
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Good service practice: the Honda sales staff provide me initial information about the car and keep me informed for near one year before I finally decide to buy my car. initial information about the car and keep me informed for near one year before I finally decide to buy my car. More
We appreciated the lack of pressure put on when we arrived. We were attended to quickly, but no one was jumping in our faces from the moment we got to the dealership. The showroom was spacious and c arrived. We were attended to quickly, but no one was jumping in our faces from the moment we got to the dealership. The showroom was spacious and clean. When we asked for a specific car for a specific price, they found a way to get it for us even though there wasn't one in the inventory at the time. Yanet Lopez was especially helpful, courteous, patient, and forthcoming as she gave us a personal demonstration of all the Honda Odyssey had to offer us. She and Andrew Ziobro answered our calls and emails in a timely and respectful manner, but we were still struck by the lack of "hard sell" which greatly enhanced our experience at Criswell. More
All I have to say is that Dominique is like family now, he is a great friend and an awesome sales advisor in the automovile industry. he is a great friend and an awesome sales advisor in the automovile industry. More
I had one of my best experiences ever in buying a car with my recent lease of a 2014 CRV from Criswell. MJ and Dominique gave me a great price, but more importantly, did it without the normal undesirabl with my recent lease of a 2014 CRV from Criswell. MJ and Dominique gave me a great price, but more importantly, did it without the normal undesirable pressure received from most other dealers. They also went beyond my expectations in showing and explaining the features of the vehicle I eventually leased. I can easily see how they will be able to sell many cars for Criswell and enhance the dealerships reputation and business. More
We were referred to Criswell by NFCU and scheduled an appt w/Kevin Ferguson to test drive the 2014 honda accord. The sales team were very friendly to work with and after all our research, we felt they of appt w/Kevin Ferguson to test drive the 2014 honda accord. The sales team were very friendly to work with and after all our research, we felt they offered us a good deal. They allowed us to take our time in making decisions and never pressured us to purchase any extras that we didn't want. Less than 48 hours later, got a nail in the tire and they replaced it within 30 minutes of bringing it into the service center. Excellent service! More
The reason why I come back to honda it's because of the outstanding service and attention to detail I received from Dominic and Victor. them both goes above and beyond to please there cliends making s the outstanding service and attention to detail I received from Dominic and Victor. them both goes above and beyond to please there cliends making sure the cliends leaves from the dealer completely satisfied and with a smile on there faces with the willingness to come back to the dealer or to recomend a family member or friend. Thank you!!! More
My husband and I are very pleased with the service we have received from this dealership. We have purchased vehicles from Mr. Victor Castro before and he is always upfront and personal with his salesman have received from this dealership. We have purchased vehicles from Mr. Victor Castro before and he is always upfront and personal with his salesmanship with us as always. We will recommend to family and friends this dealership. Thanks, again. More
Through cars.com I sent an inquiry about a car and Mark promptly responded with an email and a quick phone call shortly after. We arranged an appointment for a test drive the next day. Mark had everythin promptly responded with an email and a quick phone call shortly after. We arranged an appointment for a test drive the next day. Mark had everything ready when I arrived, the car was fantastic and we quickly struck what I felt was a fair deal for the car. Mark dropped me off with Andy who handled the finance and registration with efficiency and was very helpful with a lot of options. I highly recommend Criswell and Mark and Andy were both friendly and professional. More
Gabriel was a great sales rep! Honest, professional, friendly and very timely with his response. I would highly recommend him as your rep if you are thinking about purchasing a car from Criswell Honda. friendly and very timely with his response. I would highly recommend him as your rep if you are thinking about purchasing a car from Criswell Honda. Even if you are just comparing quotes, ask for Gabriel! He answered all my questions and had my quote sent to me via email within an hour. More
Very profesional staff, very patient they answered all my questions and concerns, they showed me all the features of the car I was purchasing; they really knew the product that they were selling and that is questions and concerns, they showed me all the features of the car I was purchasing; they really knew the product that they were selling and that is a plus. I will recomend this dealer to family and friends. More