Criswell Honda

We had a great experience with Kevin Ferguson! Friendly and professional, we would absolutely recommend him. That was one of the best car buying experiences we've had. Thank you! and professional, we would absolutely recommend him. That was one of the best car buying experiences we've had. Thank you! More

Excellent experience! I was given an out-the-door price, very professional and friendly service and it all took less than 2 hours. I am impressed! very professional and friendly service and it all took less than 2 hours. I am impressed! More

I used an internet purchase process via Consumer Reports. Andy's responses were fast and fair - he sent me a firm price for a vehicle in stock. Another dealer did not do that, instead wanted to call me on Andy's responses were fast and fair - he sent me a firm price for a vehicle in stock. Another dealer did not do that, instead wanted to call me on the phone and basically give me the same treatment as if I had walked into a showroom cold. That, of course, is the whole thing i was trying to avoid, so kudos to Andy. The purchase experience was the best i have ever experienced, and I have bought quite a few cars new at dealerships. The price was fair, overall: the price on the new vehicle was very good, but the trade was somewhat low, so it evened out. More

My experience with Criswell Honda was exceptional. The sales representative, Suvin Viswanathan, was professional and the whole experience was relatively stress free. After visiting many dealerships in th sales representative, Suvin Viswanathan, was professional and the whole experience was relatively stress free. After visiting many dealerships in the Washington DC metro area, this one, and the personnel that I worked with, was the most pleasant, honest and thorough from all that I visited. Additionally, they were the best price. Suvin and the team there certainly made my car buying experience a good one. More

I really feel valued when I need service on my Honda. Working with Stacy is a real treat -- she is sweet, honest, personable, and accommodating to my schedule. She always makes me feel like a priority, Working with Stacy is a real treat -- she is sweet, honest, personable, and accommodating to my schedule. She always makes me feel like a priority, even when it is just for an oil change. Bringing my car in for service is always a pleasant experience and it is clear to me that the employees actually like working for the dealership. More

The most pleasant buying experience ever! Dominique was amazing and I would highly recommend him to anyone looking to purchase a car. This is my second Accord from Criswell and after my experience yesterd amazing and I would highly recommend him to anyone looking to purchase a car. This is my second Accord from Criswell and after my experience yesterday, Dominique will have my business for the future Honda's I will purchase. More

Excellent buying experience here when purchasing a used Honda Odyssey. From the initial contact online via Cars.com chat, to the test drive and financing, everything was perfect. I highly recommend buyin Honda Odyssey. From the initial contact online via Cars.com chat, to the test drive and financing, everything was perfect. I highly recommend buying from this dealer and working with Jae Lim. We will definitely start our shopping here when searching for our next car. More

I would recommend Dominique Vattuone to anyone who is thinking about purchasing a Honda. He made our experience in purchasing our 2013 Honda Pilot extremely easy and positive. He was extremely patient wi thinking about purchasing a Honda. He made our experience in purchasing our 2013 Honda Pilot extremely easy and positive. He was extremely patient with us when it came to answering all the questions that we had in reference to the vehicle. We were very impressed with the detailed knowledge in which he answered our questions. Dominique is a very respectful, enthusiastic, and honest person and I would strongly recommend him to anyone who is thinking about purchasing a Honda. More

Buying a car is always a painful experience since so many dealer use deceptive practice to sell cars . Well, I think I made right decision to do business with Criswell Honda at Germantown, MD. The sales many dealer use deceptive practice to sell cars . Well, I think I made right decision to do business with Criswell Honda at Germantown, MD. The sales consultant, Ravi Gupta, is very sincere and enthusiastic person. He provides me a very good price and never add any additional hidden charges. He help me find a perfect car. The whole process of sales and financing were just like a breeze and took less than an hour, compared to more than 4 hours when I bought my Toyota Highlander 7 years ago with another dealer. I feel so lucky to find such trustable sales person help me out and will recommend Ravi and this dealership to my friends. More

Dominique Vattuone provided the most positive car buying experience I have had to date. I have already referred a friend to him and will not hesitate to recommend him to others. I initially requested pr experience I have had to date. I have already referred a friend to him and will not hesitate to recommend him to others. I initially requested price quotes through an auto buying program and received follow up messages from Sales Associates at three local Honda Dealers, including Dominique from Criswell Honda. I wanted a ballpark idea of the price I would ultimately be paying before I went to a dealership. Of the three dealerships, one never actually provided a quote despite multiple e-mails back and forth. Criswell and the other dealership offered quotes that were quite comparable. Of the three dealers, Dominique offered the best approach via e-mail, which is why I chose to go to Criswell for the test drive. I scheduled an appointment with Dominique and when I arrived he had the exact model I wanted ready for the drive. I appreciated that he did not try to dictate the test drive route, as many salespeople do. He simply let me drive! Any questions I had about the car, he readily answered, demonstrating a strong knowledge of Honda products. From start to finish, Dominique provided a no-pressure purchase process and worked with me in a very direct and professional manner. The exact car I wanted was not in stock. Dominique identified when the car meeting my exact specifications would arrive, we finalized the deal, and I put a deposit on it to hold it upon arrival. Dominique was always quick to respond to my calls or e-mails in the meantime. When I arrived to pick up the car, Dominique had it ready for a test drive and then ensured that it was fully prepped for delivery. The paperwork process was easy and Dominique spent a significant amount of time walking me through the features - particularly the technology features - on the car. This was the most thorough new car orientation I have ever experienced! I am very pleased with the buying experience Dominique provided! More