Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.6
1,032 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
Contact Dealership

19574 Amaranth Drive

Germantown, MD

20874

Directions

By Type

Showing 1,032 reviews

May 18, 2025

Always a pleasure working with the staff at Criswell Nissan. The service is spot on. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Criswell Nissan responded

Thank you for your continued patronage! Don't hesitate to reach out if we can help in any other way.

May 18, 2025

Pai did a great job helping me. Got me in and out quickly. Highly recommended More

by richardfancey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
Report | Print
May 20, 2025 -

Criswell Nissan responded

It's great to know everything was completed quickly and to your satisfaction. We value your business and truly appreciate your recommendations.

May 18, 2025

The work was done quickly and efficiently. The only complaint that I have is that I was told the services that I needed to get done, but when I picked up my car the services were on the checkl More

by johnhoward71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
Report | Print
May 20, 2025 -

Criswell Nissan responded

Thanks for sharing this feedback. Your comments have been forwarded to our team. We look forward to helping you keep your vehicle well maintained and in great running condition.

May 16, 2025

price is right and service personnel was awesome waiting area is welcoming and friendly. Will return More

by acurtis09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Criswell Nissan responded

We're committed to providing a standout service event, and it's great to see you were pleased with your recent visit to Criswell. We value your business and hope to be of service to you in the future.

May 14, 2025

Great customer service and knowledgeable staff at Criswell. Thank you Mr. Crabbe for helping us buying the Nissan Sentra. More

by PIERRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashanti Shackleford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Criswell Nissan responded

It's our pleasure to help, and it's wonderful to know you were completely satisfied with your recent car buying experience at Criswell. Don't hesitate to reach out if we can be of additional assistance.

May 13, 2025

Great staff, answered all our questions, and definitely worked well with our family. Love them! More

by JOSE.VIERA0865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
Report | Print
May 13, 2025 -

Criswell Nissan responded

It's wonderful to know you were completely satisfied with the standout service you received at Criswell. We look forward to the next opportunity to work with you!

May 11, 2025

I was having an issue with my vehicle that was not common. Deuce made sure I had a loaner to not disrupt my responsibilities. He was very determined to find the root of the problem and did so. Deuce a More

by pzapata01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
Report | Print
May 12, 2025 -

Criswell Nissan responded

Our top notch team is here to help, and it's wonderful to know you can count on us to provide excellent customer care and high quality vehicle service each time you bring your vehicle in for maintenance. We value the opportunity to work with you and welcome you to give us a call or stop by if anything else comes up.

May 11, 2025

So happy we went to Crisswell! We did not feel rushed, or pressured. They were very transparent and honest. This is now our 4th car getting at Crisswell and don’t regret it. More

by JOSE.VIERA0865
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sainz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Criswell Nissan responded

We appreciate your continued patronage! Thanks again for choosing Criswell and taking the time to share this positive feedback. We look forward to the next opportunity to work with you!

May 06, 2025

Everyone is super friendly and helpful. They make sure they are getting you the best deal possible, not just trying to sell you a car. More

by iam.nialaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamza Alhaeri
Report | Print
May 07, 2025 -

Criswell Nissan responded

Our friendly and professional team is committed to providing an excellent vehicle buying event from start to finish, and it's great to know you were satisfied with your experience. Thanks again for choosing Criswell and sharing this positive feedback!

May 05, 2025

people are very friendly and work with each other. place was clean and buying the care was very easy More

by mnordstrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Criswell Nissan responded

It's our goal to offer an easy and efficient purchasing process, and it's great to see you had an all-around outstanding experience. We hope to be of service to you in the future.

1
...
4
5
6
...
104