
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I've bought a lot of cars from various Honda dealers over the past 15 years, and my purchase of an Odyssey was one of the best. Suvin was very pleasant to work with. He went out of his way to make my 4 over the past 15 years, and my purchase of an Odyssey was one of the best. Suvin was very pleasant to work with. He went out of his way to make my 4 year old daughter entertained during the buying process. Victor in finance was also very helpful. More
Great service, salesman was very knowledgeable and friendly. Was very accommodating in allowing test drives and answered any questions we had. Great price too and great value for our trade-in. friendly. Was very accommodating in allowing test drives and answered any questions we had. Great price too and great value for our trade-in. More
First of all, I heard about Criswell Honda through a friend, who recently purchased his car from them. He was impressed with the dealership and recommended them to me. I had a great experience there w friend, who recently purchased his car from them. He was impressed with the dealership and recommended them to me. I had a great experience there when purchasing my Honda Civic. I think it's due to how they all worked as a team, and especially the salesman who helped me, Dominique Vattuone, who promoted this teamwork among the staff. I see how the friendliness and great customer service reflected this. I highly recommend the dealership and Dominique Vattuone - he was very patient and worked with all my concerns. I did not feel pressured into buying a car, and quite frankly wasn't expecting to buy one on my first visit, but it happened very smoothly. I was also looking at the Nissans, and Dominique was more than accommodating to take me over to the Nissan dealership so I can test drive the cars. Because he was friendly and patient, I was able to test drive different models of Nissans and Hondas during my first visit, which helped me to make a better decision on the spot. More
Everything went wonderfully! I came in completely unsure of what I wanted. Suvin answered my questions, explained any and everything, and helped me understand all of the possibilities. I test drove several of what I wanted. Suvin answered my questions, explained any and everything, and helped me understand all of the possibilities. I test drove several cars based on his recommendations. He was honest and tried to find what fit me the best. I left the dealership to figure out what I wanted and to figure out if I would be trading in my car. In the meantime, he called to follow up regarding the colors and features I requested. I came back to the dealership that evening; and because of curiosity, I test drove a new 2012 Crosstour model that was in the showroom. After they kindly moved almost all the cars in the showroom, I ended up purchasing the newest model of the Crosstour, fully-loaded. Suvin really made the experience; and I look forward to working with him in the future! I've already told three people looking for new cars! Thanks Suvin! More
I was very impressed with the professionalism and friendliness that Mr. Vattuone greeted us from the moment we stepped into the dealership. It is quite obvious that he has been doing this for a long friendliness that Mr. Vattuone greeted us from the moment we stepped into the dealership. It is quite obvious that he has been doing this for a long time and he takes his job seriously and aims to please the customer---I am happy to see that attitude and vision still exists in the car buying business. I truly feel like I can call him for any issue related to my new car and he is willing to help! One thing that impressed me when we bought the car from him was that he was always running...he wanted to get everything doen in a timely manner for us so we didn't have to wait. He is a model salesman and others should strive to be just like him! Thank you for a wonderful car buying experience! We love our car! More
This is the first time that I bought a new car with Criswell, and luckily I met with Victor Castro. The whole car buying experience is very simple and pleasant. Victor treats his customers with integri Criswell, and luckily I met with Victor Castro. The whole car buying experience is very simple and pleasant. Victor treats his customers with integrity, honesty and more importantly with a good heart. The post-sale customer service is superb with Victor as well. I would recommend him to anyone who want to buy a Honda. More
Victor was able to beat a competitor's price, and when I went to the dealership to purchase the car, he was able to give me a good deal on my trade-in. He patiently answered my questions, and before when I went to the dealership to purchase the car, he was able to give me a good deal on my trade-in. He patiently answered my questions, and before I left the dealership, he helped sync my cell to the car's Bluetooth. Sean was thorough and patient (even though he had to restart the paperwork several times). Overall, I am happy with the process. More
I was recently shopping for a car to replace my 11 year old Subaru, that had been totaled in an accident. After researching new cars on the internet, I decided to shop for a Honda Accord. My insurance co old Subaru, that had been totaled in an accident. After researching new cars on the internet, I decided to shop for a Honda Accord. My insurance company, USAA, recommended 3 nearby dealerships. Criswell Honda was the furthest away (30+ miles), but one of their Sales Consultants, Suvin, was the first person to contact me. We set up an appointment for the next day for a test drive. As soon as I pulled up to the showroom, Suvin was there to greet me. I was immediately impressed with his friendly, unassuming demeanor. While we discussed the features I desired in a new car, he was very knowledgeable and answered all my questions. I never felt pressured by Suvin to make a quick decision. After choosing to buy an Accord, he did his best to accommodate all my requests. He then introduced me to Sean, the Finance Specialist, who was extremely patient with my indecisiveness as we finalized the purchase. I don't know who was more relieved when that process was finished! As soon as I was ready, Suvin presented me with my beautiful new Honda Accord. He attached the license tags and then proceeded to program my radio, set up my cell phone with the Bluetooth feature, and showed me how to work the lights, wipers, etc, so that I could safely drive home. Everyone at Criswell Honda was very friendly and helpful. I especially commend Suvin on his professionalism and will certainly recommend him to my family and friends when there are ready to purchase a new car! More
Suvin was fantastic! I walked into the dealership as they were closing one evening and Suvin stayed late to discuss the car I was looking for and also let me test drive. Although I didn't buy that nigh they were closing one evening and Suvin stayed late to discuss the car I was looking for and also let me test drive. Although I didn't buy that night, Suvin was available by phone to answer all my questions. Suvin worked very hard to get me a good price for my trade and also worked the deal on my new purchase with one of the managers, Esteban. The whole process was great; no pressure at all. I received a good value for my trade, wonderful service, and a great deal on my new purchase. I highly recommend working with Suvin. You wont be disappointed. More
Thank you very much for high professionals, helping as to choose the car, answered to all our questions. I will recommend to all my friends You are the best!!! choose the car, answered to all our questions. I will recommend to all my friends You are the best!!! More