
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I bought a oddessy 2021 on December 14, was a great experience dealing with Pei Pei, Kevin and Criswell crew no hassle no games they are very professional straight to the point I would definitely recom experience dealing with Pei Pei, Kevin and Criswell crew no hassle no games they are very professional straight to the point I would definitely recommend them to a friend. More
They were helpful and friendly. They were very informative, and knowledgable. The sales agent made sure i understood what i needed to and guided me through the process. informative, and knowledgable. The sales agent made sure i understood what i needed to and guided me through the process. More
Got me in and out of the dealer because already knew what I wanted. No frills no extra stuff. Hopefully this will stay true until I get my plates from them too. I wanted. No frills no extra stuff. Hopefully this will stay true until I get my plates from them too. More
Great experience! Pei Pei and Didjak are the best salesmen I met. They were very helpful and pleasant to work with. Both of them are very knowledgeable and answered all my questions. salesmen I met. They were very helpful and pleasant to work with. Both of them are very knowledgeable and answered all my questions. More
Nice experience with Sean who did his best to answer my questions. But for the rest, very poor quality service. The finance guy was rude and not knowledgeable of my case. I bought the car a couple of days questions. But for the rest, very poor quality service. The finance guy was rude and not knowledgeable of my case. I bought the car a couple of days ago and I still have several pending questions regarding the documentation they said they were going to mail me. Overall this has not been a pleasant experience as I feel they just were just after my money. Once they have it they shut their doors and you are not welcome anymore. They still owe me the vehicle papers but all I can hear from them is to go home and wait. This is very frustrating. The customer service is poor and I don't think I would advise anyone to deal with them. More
Helped me a lot with my new car purchase and was very kind and I definitely recommend Honda dealer with best selling experience and also castor kind and I definitely recommend Honda dealer with best selling experience and also castor More
Sean was very helpful. I've brought a few cars from different dealership and I would have to say this was the best by far. Thanks again for all your help! different dealership and I would have to say this was the best by far. Thanks again for all your help! More
Good experience. The vehicle was ready to test drive. The people were nice. I was upset with the finance department for delaying the closing. But they quickly resolved it. people were nice. I was upset with the finance department for delaying the closing. But they quickly resolved it. More
I was recently at the germantown Criswell Honda location Looking to purchase my first car. the older gentleman I first spoke with made my experience very Uncomfortable as if I didn’t have enough money to p Looking to purchase my first car. the older gentleman I first spoke with made my experience very Uncomfortable as if I didn’t have enough money to purchase the car I really wanted. I later spoke to Mr. Turgeman From used car. He showed me a 2019 Honda civic sport I plan to purchase he was polite and made me feel valued as a customer. Without the help of Mr. Turgeman I would be spending my money elsewhere. More
Sean was very helpful and trustworthy to work with. Very professional and He didn't pressure me into purchasing the car. Also he delivered the car to my home in a timely manner. professional and He didn't pressure me into purchasing the car. Also he delivered the car to my home in a timely manner. More