
Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Great service I had a great experience working with Rafael. He was very honest and nice to talk about the vehicle, not overbearing. The next car I buy, I will call I had a great experience working with Rafael. He was very honest and nice to talk about the vehicle, not overbearing. The next car I buy, I will call Rafael first. More
Friendly, Fast and Easy! Such an easy process. Very friendly! From the sales person Rafael, to the Sales Manager Dylan, and the Finance guy Don! Exceptional service! Highly re Such an easy process. Very friendly! From the sales person Rafael, to the Sales Manager Dylan, and the Finance guy Don! Exceptional service! Highly recommend! More
Best Customer Service I’ve Received in a long time Brian was accommodating, helpful, and understanding.I appreciated his insight and how personable he was. I would recommend him to anyone desiring an Brian was accommodating, helpful, and understanding.I appreciated his insight and how personable he was. I would recommend him to anyone desiring an exceptional experience More
AWESOME I came to buy a car and i left with a car. didn't want to waste time had the cash. Dylan was Awesome and if everyone was like him your dealership wo I came to buy a car and i left with a car. didn't want to waste time had the cash. Dylan was Awesome and if everyone was like him your dealership would be #! More
The best dealership If I could give 100 out of 5 I would give experience. I have been to this dealership for the past 10 years and bought 5 years. Rafael is great. He is If I could give 100 out of 5 I would give experience. I have been to this dealership for the past 10 years and bought 5 years. Rafael is great. He is so engaging. He is a true professional who knows his product and went far above the call to ensure that my family and I had a great car buying experience. He took the time and made sure that we get the car we wanted and never pushed us into selling anything. He was thorough and explained the entire process and I will highly recommend him. Mr. Don Boone, the Finance Manager was so patience and never pushed us into anything. He took the time to work with us while we waited through the glitch to remove the credit freeze. He also have a great warranty system. Mr. Dylan McKee, the Finance Manager, was so kind. He personally came in an greeted us. He spoke to us to in the detail in the beginning process and when we were picking up the car. The entire car buying experience was A++++. I have a Criswell Nissan customer for the past 10 years and it's well worth it. More
Came for one, left with two. My wife and I arrived at Criswell Nissan intending to purchase a new Nissan Frontier to replace my 15 year old Nissan Frontier. We were immediately im My wife and I arrived at Criswell Nissan intending to purchase a new Nissan Frontier to replace my 15 year old Nissan Frontier. We were immediately impressed with Rafael's open and attentive demeanor. Rafael's detailed knowledge of the vehicles he sells is rare and inspires confidence. We were so impressed we left with a new Frontier for me and a new Kicks for my wife. More
Very engaging He was very informative and attentive to try and provide help. He also did come off straightforward to seeing what could work best for me by giving re He was very informative and attentive to try and provide help. He also did come off straightforward to seeing what could work best for me by giving recommendations. More
An awesome experience! It was truly a pleasure to do business with Criswell Nissan. Rafael is a true professional who knows his product and went far above the call to ensure It was truly a pleasure to do business with Criswell Nissan. Rafael is a true professional who knows his product and went far above the call to ensure that my wife and I encountered a great car buying experience. Rafael was extremely thorough in explaining all of the features and equipment of the 2019 Rogue we leased. He delivered the vehicle to our home, which was 165 miles one way, and drove our 2016 lease return Rogue back to the dealership. He is extremely driven to provide customer satisfaction , and I highly recommend him. More
Superior service Brian was very thorough and informative throughout the entire purchase experience. He went above and beyond in service and hospitality. He was very tr Brian was very thorough and informative throughout the entire purchase experience. He went above and beyond in service and hospitality. He was very transparent and honest. I explained to him what I was looking for and he delivered. Comfortable test drive and pleasant attitude. Even though I was very unsure when first walking in, i didn’t feel pressured or agitated at any point. Thanks Mr. Washington! More
Customer Care Rafael provided exceptional customer care. He is extremely patient and pays attention to detail, while being eager to satisfy. He even came in befor Rafael provided exceptional customer care. He is extremely patient and pays attention to detail, while being eager to satisfy. He even came in before hours on two occasions to meet my scheduling needs. I highly recommend him. More