
Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I had a wonderful and professional experience at the Dealership. Mr. Willie was my salesman and Mr James Cook was the financial officer. Both were very patient with me concerning my financial constraint Dealership. Mr. Willie was my salesman and Mr James Cook was the financial officer. Both were very patient with me concerning my financial constraints at and very professional. If you’re buying a car, go see both of them. More
Ericka Escobar is awesome and amazing, wonderful customer service. Good communication. She won't let you down. They really care at this dealership and take care of there customers. Very satisfied customer service. Good communication. She won't let you down. They really care at this dealership and take care of there customers. Very satisfied customer More
Dora was kind, funny and helpful. I am just in the initial stages of planning my next car purchase and she encouraged a test drive. I'm glad she did. Now I know for sure which vehicle I am just in the initial stages of planning my next car purchase and she encouraged a test drive. I'm glad she did. Now I know for sure which vehicle I want and it's just a matter of time before I'm back to purchase. Thank you dora! More
I have never met a nicer gentleman in the car business, he has always taken care of me and never done me wrong !!! I totally recommend him !!! Go visit him and tell him "JACK" sent me here :-) !!!! he has always taken care of me and never done me wrong !!! I totally recommend him !!! Go visit him and tell him "JACK" sent me here :-) !!!! More
Took vehicle in for some repairs and also told Criswell nissan to do oil change . After picking up my vehicle the oil change never got done. So when I called back the day and stated that the oil never got nissan to do oil change . After picking up my vehicle the oil change never got done. So when I called back the day and stated that the oil never got changed I was told yes it was so go up to the dealer and show them the never got changed but I was charged for it the service writer and Service manager both told I wasn't charged for it until I had to them the bill them I told it my fault it never got changed because I told them to change it late that's awful funny they didn't forget to put it on the bill. I demanded a refund for having to take time off of work to come back for their mistakes. Al Ransome is the worst Service Manager. I don't recommend Criswell Nissan of anything I'll never go there again More
The worst biggest scam artist AL Ramsome the service manager. Make sure you read your bill before paying there are hidden fees they'll try to side on your bill. I don't recommend or will ever come back manager. Make sure you read your bill before paying there are hidden fees they'll try to side on your bill. I don't recommend or will ever come back to this dealership. Fees on the bill that had nothing to do with my repair of my vehicle when I questioned AL Ransome all he could do was give some xx and lies. More
I purchased my new Nissan car during Christmas 2023 and Christian helped me a lot. Not only with the pricing of the car, he helped me in understanding all the car features and insurance requirements. He wa Christian helped me a lot. Not only with the pricing of the car, he helped me in understanding all the car features and insurance requirements. He was very patient and good More
We had a great experience dealing with Christian Acevedo at Criswell Nissan. It was our first car Kicks in the US and he made it really special. He was so helpful and explained almost everything so politel at Criswell Nissan. It was our first car Kicks in the US and he made it really special. He was so helpful and explained almost everything so politely and patiently. He made us understand the scenarios here in the US and helped in the insurance too. I do recommend the store too. Christian, indeed it was a pleasure to connect and buy from you. Would definitely come again for the next one. More
Edwin was amazing so helpful throughout the entire process. Would definitely recommend working with him! process. Would definitely recommend working with him! More
Amazing customer service. Everyone was awesome and pleasant. They really care at this dealership. Very satisfied customer Everyone was awesome and pleasant. They really care at this dealership. Very satisfied customer More