
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Great experience Mazen Muhtaseb was great to work with. He is a nice and sweet person, wouldn't make you feel uncomfortable during the negotiation process. He is also Mazen Muhtaseb was great to work with. He is a nice and sweet person, wouldn't make you feel uncomfortable during the negotiation process. He is also very patient and can help go through every detail of the vehicle. Andy from financing dept was also very helpful and considerate. Would highly recommend Criswell Honda to anyone who wants a Honda! More
Honda civic Victor Castro made my experience easier then I expected buying my first car on my own. He helped me pick out the car I am in love with and so happy to Victor Castro made my experience easier then I expected buying my first car on my own. He helped me pick out the car I am in love with and so happy to be driving More
Amazing! Luis Patino is a great salesman, so understanding and friendly! I am very happy with my new Honda Civic Si. I look forward to purchasing another car f Luis Patino is a great salesman, so understanding and friendly! I am very happy with my new Honda Civic Si. I look forward to purchasing another car from him in the future. More
great experience from the start - impressive!! Sam, Yanet & Walter made my experience at Criswell Honda pleasant and wonderful. The finance part with Jim Walker was great as well. I'm very happy wi Sam, Yanet & Walter made my experience at Criswell Honda pleasant and wonderful. The finance part with Jim Walker was great as well. I'm very happy with my Honda Pilot!! Would recommend Criswell Honda to anyone!! More
Brandon Shaffer was terrific My husband and I traded in a Pilot for a new one this weekend and we were very impressed with Brandon's customer service. He was very pleasant during My husband and I traded in a Pilot for a new one this weekend and we were very impressed with Brandon's customer service. He was very pleasant during the negotiator phase and very mindful of our time limitations. Brandon even delivered our new car and the papers we needed to sign to our home. We will definitely work with Brandon and Criswell again. More
purchase pleasantly accomplished A formidable task for me: the purchase of a car. Sam took the sting out of it! . Even though I'm sure I missed ways to bring the price down, I was h A formidable task for me: the purchase of a car. Sam took the sting out of it! . Even though I'm sure I missed ways to bring the price down, I was happy with Sam's helpfulness and general bright spirit. It's easy to trust someone who reminds you of your grandson! And Victor was so efficient and pleasant. Depreciation of cars is wild.....500 $ for my faithful civic hybrid was sad! More
Excellent Customer Service and Car Buying Experience I am taking the time to write this review for Mr. Mazen Muhtaseb at Criswell Honda in Germantown because I had such a great car buying experience with I am taking the time to write this review for Mr. Mazen Muhtaseb at Criswell Honda in Germantown because I had such a great car buying experience with him and his management team. Mr. Mazen Muhtaseb treated us with the utmost respect and professionalism. Mr. Mazen Muhtaseb listened to our needs and answered all of our questions. He helped us through the entire purchasing process. In addition, Mr. Jim Walker in Finance did a wonderful job explaining the warranty programs with us, and he took personal interest in my needs and answered all of my questions. We'd definitely recommend Mr. Mazen Muhtaseb and his team to our friends and the people we know. More
My Auto Buying Experience Ken Crenshaw made my first car buying outing a wonderful experience. He was very personable and down to earth. Everyone at Criswell was very helpful. Ken Crenshaw made my first car buying outing a wonderful experience. He was very personable and down to earth. Everyone at Criswell was very helpful. More
Happy with new Honda Odyssey I'm taking the time to write this review for Criswell Honda because I had such a pleasant car buying experience this week. Using the USAA car buying p I'm taking the time to write this review for Criswell Honda because I had such a pleasant car buying experience this week. Using the USAA car buying program, I was able to go to Criswell and I was treated with the utmost respect. Each member of the team was attentive to my needs and answered all of my questions. Dominique Vattuone helped me through the entire process helping me select the perfect Odyssey for my family. The dealer was able to transfer my tags and title so I didn't have to go to the DMV. I'd definitely recommend Dominque and his team. In addition, Jessica Baum in Finance did a wonderful job explaining warranty programs with me and she took personal interest in my needs and answered all of my questions. More
Excellent Customer Service I took my car on 12/2/2014 for an interior detail to Criswell Honda. All of the staff was extremely friendly and accomodating. I was greeted with a I took my car on 12/2/2014 for an interior detail to Criswell Honda. All of the staff was extremely friendly and accomodating. I was greeted with a smile, and as I waited on my vehicle to be completely I was periodically checked on by different staff members , particularly Warren Jacobs, to ensure that I was alright. When my vehicle was completed, the interior was immaculate. I have had detailing done before, but never has it been done so well. My car looked like new. I will definitely bring my vehicle back to Criswell Honda in the future for my vehicles needs. More