
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Andrew and Victor were great! They helped us find our new car within 24 hours of our first contact with them. Very quick and gave us all the information we needed to make an informed decision. I would highly car within 24 hours of our first contact with them. Very quick and gave us all the information we needed to make an informed decision. I would highly recommend their service and am really happy with our purchase! More
Last Tuesday, 09/17/2013, we purchased our brand new, beautiful, 2014 Honda CRV from Criswell Honda. This was our 3rd car purchased from Domenique Vattuone in 2 years. Our sales representative Domeniqu beautiful, 2014 Honda CRV from Criswell Honda. This was our 3rd car purchased from Domenique Vattuone in 2 years. Our sales representative Domenique Vattuone and Finance representative Mahaman Kolo provided "EXCEPTIONAL" Customer Service and Professionalism to make purchasing this car a most enjoyable experience. The Criswell Honda dealershp and the entire team again have gone ABOVE and BEYOND in providing EXCELLENCE in Sales and Customer Service. We Thank Domenique, Mahaman, and the entire staff at Criswell Honda. We HIGHLY recommend the Criswell Honda dealership, Domenique Vattuone, and Mahaman Kolo to anyone who is considering purchasing a new car. Dave and Janice (Germantown, MD) More
Kevin is an outstanding salesmen with customer's need as his first priority. After test driving the Honda fit, we decided to purchase a Chevy Sonic instead. Kevin quickly searched his dealer's inventory as his first priority. After test driving the Honda fit, we decided to purchase a Chevy Sonic instead. Kevin quickly searched his dealer's inventory and located a Sonic with our exact specification, just a couple of miles away. He drove to the other dealer with us and helped us complete the purchase with minimal hassles. The smooth transection is mostly due to Kevin's commitment to "no BS". He worked to give us a very reasonable price, and we agreed to it with none of the back and fore you normally associated with car buying experiences. The bottom line: we got the car we were looking for, with a good price, and great service. More
I am a return customer - obviously, they all do a great job. I really enjoyed the welcome I received and both Dominique and Bobby were extremely helpful and went into great detail about the vehicle and ho job. I really enjoyed the welcome I received and both Dominique and Bobby were extremely helpful and went into great detail about the vehicle and how it operates so that when you finally take the car home, you were not surprised or curious about any feature. More
We were looking around for CRV for some time, and we got the latest year model, make and color. Would suggest to friends and family members for future purchase. the latest year model, make and color. Would suggest to friends and family members for future purchase. More
We just purchased our third car from Victor Castro and it won't be the last. We did not bother going to any other dealerships. We knew that Victor would treat us fairly and respectfully while giving us th won't be the last. We did not bother going to any other dealerships. We knew that Victor would treat us fairly and respectfully while giving us the best deal possible. We received everything we asked for and more. Victor's friendly and informal style made our visit to the dealership an enjoyable afternoon and not an unpleasant or stressful experience. He explained all of the options and features as well as the costs or each item. Before we were done, we knew exactly what we were getting and how much each item would cost. We we were even allowed to have special items ordered that we wanted included in the car that we selected. This allowed my son to get exactly what he wanted and again at a very fair price. He decided on an extended service warranty since he plans to keep his new car for a long time. When someone else in our family is ready for a new car, where we will go will be an easy decision to make. Thanks again to Victor for being the finest dealer it has been my pleasure to meed and do business with. Sean Egnew was also very helpful in explaining all of the financial details and especially the extended warranty plan we selected as well as all of the benefits of purchasing that particular plan. More
Thanks to Dominique, Estaban and Victor for all the excellent service, attention to detail, and very competitive pricing. I found the wasps nest in the engine compartment, attached in part, to the ra excellent service, attention to detail, and very competitive pricing. I found the wasps nest in the engine compartment, attached in part, to the radiator...most likely because the wasps wanted a warm dry place for their nest. I drove the car back to Criswell Honda to show the wasp nest to Estaban because I did not think that anyone would believe me if I simply described verbally what I discovered. We LOVE the car and have named all of the wasps....Judy, Hank, Loretta and Tommy. We lowered the windows and let them all out as we drove home. No problems.... Best Regards to you all, Bill More
Dominique Vattuone is an outstanding salesman. My family has purchased 8 cars from him.he is not pushy and will spend all the time necessary so that you understand all your options. I will never buy a car f has purchased 8 cars from him.he is not pushy and will spend all the time necessary so that you understand all your options. I will never buy a car from anyone else. More
Having already had a great experience leasing my Honda Civic from Criswell earlier this year, I brought my wife to look at the new 2014 CR-V. Met with Victor Castro & Steve McClay. Both of them were extre Civic from Criswell earlier this year, I brought my wife to look at the new 2014 CR-V. Met with Victor Castro & Steve McClay. Both of them were extremely helpful & professional. Victor already knew that I had a Civic, but took a lot of time explaining in simple terms the functions & features of the CR-V to my wife. Since this was going to be her first car, it really made her feel comfortable. With a dozen or so Honda dealers in this area you can pretty much shop from one to another for weeks on end & keep getting at least a dollar cheaper each time, but in the end you buy it from the dealership & salesman. Do yourself a favor, when you're ready to buy a Honda skip the anxiety & just go see Victor Castro & the great crew at Criswell. Enough said? Carl Culos More