
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Sales personnel are great to work with, very responsive. Andy Russo was my salesman. Once I had paid for the car It went downhill from there: Car was not prepped when I arrived to pick it up. Drivers side s Andy Russo was my salesman. Once I had paid for the car It went downhill from there: Car was not prepped when I arrived to pick it up. Drivers side seat back does not work properly and did not when I bought the vehicle. Service department it not able to fix the drivers side seat after three visits. I was assured at the time of the sale that it would be fixed. I will not be coming back for service or to purchase a new car as they did not honor the terms of the sale. Nor will I recommend this dealership to anyone. Thank you, Julie More
When we got there my family and I, this employee received us very well and explain with examples the differences between models(Honda Odyssey 2012,2013 and the 2014). In addition, he also took time to give u us very well and explain with examples the differences between models(Honda Odyssey 2012,2013 and the 2014). In addition, he also took time to give us different prices between cars and why there were good prices compare to others manufacturers. Thanks again John Njiomouo More
Dominique Vattuone was extremely helpful in helping us choose the right car. He was very thoughtful and detailed in helping us determine which options were important to us, as well as patient. He took t choose the right car. He was very thoughtful and detailed in helping us determine which options were important to us, as well as patient. He took time to make our children feel comfortable which helped a great deal with the process. We will recommend Dominique to friends and family on their next purchase and are very satisfied with our experience purchasing a new car at Crisswell Honda. Wayne and Ana Matthews More
Working with Suvin was a great experience. He helped us choose a model within our price range, went on test drives with us and explained how to operate the controls inside the car. He always had a direct a choose a model within our price range, went on test drives with us and explained how to operate the controls inside the car. He always had a direct answer to every question I asked about the car and financing options. Overall a great experience and we hope to go back to Suvin next time we are looking for a car purchase. More
Kevin Ferguson was a pleasure to work with and we would enthusiastically endorse him to our friends. We are very happy with the Honda Odyssey we purchased. enthusiastically endorse him to our friends. We are very happy with the Honda Odyssey we purchased. More
We were given a great reception by the very warm and friendly staff. Andy took the time to get to know us, and steered us toward the right vehicle for both my husband and me. The price we were offered w friendly staff. Andy took the time to get to know us, and steered us toward the right vehicle for both my husband and me. The price we were offered was fair, and we were offered an honest deal. Great experience all around! More
Kevin was very helpful in helping me find my new car. He took the time to explain all details about the car and made the experience valuable. I appreciate all his efforts to get me the price I wanted in the took the time to explain all details about the car and made the experience valuable. I appreciate all his efforts to get me the price I wanted in the end. He has a great attitude and is willing to put in the time and effort to make you fall in love with your purchase. I would highly recommend him to all those who are looking for a new or used Honda. Im referring all my friends to him from now on! Thanks Kevin! More
I've been a customer of Criswell since the 1970's... I recently purchased a 2012 Honda Accord from Suvin and he is a joy to work with as he understands cars and provides the best pricing. I th 1970's... I recently purchased a 2012 Honda Accord from Suvin and he is a joy to work with as he understands cars and provides the best pricing. I then traded my 2012 for a 2013 and had another great experience... I got the car I wanted at a great price... my vehicle was clean and had only 3.3 miles! :-) now I'm a happy customer... More
Kevin Ferguson pretty much knew what I was looking for the moment he introduced himself to us at the door. Kevin's knowledge of the vehicle choices and buying options was very helpful --- and juggling ev the moment he introduced himself to us at the door. Kevin's knowledge of the vehicle choices and buying options was very helpful --- and juggling everything on a busy Saturday was very impressive. My wife and I had a great experience and we give our highest endorsement to Kevin Ferguson. We have also worked with Walter O'Rourke (sales manager) and Phil Kmiec (this is our 3rd vehicle from Criswell Honda) -- these guys are also outstanding. We also do all of our maintenance at Criswell Honda -- this group is outstanding and very efficient. More
I had an excellent experience purchasing my new CRV from Suvin Viswanathan. I take a no non-sense approach when buying a car. I knew the exact model and color I wanted and a fair OTD price I was willing to Suvin Viswanathan. I take a no non-sense approach when buying a car. I knew the exact model and color I wanted and a fair OTD price I was willing to pay. After meeting Suvin and taking a test drive, we agreed on a deal in 5 minutes. I didn't have to waste my time (and his) and haggle over the price. I was really impressed on how he got the maximum value for my trade-in which was not even drivable at the time. It really felt like Suvin was working for me and had my best interest in mind. Overall happy and satisfied customer. More