
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,990 reviews
The staff members I worked with were very friendly and helpful. They explained everything adequately and took care of all the details that go with buying a new car. helpful. They explained everything adequately and took care of all the details that go with buying a new car. More
I have a good experiance of buying an used car. The I have a good experiance of buying an used car. The Honda dealer give me much help even the car is a trade-in car. I enjoy the process and happy to I have a good experiance of buying an used car. The Honda dealer give me much help even the car is a trade-in car. I enjoy the process and happy to refer my friends to be here. More
My wife and I were at the beginning stages of looking for a car to replace our 2007 Honda Fit. We had done some homework and felt that the Honda CRV would meet our needs. We requested an online quote for a car to replace our 2007 Honda Fit. We had done some homework and felt that the Honda CRV would meet our needs. We requested an online quote for the Honda CRV through our credit union's program. In less than an hour Victor C. contacted us both via phone and through email. We were very impressed with his professionalism and the speed of reaching out to us. He suggested that we take a test drive to see if the CRV would be the car for us. In less than 3 days, we went to the showroom. Victor was very personable and professional in attending to us. He was very thorough in his explanation of every aspect of the car and the various options. Although we hadn't planned to purchase the CRV that day, we felt that we had all of the information to make a decision and traded in our Fit and purchased the CRV. The entire process was very pleasant and Victor was wonderful during the entire process. Victor even helped us set up our Phone using the cars handsfree option. We were very pleased!!! More
This was the best car dealership I've been too. Dominique, Jessica, and Johnna were incredible to work with. They were incredibly helpful, friendly, and they all went above and beyond for me. I wil Dominique, Jessica, and Johnna were incredible to work with. They were incredibly helpful, friendly, and they all went above and beyond for me. I will definately recommend this dealership and Jessica and Dominique. They treated me like a friend and not just a customer. More
This was my first experience at buying a car . Richard was so very respectful of my inexperience and very helpful in presenting my choices. I came to the dealership thinking that I would drive and choose was so very respectful of my inexperience and very helpful in presenting my choices. I came to the dealership thinking that I would drive and choose a CR-V (I have previously owned one for 11 years) but liked the Crosstour (at his suggestion) and ended up with this great car. It is a very comfortable fit and since I am a senior citizen, the safety features are fantastic... I appreciate Richard's honesty, knowledge of your products, undivided attention and kindness to me. More
Sales personnel are great to work with, very responsive. Andy Russo was my salesman. Once I had paid for the car It went downhill from there: Car was not prepped when I arrived to pick it up. Drivers side s Andy Russo was my salesman. Once I had paid for the car It went downhill from there: Car was not prepped when I arrived to pick it up. Drivers side seat back does not work properly and did not when I bought the vehicle. Service department it not able to fix the drivers side seat after three visits. I was assured at the time of the sale that it would be fixed. I will not be coming back for service or to purchase a new car as they did not honor the terms of the sale. Nor will I recommend this dealership to anyone. Thank you, Julie More
When we got there my family and I, this employee received us very well and explain with examples the differences between models(Honda Odyssey 2012,2013 and the 2014). In addition, he also took time to give u us very well and explain with examples the differences between models(Honda Odyssey 2012,2013 and the 2014). In addition, he also took time to give us different prices between cars and why there were good prices compare to others manufacturers. Thanks again John Njiomouo More
Dominique Vattuone was extremely helpful in helping us choose the right car. He was very thoughtful and detailed in helping us determine which options were important to us, as well as patient. He took t choose the right car. He was very thoughtful and detailed in helping us determine which options were important to us, as well as patient. He took time to make our children feel comfortable which helped a great deal with the process. We will recommend Dominique to friends and family on their next purchase and are very satisfied with our experience purchasing a new car at Crisswell Honda. Wayne and Ana Matthews More
Working with Suvin was a great experience. He helped us choose a model within our price range, went on test drives with us and explained how to operate the controls inside the car. He always had a direct a choose a model within our price range, went on test drives with us and explained how to operate the controls inside the car. He always had a direct answer to every question I asked about the car and financing options. Overall a great experience and we hope to go back to Suvin next time we are looking for a car purchase. More
Kevin Ferguson was a pleasure to work with and we would enthusiastically endorse him to our friends. We are very happy with the Honda Odyssey we purchased. enthusiastically endorse him to our friends. We are very happy with the Honda Odyssey we purchased. More