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Criswell Maserati - Alfa Romeo
Germantown, MD
637 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 637 reviews
July 15, 2020
The car buying experience ever! From the salesman Karifa Mara to Finance Krystie Zhang it was an easy transaction. In at 1:30 done by 1:50. I'm a Criswell customer for life. From the salesman Karifa Mara to Finance Krystie Zhang it was an easy transaction. In at 1:30 done by 1:50. I'm a Criswell customer for life. More
by mike1961
July 05, 2020
This was the easiest process of buying a car that I have ever experienced. No pressure from the sales person and the financing was so simple. Great experience overall. ever experienced. No pressure from the sales person and the financing was so simple. Great experience overall. More
by Mikey
July 04, 2020
Very easy to deal with. Karifa is the best, He knew what I was looking for and made it happen. I would recommend him to everyone. I was looking for and made it happen. I would recommend him to everyone. More
by Paper4jeff
July 03, 2020
Friendly, informative, easy to get in touch with and made the process of purchasing the car and setting up transport of the car to another state easy and smooth. the process of purchasing the car and setting up transport of the car to another state easy and smooth. More
by Patrizia
June 30, 2020
Dream Car James Tan was extremely helpful and even came in to meet with us on his day off. He went above and beyond to make sure that we were comfortable with James Tan was extremely helpful and even came in to meet with us on his day off. He went above and beyond to make sure that we were comfortable with the price of the car and our trade-in. He wore a mask and we did as well, which gave us an added level of safety and confidence. Thank you, James! Krystie Zhang was a delight and made the process seamless. Great team!!! More
by Douglas
June 29, 2020
Easy to do business I worked with Mr. Karifa Mara, he was very nice and showed me how to use the CarPlay function which was new to me and went over the car in detail. Thi I worked with Mr. Karifa Mara, he was very nice and showed me how to use the CarPlay function which was new to me and went over the car in detail. This was my first experience with Alfa Romeo. Krystie Zhang with finance made it super easy for us to do business. Very knowledgeable and nice. Everything was ready for me when I went to pick up the car. I would def buy another vehicle from this dealership. More
by AC
June 22, 2020
James was a spectacular help in getting me into a new Stelvio, and walking me through all of the nuances and functions across the Alfa Romeo model line. Can't rate his professionalism and expertise high Stelvio, and walking me through all of the nuances and functions across the Alfa Romeo model line. Can't rate his professionalism and expertise high enough and I will definitely be returning. More
by Caleb
June 20, 2020
Mr.Tan helped to make our purchasing experience seamless. Very accommodating and worked to ensure all went well. My best car buying experience to date! Very accommodating and worked to ensure all went well. My best car buying experience to date! More
by Slwhitakers
June 15, 2020
It was wonderful working with Alberto! A true gentleman, as a young lady I was absolutely comfortable and respected. Great follow-up to ensure my satisfaction! as a young lady I was absolutely comfortable and respected. Great follow-up to ensure my satisfaction! More
by Nicolecara11
June 03, 2020
A really good experience overall. Very knowledgeable and A really good experience overall. Very knowledgeable and helpful. Once they saw my level of interest my sales rep James Tan seemed to go out of his w A really good experience overall. Very knowledgeable and helpful. Once they saw my level of interest my sales rep James Tan seemed to go out of his way to make certain that the car was available for me knowing that it was drawing a good amount of interest from the public. I appreciated his patience and willingness to meet my needs. I would definitely recommend Criswell Maserati for those looking to purchase a new vehicle. More
by Sean Bennett
