
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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In September 2013 I purchased my second vehicle from Criswell Honda and Dominique Vattuone which was a 2008 Honda Accord EX-L. My wife and I could not have been happier with the overall experience. We Criswell Honda and Dominique Vattuone which was a 2008 Honda Accord EX-L. My wife and I could not have been happier with the overall experience. We set our appointment with Dominique on a Saturday as we were coming from the Eastern Shore. Dominigue was very attentive, helping us find the best vehicle to fit our gowing families needs. I always appreciate how he has followed up after each purchasing experience, and stays in contact to see if there is anything we need, great customer service! I would defintiely reccommend Criswell and Dominique to all my friends, family, and clients. More
I went to Criswell to buy Honda Accord 2014 EX. They had the option of MSM, Champagne, and Hematite Metallic. I chose Hematite Metallic because of its black interior. Joel was very friendly and tried his be the option of MSM, Champagne, and Hematite Metallic. I chose Hematite Metallic because of its black interior. Joel was very friendly and tried his best to provide me a good deal letting me know all the options. The guy is one of the best to deal with. The deal was fast and easy. I still thought the price would go down a bit until his manager got involved in our deal. Overall my experience with Crisswell Honda was very good. Looking forward for their service in future. More
I have been looking around few dealers around the area. After having a bad experience with Chevy Chase Acura, I cam across Criswell Honda. They had exactly what I was looking for. Mark Mead he helped me fr After having a bad experience with Chevy Chase Acura, I cam across Criswell Honda. They had exactly what I was looking for. Mark Mead he helped me from the day one, he was very informative and friendly, then Mahaman Kolo the finance manager, he is a very nice person as well. They both understand what I want and what I need. After having huge upside down on my car, with in 24 hours Mr.Kolo called me and told me I can come pick up my car. Yes I had to put a small down payment which I didn't expect it, but the monthly payment was way lower then my range, which I was very happy with. I will go back to them again when I buy my next car for my wife next year, and I will recommend to my friends and family to go buy car from them. Best experience ever. Once again thank you so much Mark Mead & Mahaman Kolo. More
Eric was incredibly friendly and helpful. He did not pressure us and he really wanted to be sure we were happy with the car we were buying. He is very knowledgable and professional. I will recommend E pressure us and he really wanted to be sure we were happy with the car we were buying. He is very knowledgable and professional. I will recommend Eric and Criswell Honda to anyone who tells me they are looking for a car. It was truly a great experience! More
Great experience and smooth purchase with no surprises. Car was cleaned and ready before I arrived to purchase. Everyone was pleasant to work with and appreciative I chose Criswell for my purchase. Car was cleaned and ready before I arrived to purchase. Everyone was pleasant to work with and appreciative I chose Criswell for my purchase. More
I took my car to be serviced because I heard this noise coming from the bottom of car and my son told me that i must have hit something below. So i expecting to pay the price for this. When i arrived at coming from the bottom of car and my son told me that i must have hit something below. So i expecting to pay the price for this. When i arrived at Criswell honda, the service garage door opened and someone was there to greet me like they expected me even though i didn't make an appointment. When I told the serviceman the problem we both looked under the car and could see something was crumbled. About an hour later when they told me my car was ready, I got out my charge card waiting to hear the awful news when i was told no charge. I said huh? I guess it was a minor problem which I am very fortunate. But it got me thinking, they could have charged me more since i had no idea what the problem was. Their honesty and their great customer service, not to mention the friendly attitude, will make me what to come in again. Thanks!!! More
I was pleased with the way my service advisor, handled the transaction. He was professional, informative and returned my car to me within the time that was promised. I would seek him out again in the futu the transaction. He was professional, informative and returned my car to me within the time that was promised. I would seek him out again in the future. More
Just purchased a 2014 Honda Accord from Victor Castro after visiting another dealership first and getting the run around. Lesson learned. I called about 10 deanships in the Washington Metropolitan area after visiting another dealership first and getting the run around. Lesson learned. I called about 10 deanships in the Washington Metropolitan area. Victor had the best price on the Accord that I wanted. I made the mistake of giving my local deanship a chance to "compete for my business". BIG MISTAKE. If your time is valuable, make the drive to the best prices and visit Victor at Criswell Honda. More
Bill was very efficient and friendly. He was able to get us a fair price and helped with the car from start to finish. The best part was that I felt he was honest with me and did not play those stupid game us a fair price and helped with the car from start to finish. The best part was that I felt he was honest with me and did not play those stupid games. We agreed on a price and he made the process as fast and efficient as possible. The next time we need a Honda, we are going to use Bill. More