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Criswell Nissan
Germantown, MD
1,011 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,011 reviews
December 16, 2023
Everyone was courteous and professional and made sure we were completely satisfied with our purchase. were completely satisfied with our purchase. More
by moleholecvl
Verified Customer
December 15, 2023
Friendly and patient, the staff took the time to get us into the right vehicle. into the right vehicle. More
by daviddf1984
December 14, 2023
A pleasure to work with everyone at Criswell Nissan. Service is great and they keep me informed. It’s always a pleasure dealing with them. Service is great and they keep me informed. It’s always a pleasure dealing with them. More
by Gpmargelos
December 14, 2023
Ericka provided wonderful customer service, as always. She is very knowledgeable and makes sure everything is done properly and on time. She is very knowledgeable and makes sure everything is done properly and on time. More
by BHOLLY914
Employees Worked With
December 14, 2023
Good salesman Willy really kind, only thing to improve is the waiting time , in my case after 5 hours was dark and tired I couldn’t realize on a scratch on the windshield and then I ask to fix it and the den the waiting time , in my case after 5 hours was dark and tired I couldn’t realize on a scratch on the windshield and then I ask to fix it and the denied the request More
by riccardo bastardo
December 13, 2023
Ericka was very attentive and responsive. As soon as I arrived, she approached me to get my car and info. During the service, Ericka kept me abreast of my car's status. As soon as I arrived, she approached me to get my car and info. During the service, Ericka kept me abreast of my car's status. More
by JARAGUA2
Employees Worked With
December 10, 2023
I lost the last key for my Nissan Rogue. I have no spare and called Criswell Nissan. They took care this issue with their professional work. I appreciate their swift work. I have no spare and called Criswell Nissan. They took care this issue with their professional work. I appreciate their swift work. More
by SHIB
Employees Worked With
December 08, 2023
I loved working with Edwin from the beginning to the end him and ruben were awesome to work with! him and ruben were awesome to work with! More
by Bianca Board
