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Criswell Nissan

Germantown, MD

4.5
986 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 986 reviews

August 25, 2019

Great service I had a great experience working with Rafael. He was very honest and nice to talk about the vehicle, not overbearing. The next car I buy, I will call More

by Allenmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Maldonado Larios, Danny Arriaza, James Cook III
Aug 26, 2019 -

Criswell Nissan responded

Thank you for sharing these positive comments! We appreciate you letting us know that you were pleased with the outstanding purchasing process that the Criswell team provided. We're sure Rafael will be ready to help with any of your future car purchases!

August 25, 2019

Friendly, Fast and Easy! Such an easy process. Very friendly! From the sales person Rafael, to the Sales Manager Dylan, and the Finance guy Don! Exceptional service! Highly re More

by Liz1677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, Dylan McKee, Don Boone
Aug 26, 2019 -

Criswell Nissan responded

It's wonderful to see that you were provided with a first-class buying experience while working with the friendly and professional team at Criswell! We value your business and look forward to your next visit to our dealership.

August 19, 2019

Best Customer Service I’ve Received in a long time Brian was accommodating, helpful, and understanding.I appreciated his insight and how personable he was. I would recommend him to anyone desiring an More

by ChippyV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan McKee, Brian Washington, James Cook III
Aug 20, 2019 -

Criswell Nissan responded

It's exciting to see that you were pleased with the high quality customer service you experienced while working with Brian at Criswell. We value your business and truly appreciate the recommendations.

August 18, 2019

AWESOME I came to buy a car and i left with a car. didn't want to waste time had the cash. Dylan was Awesome and if everyone was like him your dealership wo More

by 1Godisgood1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan McKee, Brian Washington
Aug 19, 2019 -

Criswell Nissan responded

We're happy to see that the amazing team at Criswell provided an enjoyable buying event that allowed you to drive away in your new car in a timely manner. We appreciate your business and this positive review!

August 17, 2019

The best dealership If I could give 100 out of 5 I would give experience. I have been to this dealership for the past 10 years and bought 5 years. Rafael is great. He is More

by Munziba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, Dylan McKee, Don Boone
Aug 19, 2019 -

Criswell Nissan responded

Thank you so much for continuing to choose Criswell Nissan for your automotive needs! We are pleased to see that you can depend on the outstanding staff at our dealership to provide an exceptional purchasing process. We value the opportunity to work with you and look forward to seeing you soon.

August 11, 2019

Came for one, left with two. My wife and I arrived at Criswell Nissan intending to purchase a new Nissan Frontier to replace my 15 year old Nissan Frontier. We were immediately im More

by Ron & Betsy
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios
Aug 12, 2019 -

Criswell Nissan responded

It's exciting to see that you had such an enjoyable buying experience while working with Rafael at Criswell Nissan! Our staff is here to assist throughout the purchasing process, and we appreciate you taking the time to share these positive comments. If you have any further questions, please give us a call. We're always happy to help!

August 08, 2019

Very engaging He was very informative and attentive to try and provide help. He also did come off straightforward to seeing what could work best for me by giving re More

by Nnthani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Washington
Aug 12, 2019 -

Criswell Nissan responded

Our friendly staff is always ready to help, and it's fantastic to hear that you were satisfied with your recent buying experience at Criswell. We value your business and look forward to working with you again in the future!

August 07, 2019

An awesome experience! It was truly a pleasure to do business with Criswell Nissan. Rafael is a true professional who knows his product and went far above the call to ensure More

by alewis64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, Dylan McKee
Aug 08, 2019 -

Criswell Nissan responded

Thank you so much for taking the time to share these positive comments about your recent experience at Criswell Nissan! Rafael and the other members of our team are dedicated to offering an impressive purchasing process and it's exciting to see that you were completely satisfied with your car buying event. We value the opportunity to work with you and truly appreciate the recommendations.

July 24, 2019

Superior service Brian was very thorough and informative throughout the entire purchase experience. He went above and beyond in service and hospitality. He was very tr More

by Newcar19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Washington
Jul 29, 2019 -

Criswell Nissan responded

We're thrilled to see that you had such an enjoyable car buying event while working with Brian! Our goal is to offer an exceptional purchasing process from start to finish and we're happy to see that this was your experience. Thanks again for choosing Criswell for your automotive needs. We hope to work with you again in the future!

July 22, 2019

Customer Care Rafael provided exceptional customer care. He is extremely patient and pays attention to detail, while being eager to satisfy. He even came in befor More

by Ttmiller7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios
Jul 23, 2019 -

Criswell Nissan responded

It's wonderful to see that you had a high-quality buying event when purchasing your vehicle at Criswell! Rafael and the other members of our team work hard to ensure the purchasing process is comfortable and convenient for our customers. We value the opportunity to work with you and truly appreciate your recommendations.

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