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Criswell Maserati - Alfa Romeo

Germantown, MD

4.7
556 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 556 reviews

September 20, 2015

fun and awesome from Start to Finish Hello all , Abiola Akintunde was my sales representative for my New Alfa Romeo 4 C . He was very friendly, informative and professional . I am e More

by Joet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Abiola Akintunde, Scott Oliver
Oct 03, 2015 -

Criswell Maserati - Alfa Romeo responded

Joe, Thanks for a great review. That mean a lot to us from another car guy!!! I know it was a tough decision on which color to get but I think you got the right one. Last and not least thanks for saying we are cool; we don't hear enough of that. Great plug for your business too!! Best regards, The Criswell Alfa Romeo Team

September 08, 2015

Best buying experience ever!!! I was at another local Maserati dealership at first, but they did not have the car with the exterior and interior color I was searching for. I called More

by DeWayne J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Stwodah, Abiola Akintunde
Sep 10, 2015 -

Criswell Maserati - Alfa Romeo responded

DeWayne, Thanks for this great review. We are happy that your experience buying the car was as fun as driving the Ghibli home to Va. We also are glad you gave up the stuffy Jag (although beautiful car) for your Italian work of art! Best regards, The Criswell Maserati team.

September 07, 2015

GREAT EXPERIENCE COMPARING TO MASERATI OF ARLINGTON GREAT PEOPLE, GREAT BUSINESS, GREAT CAR, GREAT EXPERIENCE. STRONGLY RECOMMEND!!!!!! I WILL BUY ANOTHER MASERATI FROM THIS DEALER IN NEAR FUTURE. ROBE More

by raychan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abiola Akintunde
Sep 07, 2015 -

Criswell Maserati - Alfa Romeo responded

Ray, Thank you for the review. All of us at Criswell Maserati are glad we could trade you out of your car and get you in the Ghibli that you deserve. We also appreciate your candidness and straight forwardness. Buying a car should be fun!! Thank you again, The Criswell Maserati Team

September 04, 2015

Absolutely The Best ! Don't go anywhere else. Mo Keita and Robert Buchanan are an absolute pleasure to deal with... professional, courteous and knowledgeable. There at least 5 Maserati Dealers clo More

by Bleudogger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mo Keita
Sep 04, 2015 -

Criswell Maserati - Alfa Romeo responded

Bleudogger, Thank you for your review. We all are happy to hear the ride back was enjoyable in your new Granturismo. We know you have choices when buying this type of vehicle so we try to make the experience as memorable as the vehicle you are buying. Best regards, The Criswell Maserati Team

September 04, 2015

Great service and great car Purchased a 2014 BMW 550xi, great condition, extremely low miles and priced better than other similar models. Received great customer service from Alb More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2015 -

Criswell Maserati - Alfa Romeo responded

Sam, Thank you for the review. We are happy to hear your experience was a good one. From all of us at Criswell Maserati and Alfa Romeo we appreciate your business and taking the time to give us a review. Enjoy your new BMW and hopefully we will see you again. Best regards, The Criswell Maserati Alfa Romeo Team

September 04, 2015

Excellent Service. Excellent car Placed in inquiry into Criswell, and Albert responded to me early the next day. Received outstanding customer service from Albert, who was straight an More

by Jared C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Sep 07, 2015 -

Criswell Maserati - Alfa Romeo responded

Jared, Thank you for your review. Thank you for making the trip down to see our vehicle. We realize you have many choices so we do our best to put our best foot forward. Your car will be ready soon so enjoy this holiday extended weekend and see you soon!! Best regards, The Criswell Maserati Alfa Romeo Team

September 02, 2015

First Class Service and Product Alberto Zamorano and his team of professionals provide First Class service. After having the Maserati Quattroporte 2015 for five days, I can say with More

by implant123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Sep 02, 2015 -

Criswell Maserati - Alfa Romeo responded

implant123, Thank you for your great review. We appreciate your continued patronage. We are happy you are impressed with the new design of the Quattroporte vs. the one you traded in. We are also glad to hear the sales process was what you expected. Thank you again and see you in service in about a year! Best regards, The Criswell Maserati Team

August 31, 2015

Beautiful Car - Great Service We purchased a 2015 Maserati Ghibli from Criswell and are very pleased with the car and the customer service we received. The car is a work of art, be More

by Jabs Totonji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 31, 2015 -

Criswell Maserati - Alfa Romeo responded

Jabs, Thank you for your review. We are glad that we were able to meet your time constraints. We are also pleased that you plan to take advantage of our complimentary valet service. We recognize how hectic things can get so we try to provide services to help accommodate everyone's busy schedules. Thank you for the business!! Best regards, The Criswell Maserati Team

August 18, 2015

great car, great customer service We leased a 2015 Ghibli from Albert Zamorano. He was courteous, helpful, and truly concerned with providing us with a great service experience in add More

by Phil/Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Scott Oliver
Aug 18, 2015 -

Criswell Maserati - Alfa Romeo responded

Phil and Maria, Thank you for your review. Although we had a little hiccup after the delivery, I am glad that we were able to work through it and keep you as a satisfied client of ours. Enjoy driving your Ghibli for years to come and see you at your next scheduled service. Best regards, The Criswell Maserati Team

August 18, 2015

Very Fast Service! Albert Zamorano was easy to work with. I felt very comfortable around him. I would recommend Albert to my friends and I will buy another car from hi More

by eanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah
Aug 18, 2015 -

Criswell Maserati - Alfa Romeo responded

Eanderson, Thank you for your review. We do everything possible to make you feel comfortable during the process as well as do the paperwork as quickly as possible. We all are happy that you brought your family to help you make the decision on the vehicle and that you are pleased with our service to you. Best regards, The Criswell Maserati and Alfa Romeo Team

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