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Criswell Honda

Germantown, MD

4.8
3,057 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 3,057 reviews

April 03, 2026

Sean was very helpful and knowledgeable, and gave us space to make the best decision. He and Arbi were dedicated to ensuring we were satisfied with the price and of course the beautiful car. More

by Kellie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arbi Ghazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor (finance)
Apr 03, 2026 -

Criswell Honda responded

Kellie, we're delighted to hear that Sean and Arbi made your experience a positive one at Criswell Honda. Enjoy your beautiful new car!

April 02, 2026

John was very knowledgeable and pleasant to work with. I especially liked the fact that he wasn’t pushy, which would have made me go elsewhere. If you want a salesman that will listen to what you are look More

by tac4u2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2026 -

Criswell Honda responded

We’re glad to hear you found the right vehicle with the help of John and the Criswell Honda team. Thank you for your business, and enjoy your new ride!

March 27, 2026

Tony is great walking us through the purchase of the Honda Passport. He is highly knowledgeable. More

by emilioespiritu11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Criswell Honda responded

Thanks for the great review! We're happy to hear Tony provided excellent service and walked you through the purchase of your Honda Passport at Criswell Honda.

March 21, 2026

Leslie and Bryan were great! Excellent service topped off with great information. Definitely will recommend. More

by Jose Acosta-Sepulveda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
Mar 23, 2026 -

Criswell Honda responded

Jose, your recommendation means the world to us! We’ll be sure to pass along your praise to Leslie and Bryan. - The Criswell Honda Team

March 18, 2026

I had a fantastic experience working with Alejandro during my recent car purchase. He was incredibly personable and friendly throughout the entire process, which made what can often be a stressful expe More

by Ambi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Criswell Honda responded

Hi Ambi, thank you for sharing your recent experience with Alejandro and our team! We're so pleased to hear how smoothly everything went. We appreciate your feedback and congratulations on your new car from all of us at Criswell Honda!

March 05, 2026

I’ve been purchasing my vehicles from Criswell Auto for over 15 years, and they have never let me down. Every member of their team consistently goes above and beyond to meet my needs and secure the best po More

by Go.go.krissy65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamza Alhaeri
Mar 05, 2026 -

Criswell Honda responded

Thank you for being a loyal customer of Criswell Honda for over 15 years and for sharing your positive feedback! We're excited to hear that you're so satisfied with Dominique and our team. We truly appreciate your business and look forward to serving you again!

February 18, 2026

Excellent service! Tha sale associate and accountant support very well on my buying process.Thanks More

by Birhanu
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tesfa Deribew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Criswell Honda responded

Thank you for the excellent feedback, Birhanu! We're glad to hear our sales associate and accountant provided great support during your buying process at Criswell Honda.

February 17, 2026

Uche and his team were very pleasant and helpful. I usually have a hard time making big purchasing decisions, but he made it easy and was able to answer my questions. More

by Kbarber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uche Umunna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor (cannot remember his last name) finance, 5 star
Feb 17, 2026 -

Criswell Honda responded

We're grateful to hear that Uche and his team made your experience smooth and informed. Thank you for choosing Criswell Honda and for your positive feedback. Safe travels! - Sue Folsom - Manager - 240.364.7183

February 13, 2026

The work on our car was done quickly and professionally. Our representative kept us informed and promptly answered all of our questions. More

by John.lee.sze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena
Feb 13, 2026 -

Criswell Honda responded

Hi John, thank you for choosing Criswell Honda and for sharing your experience with our team! We look forward to assisting you in the future!

February 13, 2026

We came in the test drive a crv we saw online. Afterwards, we sat down to negotiate a deal. At the end, I offered about $1k below asking, they declined and left. Uche (sales) contacted me followin More

by dmdcpa
Recommend Dealer
No
Employees Worked With
Edwin Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Uche Umunna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Criswell Honda responded

We apologize if your sales negotiation process caused any frustration, and we will share your comments with our team to ensure they are providing friendly and straightforward service during all interactions. If you would like to discuss this situation or anything else further, please don't hesitate to reach out. Thank you, Sue Folsom - Manager - 240.364.7183