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Criswell Honda

Germantown, MD

4.8
2,922 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,922 reviews

April 06, 2024

Clean, prompt, responsive, no pressure operations. Dominique Vattuone was an excellent sales and even service person. He is honest and thorough and it’s the second car we’ve bought through him. Highly More

by Cdw6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Joya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Criswell Honda responded

It's rewarding to know Dominique and Criswell have earned your repeat business. Thanks again for allowing us to help with your recent car buying event. We look forward to the next opportunity to work with you!

April 05, 2024

First time buying a car, Dominique made the process very simple and quick. He is also great to work with treating us like were his own family, definitely recommend. More

by steven shiblie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Criswell Honda responded

Dominique is a customer favorite when it comes to the overall car purchasing process! We value the opportunity to be a part of your first car buying experience and hope you'll keep us in mind for any future automotive needs.

April 04, 2024

Dominique is great! ! He is so personable & makes the stress of buying/finding a new car less stressful. He made the entire process smooth from beginning to end & I left More

by algc212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Criswell Honda responded

Thanks so much for sharing this positive feedback! It's great to know you had a wonderful car buying experience while working with Dominique. We hope you enjoy your new vehicle and look forward to the next opportunity to work with you.

April 04, 2024

This was my 1st time purchasing a brand new vehicle & the whole team at Criswell made the whole experience feel very easy and pleasant. Andrew was amazing. Took his time explaining the car features and was v More

by jrdmoore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Rivera
Apr 09, 2024 -

Criswell Honda responded

Our team is here to help, and it's wonderful to know you were satisfied with the outstanding customer service you received at Criswell. We value your business and appreciate your recommendations.

April 03, 2024

I had such an great experience at this dealership. I was amazed at the communication and camaraderie that was displayed. The staff went above and beyond to make sure I found the right car that fits my More

by Nas Khan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brown
Apr 03, 2024 -

Criswell Honda responded

It's wonderful to know our team really came together to provide an exceptional car buying event! We appreciate this great review and look forward to seeing you soon!

April 02, 2024

I was pleased with this dealership. The largest showroom I have ever seen has the nicest parts department and plenty of seating in the waiting area for customers. I can't wait to deal More

by gf.qb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damir Sabolcec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Criswell Honda responded

Whether it's sales or service, our team is ready to help with all of your automotive needs! We look forward to providing the routine maintenance your vehicle needs to stay in great running condition.

April 02, 2024

Awesome service! Feel at home right away. Natasha was not pushing. She was patient and yet explain in details about the pilot. Natasha provides personal touch to this More

by gracedivine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damir Sabolcec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Criswell Honda responded

It's exciting to see you had such a positive car buying experience while working with Natasha. We value your business and truly appreciate your recommendations. Don't hesitate to reach out if you have any other questions about the features on your new Honda.

April 01, 2024

Simple transaction thanks to salesman. Was able to find the write fit for me. He stayed past closing time to help me. I am thankful I was able to get a vehicle right away. Thanks Micheal a More

by smariafuentes10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Criswell Honda responded

It's wonderful to know you enjoyed an easy and efficient car buying event at Criswell. Our friendly and knowledgeable staff are always happy to help, and we welcome you to reach out if we can help with any future automotive needs.

March 30, 2024

My Honda CRV was makibng a weird sound when I speeded up. I brought my car the Criswell Honda Dealer in Germantown; which included $99 for diagnosis. I was t given the diagnoses and I paid the aforementioned More

by marcela_mdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carina Arriola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Criswell Honda responded

Thankyou for taking the time to share this feedback. We're sorry to see you are experiencing these issues with your vehicle and have shared your comments with our service team for review. We welcome you to reach out to our service manager if you would like to discuss the details of this visit and hope you'll give us another chance to provide a more positive experience.

March 29, 2024

John, our salesperson, was new to the job. However, he was attentive to detail and provided regular communication via text messages. I appreciated all the back and forth to understand what w More

by tjcosta1230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Criswell Honda responded

Thank you for choosing Criswell! We value your business and truly appreciate you taking the time to share this positive feedback with us.