
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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We were given a great reception by the very warm and friendly staff. Andy took the time to get to know us, and steered us toward the right vehicle for both my husband and me. The price we were offered w friendly staff. Andy took the time to get to know us, and steered us toward the right vehicle for both my husband and me. The price we were offered was fair, and we were offered an honest deal. Great experience all around! More
Kevin was very helpful in helping me find my new car. He took the time to explain all details about the car and made the experience valuable. I appreciate all his efforts to get me the price I wanted in the took the time to explain all details about the car and made the experience valuable. I appreciate all his efforts to get me the price I wanted in the end. He has a great attitude and is willing to put in the time and effort to make you fall in love with your purchase. I would highly recommend him to all those who are looking for a new or used Honda. Im referring all my friends to him from now on! Thanks Kevin! More
I've been a customer of Criswell since the 1970's... I recently purchased a 2012 Honda Accord from Suvin and he is a joy to work with as he understands cars and provides the best pricing. I th 1970's... I recently purchased a 2012 Honda Accord from Suvin and he is a joy to work with as he understands cars and provides the best pricing. I then traded my 2012 for a 2013 and had another great experience... I got the car I wanted at a great price... my vehicle was clean and had only 3.3 miles! :-) now I'm a happy customer... More
Kevin Ferguson pretty much knew what I was looking for the moment he introduced himself to us at the door. Kevin's knowledge of the vehicle choices and buying options was very helpful --- and juggling ev the moment he introduced himself to us at the door. Kevin's knowledge of the vehicle choices and buying options was very helpful --- and juggling everything on a busy Saturday was very impressive. My wife and I had a great experience and we give our highest endorsement to Kevin Ferguson. We have also worked with Walter O'Rourke (sales manager) and Phil Kmiec (this is our 3rd vehicle from Criswell Honda) -- these guys are also outstanding. We also do all of our maintenance at Criswell Honda -- this group is outstanding and very efficient. More
I had an excellent experience purchasing my new CRV from Suvin Viswanathan. I take a no non-sense approach when buying a car. I knew the exact model and color I wanted and a fair OTD price I was willing to Suvin Viswanathan. I take a no non-sense approach when buying a car. I knew the exact model and color I wanted and a fair OTD price I was willing to pay. After meeting Suvin and taking a test drive, we agreed on a deal in 5 minutes. I didn't have to waste my time (and his) and haggle over the price. I was really impressed on how he got the maximum value for my trade-in which was not even drivable at the time. It really felt like Suvin was working for me and had my best interest in mind. Overall happy and satisfied customer. More
Service was good. Both sales reps did a very good job. The finance guy was also excellent. One thing you need free sodas for folks as this does take sometime and people are sitting there. The finance guy was also excellent. One thing you need free sodas for folks as this does take sometime and people are sitting there. More
Buying my new Honda Pilot from Criswell Honda in MD was a great experience! Mr Ravi Gupta in the sales department was diligent and knowledgeable and helping us decide on the model. He was very professional a great experience! Mr Ravi Gupta in the sales department was diligent and knowledgeable and helping us decide on the model. He was very professional and friendly throughout the process. We came in to the dealership with a lot of apprehension as we had not bought an automobile for a long time. The price was just so good that I decided against Toyota and Acura model on my short list. The whole experience was very pleasurable and everybody we met at the dealership was kind and very helpful. I will come to this dealership again to purchase to replace our van, hopefully soon! More
Loved working with Andy. He isn't the typical car salesman which is nice...not pushy at all! Very friendly, great customer service. We have purchased 3 cars in our family from him and will continue t salesman which is nice...not pushy at all! Very friendly, great customer service. We have purchased 3 cars in our family from him and will continue to do so in the future! More
Professionalism is held to the highest standard at Criswell Honda. We have purchased six cars from Criswell Honda and our latest purchase confirmed why we ALWAYS go to Criswell Honda for our car need Criswell Honda. We have purchased six cars from Criswell Honda and our latest purchase confirmed why we ALWAYS go to Criswell Honda for our car needs. Mr. Esteban Mesa was the most professional sales manager I have ever encountered. He welcomed us and made sure every detail of our car-buying experience exceeded our expectations. He took time away from his very busy work station to answer questions, show us different cars and their features, and even get us beverages as we made our decisions. Mr. Victor Castro has sold us all six cars and this time was as wonderful as all of the others. Smiles and hugs greeted us, followed by an easy understanding of all the financial details. He made sure we were at ease by giving us clear and thorough information as he guided us through the entire purchase process. Instead of a stressful experience, Criswell Honda, Mr. Mesa and Mr. Castro, made me feel like I was at a spa, relaxing for a few hours. The only problem...... I am ready to go back and buy another one! My husband has his eyes on that Civic LX. Thank you Mr. Criswell for your dedication to the customer that is reflected in your employees!! More
Suvin Viswanathan is definitely the dealer to work with at Criswell. My husband and I have worked with him twice and he always gets us the absolute best deal. He's honest, to the point, and will not try to at Criswell. My husband and I have worked with him twice and he always gets us the absolute best deal. He's honest, to the point, and will not try to pull one over on you the way most dealers will. If you want to get the best deal on a car, make sure you work with Suvin. More