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Criswell Honda

Germantown, MD

4.8
3,024 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 3,024 reviews

April 02, 2021

I usually equate purchasing a car to slamming my fingers in a car door! I find the whole experience worse than buying a house and could never understand why it took longer to complete the paperwork than cl More

by phil.fogle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ferguson
Apr 08, 2021 -

Criswell Honda responded

It's exciting to see that our staff was able to make your most recent vehicle purchase a little more bearable. We truly value your business and hope you'll give us a call or stop by if we can help with any of your other automotive needs.

March 31, 2021

While not every deal can be perfect Criswell stepped up to make mine a good deal in the end and I'm happy 5stars Deal More

by rollingthun06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashanti Shackleford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Nguyen & Ashanti Shackleford, Steve Maroney
Apr 08, 2021 -

Criswell Honda responded

Thanks so much for the 5-star rating! We're happy to see that we could really help you out.

March 30, 2021

Had A good experience, initially had issues with the car I wanted, but they fixed it right away, and I ended up buying the car. More

by Aikoman73
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Criswell Honda responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 30, 2021

Sean made the whole buying process so easy and pleasant. He is a true sales professional and we would recommend him to anyone we know looking for a car. More

by berkecrew
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Criswell Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Criswell Honda. We hope to be of service to you again in the future!

March 30, 2021

I purchased a 2018 Honda Civic with the help of Mr.Sean and he guided me through the best option for my situation. Very good price! I am very excited and satisfied. He will definitely help you get a car th More

by Judithraquelanaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2021 -

Criswell Honda responded

Customer satisfaction is important to us, and it's rewarding to see that you were pleased with your interactions with the staff at Criswell. We hope you enjoy your new Honda!

March 30, 2021

Good selection , knowledgeable staff and very friendly especially my sales person Pei Pei Tsai. If you are looking to buy a Honda elsewhere you may want to reach out to her and give her a shot. She worked More

by Chad
Recommend Dealer
Yes
Employees Worked With
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pei Pei Tsai
Mar 30, 2021 -

Criswell Honda responded

Thanks for choosing to work with Pei Pei and Criswell for your new Honda! We truly value your business and are excited to see that you enjoyed your purchasing process from start to finish.

March 29, 2021

I was very pleased with Mr. Nazemian's professionalism. I purchased a certified pre-owned CRV and I felt like he tried to get me the best price. He was really easy to work with and I would be glad to do busi More

by Yvette Tabron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Criswell Honda responded

It's our pleasure to help, and it's wonderful to hear that you were completely satisfied with your car buying experience at Criswell Honda! We look forward to seeing you soon!

March 27, 2021

This dealership helped my family get the right car at the right price. Thank you for the great service and attention to detail. I’ll definitely use again. More

by calvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
Mar 29, 2021 -

Criswell Honda responded

We're so happy we could help! Our team works hard to ensure each customer has a personalized car buying event, and it's wonderful to see you enjoyed your experience at Criswell Honda.

March 24, 2021

Solomon is so easy to work with! He brings so much enthusiasm to a task that I actually dread (buying a car). He made the decision to trade in my lease super-easy. Will look forward to seeing him ag More

by Sharon B
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson, Solomon Sewell
Mar 29, 2021 -

Criswell Honda responded

It's rewarding to hear that you had a stress-free car buying experience at Criswell Honda! We appreciate the opportunity to work with you and look forward to your next visit with us.

March 23, 2021

This will be my second car from Mr. Nazemian. My first car was brand new and he was working in used car section. He was very helpful and of course he got me a great deal, same goes for our second car for More

by Avi
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Criswell Honda responded

It's fantastic to hear that Sean has continually provided outstanding customer service! We value your business and personal recommendations. We look forward to seeing you soon!

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