Criswell Honda

Edwin Hernandez was the second person I worked with at Criswell Honda when selling my leased 2024 Honda CRV, and he made the entire process feel effortless. He had already been briefed on my situation bef Criswell Honda when selling my leased 2024 Honda CRV, and he made the entire process feel effortless. He had already been briefed on my situation before I arrived, which immediately signaled that this was a team that communicates well and truly cares about the customer experience. Edwin was professional, personable, and remarkably clear in his communication. He walked me through each step with patience and transparency, making sure I understood exactly what was happening and what to expect next. There were no surprises — just straightforward, honest guidance from start to finish. If you want someone who will give you accurate information, keep you informed throughout the process, and treat you with genuine respect, Edwin is the person to ask for. I left feeling confident and well taken care of, and that’s a direct reflection of his professionalism. More

I was in a very difficult situation — I had a leased 2024 Honda CRV and suddenly needed to sell it due to an unexpected job loss and an international move out of Maryland. I didn't know where to start, so I Honda CRV and suddenly needed to sell it due to an unexpected job loss and an international move out of Maryland. I didn't know where to start, so I called Criswell Honda and was connected with Dominique Vattuone. From the very first conversation, Dominique was exceptional. He listened carefully, showed genuine empathy, and immediately reassured me that they would find a way to help. What truly impressed me was that before I even walked through the door the next day, he had already coordinated with his colleagues to ensure the process would be smooth and efficient for me. That level of proactiveness and professionalism is rare. Dominique didn't just handle a transaction — he made me feel like a person whose situation genuinely mattered. If you're looking for someone who will go out of their way to make a stressful process feel manageable, Dominique is your person. I cannot recommend him enough. More

I had a wonderful experience at this dealership! I brought my car in for a recall, oil change, and repair, and the team did an excellent job. Everything was handled professionally and efficiently. I I brought my car in for a recall, oil change, and repair, and the team did an excellent job. Everything was handled professionally and efficiently. I also really appreciated the complimentary shuttle service, which made the whole experience even more convenient. I’m very happy with the service and would definitely recommend them! More

Cindy is extremely professional and helpful. She answered all my questions and helped me to feel at ease in the car buying process, which can be very overwhelming. it’s nice to work with someone She answered all my questions and helped me to feel at ease in the car buying process, which can be very overwhelming. it’s nice to work with someone who is so kind and welcoming. More

My first interaction with Ms. Cindy was a few weeks back and i regret not exchanging numbers sooner. Her outstanding customer service is why i will be returning to this dealership. Cindy was a few weeks back and i regret not exchanging numbers sooner. Her outstanding customer service is why i will be returning to this dealership. I spent 2 different occasions with service department and Ms.Cindy provided support and honest advice. I will no doubtably be going to Ms.Cindy as my go-to sales rep. Her personality is one of a kind and is genuinely a a good person at heart. I will be referring all my friends and family to her. She is dedicated, trustworthy, honest, and will truly stand by her customers. She deserves a bonus for the extra mile she goes for her customers More

I love my new Honda civic sport I am so excited and had an amazing experience an amazing experience More

My husband and I purchased our Honda CR-V on July 16, 2026 and our salesperson was Cindy H. She was awesome from the first minute we walked in the door of Criswell Honda. Her personality was delightful, 2026 and our salesperson was Cindy H. She was awesome from the first minute we walked in the door of Criswell Honda. Her personality was delightful, effervescent and engaging. She deserves a raise and who ever hired her deserves one as well. She was able to provide us with the information we needed to determine the best car for us at this time. I have the utmost confidence that we purchased the best car for our needs. Our test drive was better than I expected and her knowledge of this car was very helpful. She is a very supportive and kind person. More

I bought a second hand car from Uche on the 17 August 2026. He was exceptional and really let me get a good drive with the car. He was friendly, patient and understanding and the entire purchase process 2026. He was exceptional and really let me get a good drive with the car. He was friendly, patient and understanding and the entire purchase process went very smoothly. More

Nelson was great! Very professional and the store manager was exceptional. Dustin made the process super easy. Thank you! They actually care about you and why you are Very professional and the store manager was exceptional. Dustin made the process super easy. Thank you! They actually care about you and why you are there. More

My daughter purchased her car here last week. I was thoroughly impressed. Our salesperson Tas did a great job. He explained he was new and quickly passed us off to his boss. We were introduced to I was thoroughly impressed. Our salesperson Tas did a great job. He explained he was new and quickly passed us off to his boss. We were introduced to Dustin Smith who I must say, was a great spark of energy. He helped us get the car she wanted and a great price. If you are looking for a new Honda come see this man. Dustin did not disappoint. Great store and a great environment. Keep up the good work gentlemen. More