
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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We went through the Costco Auto Program and found Criswell as a participating dealership. Dominique emailed me within 24 hours and offered his assistance. Dominique kept in touch with us prior to o Criswell as a participating dealership. Dominique emailed me within 24 hours and offered his assistance. Dominique kept in touch with us prior to our purchase offering his assistance. He was not 'pushy' like other salespeople. Once we were able to narrow down a window of purchase time, Dominique told us the hours he was working so he would be available to meet us. Once we arrived at Criswell, Dominique was professional, friendly, and forthright. He did not give us the 'typical' salesperson wheeling and dealing approach. He could tell we were a bottom line customer and made the car buying experience better. Dominique offered us beverages while he retrieved the vehicle for us to test drive. He continually communicated with us what was happening and going to happen next in the process. Jessica Baum handled the final financial aspect of the purchase. She was able to meet our needs without being overbearing as some salespeople typically are. The only negative I have about the experience was the time it took; we arrived at 10am and left around 2:30pm and would have been there longer going over the features of vehicle and maintenance but we were pressed for time at that point. We intend to purchase another Honda within the next 6 months or less and will DEFINITELY being going to Dominique. More
At some dealerships I have felt like the unwelcome guest at the party or the token girl at the boys club. Not so at Criswell Honda. Mr. Vattuone was friendly and respectful from the moment I walked through at the party or the token girl at the boys club. Not so at Criswell Honda. Mr. Vattuone was friendly and respectful from the moment I walked through the door. He gave me clear and concise information when I asked for it, and never pressured me to make a decision or to change me mind. Overall- best car shopping experience I have ever had. More
This is the fourth time i buy a new car. By far it has been my best experience purchasing a car. The staff took their time to explain the details of the purchase. For the first time I had all my questions been my best experience purchasing a car. The staff took their time to explain the details of the purchase. For the first time I had all my questions answered. More
I drove past 4 Honda dealerships to get to Criswell Honda because they quoted me the best price for the car I wanted. But it wasn't the price that sold me on the car. I purchased a 2013 Honda Odyssey from because they quoted me the best price for the car I wanted. But it wasn't the price that sold me on the car. I purchased a 2013 Honda Odyssey from Criswell Honda primarily because of the wonderful, straight-forward service provided to me by Victor Castro. He did not pull any of the standard car salesmen tricks. He was up front and honest with me and helped me get the price and car that I wanted. The only negative comment I have about the whole process is that it happened late at night and I don't feel like I got all my questions answered during the paperwork portion of the purchase. I am registering and titling my vehicle out of state and I still am not sure what paperwork was done for me and what I need to do to make sure the vehicle is titled and registered during the 30 day period. Hopefully I'll be able to get in touch with Victor Azari so I can get this straightened out. Thanks for making this purchase as painless as a $30,000 purchase can be! Best Regards, Joel Thorson More
I am extremely satisfied with my recent experience at Criswell Honda. Mr. Victor Castro patiently worked with me to find the vehicle that met all of my needs. Mr. Castro spent a significant amount of foc Criswell Honda. Mr. Victor Castro patiently worked with me to find the vehicle that met all of my needs. Mr. Castro spent a significant amount of focused time with me, and never once did I feel pressured to go in a direction or make a decision I was not comfortable with. At the end of the day, I drove away in a new vehicle as a very satisfied customer after having been treated with the highest respect and feeling that I received a very honest and fair deal. I highly recommend working with Mr. Victor Castro at Criswell Honda. More
Working with Yanet was great. My only complaint was (and it seems it's always the case when you buy a car) is the length of time it takes to get everything finished. Sean (I hope that's who I was working it seems it's always the case when you buy a car) is the length of time it takes to get everything finished. Sean (I hope that's who I was working with, I went by his picture) was the best finance guy I've ever worked with. Very friendly and VERY organized. That helped that part of the process go very quickly. More
Andy Russo was hands down the best person I have ever worked with in purchasing a vehicle. He did evrything he promised very well and very fast. These two principles will make him very successful. He worked with in purchasing a vehicle. He did evrything he promised very well and very fast. These two principles will make him very successful. He was thorough and knowledgeable. We did not ask any question that he could not answer. Great price, great salesman and great overall experience. I will recommend Criswell and more specifically Andy to all my friends and relatives. You should be proud to have Andy on your team. He makes Criswell better. Thanks Andy!!! Regards, Dave and Caryn Wooster. More
Andy Russo made my first car buying experience as comfortable as possible. He was not pushy at all and was a pleasure to work with. I did not feel pressured to make a decision at any point. I am i comfortable as possible. He was not pushy at all and was a pleasure to work with. I did not feel pressured to make a decision at any point. I am in love with my new car and will definitely refer Andy to all my friends and family! More
Visited the dealership on Memorial day weekend when they were extremely busy. Even as busy as they were, I was helped after a very short wait time. The sales reps knew their product and were extremely frien were extremely busy. Even as busy as they were, I was helped after a very short wait time. The sales reps knew their product and were extremely friendly and patient during the car buying process. Everything from the test drive through the financing was very professional, quick, and smooth. I would return for my next car down the road... :) More
I purchased my 2013 Honda Accord from Dominique Vattuone at Criswell Honda. I highliy recommend the dealership to all and recommend to buy from Dominique. Dominique made my car buying experience great. I at Criswell Honda. I highliy recommend the dealership to all and recommend to buy from Dominique. Dominique made my car buying experience great. I was treated with high respect and professionalism. He explained me everything about the buying process explained me all of the features of the new car before going on a test drive. He took time to show me around the the facility and explained me the services offered my Criswell Honda. I was very impressed with hassle free environment. I will continue to buy from Criswell Honda. Thank you Criswell Honda & Dominique for a great experience! More