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Criswell Honda

Germantown, MD

4.8
2,995 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,995 reviews

May 31, 2013

We went through the Costco Auto Program and found Criswell as a participating dealership. Dominique emailed me within 24 hours and offered his assistance. Dominique kept in touch with us prior to o More

by Onley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 31, 2013

At some dealerships I have felt like the unwelcome guest at the party or the token girl at the boys club. Not so at Criswell Honda. Mr. Vattuone was friendly and respectful from the moment I walked through More

by lettergirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 30, 2013

This is the fourth time i buy a new car. By far it has been my best experience purchasing a car. The staff took their time to explain the details of the purchase. For the first time I had all my questions More

by enriqueurzua165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Esteban Mesa, Jessica Baum
May 30, 2013

I drove past 4 Honda dealerships to get to Criswell Honda because they quoted me the best price for the car I wanted. But it wasn't the price that sold me on the car. I purchased a 2013 Honda Odyssey from More

by JoelThorson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Victor Azari
May 29, 2013

I am extremely satisfied with my recent experience at Criswell Honda. Mr. Victor Castro patiently worked with me to find the vehicle that met all of my needs. Mr. Castro spent a significant amount of foc More

by kkoeritzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro
May 29, 2013

Working with Yanet was great. My only complaint was (and it seems it's always the case when you buy a car) is the length of time it takes to get everything finished. Sean (I hope that's who I was working More

by rjhinz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yanet Lopez
May 29, 2013

Andy Russo was hands down the best person I have ever worked with in purchasing a vehicle. He did evrything he promised very well and very fast. These two principles will make him very successful. He More

by DaveWooster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Russo, Victor Azari
May 29, 2013

Andy Russo made my first car buying experience as comfortable as possible. He was not pushy at all and was a pleasure to work with. I did not feel pressured to make a decision at any point. I am i More

by Kkemp21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Russo
May 28, 2013

Visited the dealership on Memorial day weekend when they were extremely busy. Even as busy as they were, I was helped after a very short wait time. The sales reps knew their product and were extremely frien More

by rotellap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Andy Russo, Victor Azari
May 23, 2013

I purchased my 2013 Honda Accord from Dominique Vattuone at Criswell Honda. I highliy recommend the dealership to all and recommend to buy from Dominique. Dominique made my car buying experience great. I More

by wsnm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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