Criswell Honda

Brandon Shaffer was terrific My husband and I traded in a Pilot for a new one this weekend and we were very impressed with Brandon's customer service. He was very pleasant during My husband and I traded in a Pilot for a new one this weekend and we were very impressed with Brandon's customer service. He was very pleasant during the negotiator phase and very mindful of our time limitations. Brandon even delivered our new car and the papers we needed to sign to our home. We will definitely work with Brandon and Criswell again. More

Excellent Customer Service and Car Buying Experience I am taking the time to write this review for Mr. Mazen Muhtaseb at Criswell Honda in Germantown because I had such a great car buying experience with I am taking the time to write this review for Mr. Mazen Muhtaseb at Criswell Honda in Germantown because I had such a great car buying experience with him and his management team. Mr. Mazen Muhtaseb treated us with the utmost respect and professionalism. Mr. Mazen Muhtaseb listened to our needs and answered all of our questions. He helped us through the entire purchasing process. In addition, Mr. Jim Walker in Finance did a wonderful job explaining the warranty programs with us, and he took personal interest in my needs and answered all of my questions. We'd definitely recommend Mr. Mazen Muhtaseb and his team to our friends and the people we know. More

My Auto Buying Experience Ken Crenshaw made my first car buying outing a wonderful experience. He was very personable and down to earth. Everyone at Criswell was very helpful. Ken Crenshaw made my first car buying outing a wonderful experience. He was very personable and down to earth. Everyone at Criswell was very helpful. More

purchase pleasantly accomplished A formidable task for me: the purchase of a car. Sam took the sting out of it! . Even though I'm sure I missed ways to bring the price down, I was h A formidable task for me: the purchase of a car. Sam took the sting out of it! . Even though I'm sure I missed ways to bring the price down, I was happy with Sam's helpfulness and general bright spirit. It's easy to trust someone who reminds you of your grandson! And Victor was so efficient and pleasant. Depreciation of cars is wild.....500 $ for my faithful civic hybrid was sad! More

Happy with new Honda Odyssey I'm taking the time to write this review for Criswell Honda because I had such a pleasant car buying experience this week. Using the USAA car buying p I'm taking the time to write this review for Criswell Honda because I had such a pleasant car buying experience this week. Using the USAA car buying program, I was able to go to Criswell and I was treated with the utmost respect. Each member of the team was attentive to my needs and answered all of my questions. Dominique Vattuone helped me through the entire process helping me select the perfect Odyssey for my family. The dealer was able to transfer my tags and title so I didn't have to go to the DMV. I'd definitely recommend Dominque and his team. In addition, Jessica Baum in Finance did a wonderful job explaining warranty programs with me and she took personal interest in my needs and answered all of my questions. More

Excellent Customer Service I took my car on 12/2/2014 for an interior detail to Criswell Honda. All of the staff was extremely friendly and accomodating. I was greeted with a I took my car on 12/2/2014 for an interior detail to Criswell Honda. All of the staff was extremely friendly and accomodating. I was greeted with a smile, and as I waited on my vehicle to be completely I was periodically checked on by different staff members , particularly Warren Jacobs, to ensure that I was alright. When my vehicle was completed, the interior was immaculate. I have had detailing done before, but never has it been done so well. My car looked like new. I will definitely bring my vehicle back to Criswell Honda in the future for my vehicles needs. More

Best dealer ever!!! Excellent Human and business relationship . I feel comfortable. Never pushed to make the transaction. I trade my Honda Civi 2008 and get a new 2015 . Excellent Human and business relationship . I feel comfortable. Never pushed to make the transaction. I trade my Honda Civi 2008 and get a new 2015 . More

Excellent Foster Gambrell assisted us with the lease of a Jeep Wrangler. He was very helpful and willing to run different options for purchasing a vehicle and l Foster Gambrell assisted us with the lease of a Jeep Wrangler. He was very helpful and willing to run different options for purchasing a vehicle and leasing a vehicle. I really appreciate his assistance and help in deciding what option best suit us. Prior to signing the lease, we visited other dealers in the area including Lindsay Jeep in Manassas and Darcars in Rockville and Criswell gave us the best rate. I highly recommend Criswell. More

Professional service Thanks to Warren Jacobs and Dela Korto who helped me out with my repair. Warren Jacobs explained options I had very clearly so I could make an educat Thanks to Warren Jacobs and Dela Korto who helped me out with my repair. Warren Jacobs explained options I had very clearly so I could make an educated choice. They communicated nicely, listened to my concerns, tried to work things out to my satisfaction. I would recommend this dealership to my friends. More

Wonderful Service I took my truck (Toyota Sienna) in for an oil change service and they did a complete check of the vehicle including brake wear, tire wear and conditio I took my truck (Toyota Sienna) in for an oil change service and they did a complete check of the vehicle including brake wear, tire wear and condition of the vehicle. They even took the vehicle to Toyota service to check on any uncompleted recall service. Warren Jacobs, Service Director, and Sam Garga and Cuong Nhan, service personnel were all very pleasant and willing to do anything to make my visit satisfactory. I would Highly recommend Criswell Honda for any service necessary. More