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Criswell Honda
Germantown, MD
2,991 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,991 reviews
January 19, 2022
I looked everywhere for a Honda HR-V and was not sure about trading my 6mknrh old KIA forte, after speaking with Russell Rose and being reassured by Andre Turner that now is the time. I will be back to m about trading my 6mknrh old KIA forte, after speaking with Russell Rose and being reassured by Andre Turner that now is the time. I will be back to make this happen! They were great but I want a certain HR-V so as soon as it is available I will buy that car for myself! More
by soaprilcollins
January 17, 2022
He Helped me through the entire process...Very He Helped me through the entire process... Very professional... I will recommend to all of my friends and family He Helped me through the entire process... Very professional... I will recommend to all of my friends and family More
by Deepcsky
January 17, 2022
Duane Townsend was very professional and knowledgeable. He made the process of trading and buying a new car as easy and effortless as possible. All of the staff who assisted were very personable, which I g He made the process of trading and buying a new car as easy and effortless as possible. All of the staff who assisted were very personable, which I greatly appreciate. More
by adrienne.burris
Employees Worked With
Kevin Ferguson, Duane Townsend
December 27, 2021
Dominique is a great sales person, very understanding and gave us a great deal and an outstanding service. gave us a great deal and an outstanding service. More
by salonceci
Employees Worked With
December 26, 2021
This dealership helped me find the exact vehicle I was looking for and was great! looking for and was great! More
by jakerdav
Employees Worked With
December 25, 2021
Excellent service, especially from Dominique! I bought a new car from them, and while there were some slight complications in the days following, Dominique did an excellent job sorting out any issues I had new car from them, and while there were some slight complications in the days following, Dominique did an excellent job sorting out any issues I had efficiently. You can immediately tell he cares about what's best for the customer. More
by David Timonera
Employees Worked With
December 25, 2021
Excellent Service, Outstanding Customer Service Very Efficient Representative. Kind and Very Reliable, Trust Worthy, Understanding Efficient Representative. Kind and Very Reliable, Trust Worthy, Understanding More
by jbf328
December 18, 2021
Dominique went above and beyond my expectations, on the whole buying experience. Not just for me but for my whole family. whole buying experience. Not just for me but for my whole family. More
by 05league_fiddles
Employees Worked With
