
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Service was good. Both sales reps did a very good job. The finance guy was also excellent. One thing you need free sodas for folks as this does take sometime and people are sitting there. The finance guy was also excellent. One thing you need free sodas for folks as this does take sometime and people are sitting there. More
Buying my new Honda Pilot from Criswell Honda in MD was a great experience! Mr Ravi Gupta in the sales department was diligent and knowledgeable and helping us decide on the model. He was very professional a great experience! Mr Ravi Gupta in the sales department was diligent and knowledgeable and helping us decide on the model. He was very professional and friendly throughout the process. We came in to the dealership with a lot of apprehension as we had not bought an automobile for a long time. The price was just so good that I decided against Toyota and Acura model on my short list. The whole experience was very pleasurable and everybody we met at the dealership was kind and very helpful. I will come to this dealership again to purchase to replace our van, hopefully soon! More
Loved working with Andy. He isn't the typical car salesman which is nice...not pushy at all! Very friendly, great customer service. We have purchased 3 cars in our family from him and will continue t salesman which is nice...not pushy at all! Very friendly, great customer service. We have purchased 3 cars in our family from him and will continue to do so in the future! More
Professionalism is held to the highest standard at Criswell Honda. We have purchased six cars from Criswell Honda and our latest purchase confirmed why we ALWAYS go to Criswell Honda for our car need Criswell Honda. We have purchased six cars from Criswell Honda and our latest purchase confirmed why we ALWAYS go to Criswell Honda for our car needs. Mr. Esteban Mesa was the most professional sales manager I have ever encountered. He welcomed us and made sure every detail of our car-buying experience exceeded our expectations. He took time away from his very busy work station to answer questions, show us different cars and their features, and even get us beverages as we made our decisions. Mr. Victor Castro has sold us all six cars and this time was as wonderful as all of the others. Smiles and hugs greeted us, followed by an easy understanding of all the financial details. He made sure we were at ease by giving us clear and thorough information as he guided us through the entire purchase process. Instead of a stressful experience, Criswell Honda, Mr. Mesa and Mr. Castro, made me feel like I was at a spa, relaxing for a few hours. The only problem...... I am ready to go back and buy another one! My husband has his eyes on that Civic LX. Thank you Mr. Criswell for your dedication to the customer that is reflected in your employees!! More
Suvin Viswanathan is definitely the dealer to work with at Criswell. My husband and I have worked with him twice and he always gets us the absolute best deal. He's honest, to the point, and will not try to at Criswell. My husband and I have worked with him twice and he always gets us the absolute best deal. He's honest, to the point, and will not try to pull one over on you the way most dealers will. If you want to get the best deal on a car, make sure you work with Suvin. More
We had a great experience with Kevin Ferguson! Friendly and professional, we would absolutely recommend him. That was one of the best car buying experiences we've had. Thank you! and professional, we would absolutely recommend him. That was one of the best car buying experiences we've had. Thank you! More
Excellent experience! I was given an out-the-door price, very professional and friendly service and it all took less than 2 hours. I am impressed! very professional and friendly service and it all took less than 2 hours. I am impressed! More
I really feel valued when I need service on my Honda. Working with Stacy is a real treat -- she is sweet, honest, personable, and accommodating to my schedule. She always makes me feel like a priority, Working with Stacy is a real treat -- she is sweet, honest, personable, and accommodating to my schedule. She always makes me feel like a priority, even when it is just for an oil change. Bringing my car in for service is always a pleasant experience and it is clear to me that the employees actually like working for the dealership. More
The most pleasant buying experience ever! Dominique was amazing and I would highly recommend him to anyone looking to purchase a car. This is my second Accord from Criswell and after my experience yesterd amazing and I would highly recommend him to anyone looking to purchase a car. This is my second Accord from Criswell and after my experience yesterday, Dominique will have my business for the future Honda's I will purchase. More
Excellent buying experience here when purchasing a used Honda Odyssey. From the initial contact online via Cars.com chat, to the test drive and financing, everything was perfect. I highly recommend buyin Honda Odyssey. From the initial contact online via Cars.com chat, to the test drive and financing, everything was perfect. I highly recommend buying from this dealer and working with Jae Lim. We will definitely start our shopping here when searching for our next car. More