Criswell Honda

The sales people were very nice and helpful. It seems to me that they are very knowledgeable about the Honda cars. It was a very nice experience with this dealership. me that they are very knowledgeable about the Honda cars. It was a very nice experience with this dealership. More

I had an excellent experience buying a car at Criswell Honda. That price of the car was excellent and their salesman that we worked with Bill Lum was very friendly and was very easy to work with. Overall Honda. That price of the car was excellent and their salesman that we worked with Bill Lum was very friendly and was very easy to work with. Overall we were very happy with our experience there and would definitely recommend working with them in buying another car. More

Buying a car through Dominique Vattuone was a very pleasant experience. My husband and I had done our research before arriving at Criswell's, and knew what we wanted to pay for a new Pilot. Dominiqu pleasant experience. My husband and I had done our research before arriving at Criswell's, and knew what we wanted to pay for a new Pilot. Dominique didn't fail to deliver. We told him the car we wanted to buy, he retrieved it, we test drove it, decided to purchase it. When we arrived back to the dealership, he excused himself for a couple of minutes and came back with a sales offer within $100 of what we wanted to pay. Never had an easier car-buying experience, and the first one that didn't result in a headache. Excellent, ethical, no nonsense car salesman. Who would have believed there was such a thing? Thumbs UP!! More

Dominique and Victor were wonderful to work with. We traded in two vehicles for a 2013 Honda CRV. The sales team was professional and easy to work with. I would come back any time to work with this grou traded in two vehicles for a 2013 Honda CRV. The sales team was professional and easy to work with. I would come back any time to work with this group! More

Originally received a written price via the Internet for a Honda CRV EXL, good through 5:00 PM Saturday 31 August 2013. However, on a visit to the dealership on Saturday 31 August 2013 by my spouse and a Honda CRV EXL, good through 5:00 PM Saturday 31 August 2013. However, on a visit to the dealership on Saturday 31 August 2013 by my spouse and I, we were instead directed to other Honda CRV EXL's at much higher prices (many thousands of dollars higher), despite clearly indicating that (a) our original inquiry was through the Internet, (b) the original sales employee who provided the original quote made his presence known to the other sales associate who attended us, and (c) the internal dealership documentation used by the sales associate who attended us clearly indicated the Internet source of our inquiry. After requesting several times "what is your best offer" which resulted in prices that were thousands of dollars higher than the original Internet quote provided, including intervention by a sales manager which did not result in any significant price reduction, and since the original Internet offer for a similar Honda CRV EXL was NEVER provided or honored, we felt we were being subjected to a classic "bait and switch" situation, and left the dealership extremely disappointed and upset. A followup complaint in writing and a suibsequent telephone call with the dealer only reconfirmed that this was in fact a classic "bait and switch" situation, as the excuses I got started with (a) prices do not get updated on the Internet that quickly, and continued with (b) the vehicle in question may have been sold earlier that day, ignoring that the original Internet price in writing that was good until 5:00 PM that same day was never offered! Hence, the above treatment, which is misleading at best and fraudulent at worst, is the reason for the rating of my experience, and the reason for my complete dissatisfaction with this dealership, and also the reason I am considering filing a formal complaint, above and beyond what I have already communicated with the dealership verbally and in writing. More

Criswell Honda did a great job helping me find the right car for me! Stacy is my service manager and suggested I work with Esteban. Esteban worked hard to locate the car I wanted and helped me find the ri car for me! Stacy is my service manager and suggested I work with Esteban. Esteban worked hard to locate the car I wanted and helped me find the right price that fit my budget. Andrew assisted when Esteban was away from the office, and Victor Castro was the sales pro helping me the day of the paperwork. Victor Azari was my finance manager, and worked to keep me in my price point. It was a team of people working to help me with my request, but that is why I continue to go to Criswell Honda for buying and servicing my vehicles. They all do a great job, and truly helped in the spirit of customer service! I will be working with them again in the future! More

Dominique did a phenomenal job...discussed details before I arrived, including price, and he had everything ready to go when I arrived. Got me out as quick as possible. I arrived, including price, and he had everything ready to go when I arrived. Got me out as quick as possible. More

I have a great bying experience working with Ravi Gupta, who was very helpful from the very beginning in searching for the right car for my family,while we were communicating by phone and internet. Mr Gupta who was very helpful from the very beginning in searching for the right car for my family,while we were communicating by phone and internet. Mr Gupta suggested the best price and time for me to come to Criswell Honda to make the whole process of purchasing a car the fastest, simpliest and most pleasureable. We did a substential driving test on my potential new car of a great color he found for me, which I fell in love from the first site. He also recommended the best financing project according to my credit score, which was done very professionally by a finance specialist Victor Azari. I am really satisfied with my new Honda Civic car and grateful to the Criswell Honda team, especially Ravi Gupta, for their great job. Thank you very much. Yelena Gerashchenko More

The new car salesman I worked with, Mr. Dominique Vattuone, was most pleasant and helpful. He moved the buying process along quickly, while explaining each step to me. He also made special arrangemen Vattuone, was most pleasant and helpful. He moved the buying process along quickly, while explaining each step to me. He also made special arrangements for me to get both my old and new cars home right away. Also, he's promised to help me in the future if I need help (and I know I will) using some of the new features on my new car. I would absolutely recommend him to anyone looking to buy a new Honda. More

This is now the 4th personal car we have purchased at Criswell (as parts of my family), I have to give Yanet Lopez a A++ as she was there at every step and helped assit us in getting the best price for Criswell (as parts of my family), I have to give Yanet Lopez a A++ as she was there at every step and helped assit us in getting the best price for our trade and prcie for our new Pilot. Thnaks for all of the help and we look forward to recommending friends and family who are in the market for a vechile. More