
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Dominique was really good with helping me purchase a car. I had a hard time selecting the next "perfect car" for me. He had patience when we were shopping around and test driving the car. I now had my car wi I had a hard time selecting the next "perfect car" for me. He had patience when we were shopping around and test driving the car. I now had my car with Honda for 9 months and I still love my car! If anyone wants a person to help you with your car and you have no idea where to begin, go to Dominique. He will be there every step of the way. -Emma More
Customer service is good.Had got the Honda Civic 2013 for the price that i expected.They are Understanding the customers difficulties and responding their best. the price that i expected.They are Understanding the customers difficulties and responding their best. More
Dominique Helped us to buy a new Honda Accord 2013 and we Simply belaive that he is the BEST sales representative we've met so far. A very funny and friendly person and what we loved the most about him is th Simply belaive that he is the BEST sales representative we've met so far. A very funny and friendly person and what we loved the most about him is that he always keeps a very optimistic and positive attitude. He helped us throughout the whole process. He answered all of our questions in a very clear and easy way. Overall, Dominique is a very professional and experienced sales representative. We really liked him a lot, in fact we have already recommended him to some of my friends that are looking to get a new car. More
Kevin Ferguson was outstanding. He took the time to listen to our needs, understand what we want, and provided us with the information we needed to make an informed decision. It was refreshing to encou listen to our needs, understand what we want, and provided us with the information we needed to make an informed decision. It was refreshing to encounter a salesperson like Kevin - no haggling, on the up and up and who genuinely care about his clients. Honesty was the way to go with us. And when it comes to great price, competence, and exceptional service, there is no one better than Kevin Ferguson at Criswell Honda. More
Great working with Kevin. Friendly and professional the entire way time. Was clear and communicative of the entire process and was honest about every detail of the purchase. entire way time. Was clear and communicative of the entire process and was honest about every detail of the purchase. More
Through Edmunds.com our search for a new Honda Civic took us to Criswell and five or so other dealerships. After knowing what we should expect to pay for what we wanted, we asked (email) the dealers to matc us to Criswell and five or so other dealerships. After knowing what we should expect to pay for what we wanted, we asked (email) the dealers to match or beat that price. Kevin Ferguson (and Steve McClay, Kevin's manager) of Criswell came back promptly with the best offer. A short phone call to finalize to the out-the-door price, a drive to the dealership, and two and a half hours (could be shorter if we did not need Honda's college grads bonus discount) later we left the dealership with a pristine Civic. Overall, it's the best car buying experience to us. Kevin was very thorough, professional, and pleasant to work with. Thank you, Kevin. Definitely Criswell will be on the top of our list when we have a need for another car. More
Suvin Viswanathan was courteous and polite. He was attentive and listened to our "wants/needs" list and we appreciated that he was not a high-pressure salesman. He was pleasant to deal with and we we attentive and listened to our "wants/needs" list and we appreciated that he was not a high-pressure salesman. He was pleasant to deal with and we were able to work out a deal that we were all comfortable with. Not only would we recommend him to family and friends, but we would buy another car from him. More
Dominic was referred to me by a friend who indicated she had recently had a good experience buying a car from him. In recent years, I had been bringing my old car (Honda Civic 2003) to Criswell for service had recently had a good experience buying a car from him. In recent years, I had been bringing my old car (Honda Civic 2003) to Criswell for service, and had very good experiences with their service department. I had not planned on buying a car this year, but was forced to do so after my car had been totaled in an accident. Dominic, and Bobby, were both very patient, and helpful, as I figured out which car to buy. Dominic went out of his way to quote me the best price possible, and was willing to hold the car for me for a few days in hopes my insurance refund would come in the mail. He even offered to come in on his day off to finish off the deal. I was able to test drive multiple models to enable to see which car would be the best fit for me. Overall, a pleasant experience for this reluctant car buyer. More
I purchased my new van from Criswell. Not only was the buying experience great but Stacy in service has been outstanding when it's come to answering my crazy questions about my new van. Thank you Stacy! buying experience great but Stacy in service has been outstanding when it's come to answering my crazy questions about my new van. Thank you Stacy! More