customers. We will buy our next car here and recommend to our friends More

Very helpful salesman and low pressure environment Dominique was friendly and very helpful. He answered all of our questions, didn't pressure me to buy the car, and walked us through the whole process. Dominique was friendly and very helpful. He answered all of our questions, didn't pressure me to buy the car, and walked us through the whole process. This was a great experience. More

Wonderful Experience with Sales Consultant Eric Konan! Over the years my husband and I have purchased many vehicles. But our experience with Criswell Honda and working with Eric Konan has by far been our Over the years my husband and I have purchased many vehicles. But our experience with Criswell Honda and working with Eric Konan has by far been our best! From the moment I arrived at Criswell Honda, I was warmly greeted and directed to Eric Konan who could assist me with a pre-owned 2010 Honda CRV that I had seen online. Eric was very knowledgeable and professional and took the time to explain details about the vehicle and any questions that I had. Because my husband was unable to come with me at that time, Eric Konan made himself available to show the car to him later that evening. I would definitely recommend his services and Criswell Honda to my friends and family. Great Job! Will be back. More

Ecellent Costumer Service!!!! Everything was excellent from the moment I was greeded by Mazen he was very knowledgeable and answered all my questions he was very professional. a Everything was excellent from the moment I was greeded by Mazen he was very knowledgeable and answered all my questions he was very professional. and Victor in finance, great experience too I would recomend Criswell Honda to all my family and friends, I love my new 2014 Honda CRV More

2015 Honda Accord Hybrid Purchase Excellent Overall Experience! I am very pleased with my car buying experience at Criswell. Luis Patino was an experienced, knowledgeable sales consu Excellent Overall Experience! I am very pleased with my car buying experience at Criswell. Luis Patino was an experienced, knowledgeable sales consultant who helped me find the car I was looking for. He was always available to answer questions and provided step by step guidance on how the technology works. Jessica Baum was very friendly, knowledgeable and super helpful with the financing process. This is my 5th Honda purchase and my first purchase from Criswell. I can say that Criswell has been the best dealership I've dealt with. More

Fourth Honda, 1st time at Criswell, best experience by far! This was by far the best experience I have had with any Honda Dealership. I bought my CRV thru NIHFCU TruCarValue Plan and "WOW". Total Class Act! Fro This was by far the best experience I have had with any Honda Dealership. I bought my CRV thru NIHFCU TruCarValue Plan and "WOW". Total Class Act! From the initial immediate courtesy contact from Victor Castro to the Dominique Vattoune assistance in purchasing the CRV and Jim Walker's closing the financial deal, there was little drama, much cooperation, no smoke, no mirrors and an overall excellent experience! More