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Criswell Maserati - Alfa Romeo

Germantown, MD

4.7
554 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 554 reviews

November 01, 2016

Funtastic Carbuying Karifa was one of the best car sales professionals I ever met. He was fun to talk to, knew about the car all the details. He introduced the car with r More

by Moncsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Nov 01, 2016 -

Criswell Maserati - Alfa Romeo responded

Monsca, FUNtastic review:) We appreciate that you have your trust in us to recommend us as well. More Maseratis on the road mean more FUNtastic new customers!! Best regards, The Criswell Maserati Alfa Romeo Team

October 25, 2016

Best Car Buying Experience, Ever Chuck Lewis made this process and easy one. Knowledgeable, courteous and more than friendly Chuck was a professional that knows his business. I woul More

by bwade06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Oct 29, 2016 -

Criswell Maserati - Alfa Romeo responded

bwade06, We thank you for your 5 star review of Chuck and the dealership. We try to make the buying process as enjoyable as it should be and are glad we made that impression on you. Best regards, The Criswell Maserati Alfa Romeo Team

October 24, 2016

A quick and great experience of my purchase Rob and Chuck are the man in town if you look for specific luxury car like Maserati. It was a great experience ever and professional More

by KW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Lewis
Oct 29, 2016 -

Criswell Maserati - Alfa Romeo responded

KW, From all of us here including Rob and Chuck we thank you for your review. Best regards, The Criswell Maserati Alfa Romeo Team

October 23, 2016

Outstanding service After 10 minutes with Chuck Lewis we felt like we had known him for years. I bought a Grantourismo for my wife and the service was outstanding. Chuc More

by Momarati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Lewis
Oct 29, 2016 -

Criswell Maserati - Alfa Romeo responded

Momarati, Isn't this what to expect when buying this level of vehicle? We do!! Thank you for the enthusiastic review. Since it has been a while since you bought the car, we hope you are getting the same enjoyment out of the exhaust notes as you did when you first started it up. Best regards, The Criswell Maserati Alfa Romeo Team

October 12, 2016

satisfaction Our experience at Criswell Maserati was outstanding. We purchased a new Lavante from Criswell because Chuck took the time to send me pictures of their More

by Luuuvante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lewis
Oct 29, 2016 -

Criswell Maserati - Alfa Romeo responded

Luuuvante, One of the first to own a Levante in the United States!! Congratulations and thank you for the great review as well. We look forward to seeing you when your annual service is due and at our quarterly customer appreciation events. See you soon! Best regards, The Criswell Maserati Alfa Romeo Team

October 09, 2016

Great experience with my Ghibli SQ4 Purchased my Maserati Ghibli SQ4 from Criswell Maserati two weeks ago. Everything was done over the phone as I was an out of state client. It was a More

by Oriffx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2016 -

Criswell Maserati - Alfa Romeo responded

Oriffx, Truly great review. We know buying a car is difficult and even more so long distance, so we do our best to make the process just as easy and quick as you feel comfortable with. Hopefully you are enjoying your new Italian hot rod. From Robert, Alberto and the rest of our Team, thank you!! Best regards, The Criswell Maserati Alfa Romeo Team

October 07, 2016

great buyer experience. We dealt mostly with Karifa Mara. He was very personable, very knowledgeable; we would definitely buy another car from him. It's not often you meet s More

by molly bmwx5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lewis, Karifa Mara
Oct 29, 2016 -

Criswell Maserati - Alfa Romeo responded

mollybmwx5, Thank you for your review of Karifa, Chuck, Kristie and our dealership. Hopefully you have been enjoying your vehicle as much we all here enjoyed your visit with us. We can't wait to do business with you again! The Criswell Maserati Alfa Romeo Team

October 01, 2016

Purchase of New 2017 Maserati Levante After 40+ years of purchasing new vehicles I can say that this was the highest and best buyer experience for me ever! The sales representative Karifa More

by Ray Pisney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Oct 01, 2016 -

Criswell Maserati - Alfa Romeo responded

Ray, Thanks for this eloquently written review. We do appreciate it and hope you will be enjoying your new Levante for years to come. Welcome to the Italian family!!! Best regards, The Criswell Maserati Alfa Romeo Team

October 01, 2016

My 2014 and 2016 Ford Explorer Limited..[Silver & Red] Mr. Alberto Zamorano & Mr. Chuck Lewis were outstanding customer service representatives ..... They make sure my buying process was fast and splendid. More

by Alusine Kanu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Lewis
Oct 01, 2016 -

Criswell Maserati - Alfa Romeo responded

Alusine, Thank you for your review. We are happy that the process was fast and as splendid as you were hoping. It was good meeting you and a big thank you from Chuck, Alberto and the rest of the staff. Best regards, The Criswell Maserati Alfa Romeo Team

September 30, 2016

Lease of a new 2017 Maserati Ghlibli We had a great experience in getting the lease of a 2017 Maserati Ghibli from Criswell. The sales representative, Karifa Mara, sales manager Robert B More

by T Sung
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karifa Mara
Oct 01, 2016 -

Criswell Maserati - Alfa Romeo responded

T Sung, Thank you for your repeat business and the great review. We do think the Zegna interior really makes your new Ghibli pop!!! This is what car buying is all about, fun and good vibes! Best regards, The Criswell Maserati Alfa Romeo Team

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