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Criswell Nissan
Germantown, MD
1,098 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Showing 544 service reviews
Verified Customer
January 20, 2026
The whole process was quick anf easy. Very knowledgeable sales manager. Explained all the features. Over all good experience. Very knowledgeable sales manager. Explained all the features. Over all good experience. More
by bahar.alam007
Employees Worked With
January 20, 2026
I'm very happy that I bought my car here; excellent customer service. They help me a lot customer service. They help me a lot More
by danielatriana2210
January 06, 2026
Great fast service. Quick turnaround. Everyone was polite. The only reason I am not giving a 5 start is because the first time I went to do an oil change, my car was was Quick turnaround. Everyone was polite. The only reason I am not giving a 5 start is because the first time I went to do an oil change, my car was washed and vacuumed. It was amazing. I have since been back 2 more times and that never happened again. I was not told it was a one-time deal, a first time thank you, nothing. So, I thought it was going to happen every time I did the oil change. Not. Other than that, it's great. More
by Lucinymd
Employees Worked With
January 01, 2026
Deuce and Pai take excellent care of my Nissan XTerra. They are always looking out for me and keeping repair costs to a reasonable expectation. A very loyal customer! Jeff Smith Germantown, MD They are always looking out for me and keeping repair costs to a reasonable expectation. A very loyal customer! Jeff Smith Germantown, MD More
by jeffrey.smith1
Employees Worked With
Deuce and Pai
December 27, 2025
Good service, they were very patient helping us to look at car that fill ours needs. at car that fill ours needs. More
by Diana Marcela Rondini
December 18, 2025
Very polite, timely and attentive. Sales department is good too. We like Nissan very much. Keep up the good work! Sales department is good too. We like Nissan very much. Keep up the good work! More
by cdeadrick
Employees Worked With
December 09, 2025
Advertise as $79. 00 with coupon turned out costing $96.00 if I knew that would have when to Fredrick but lesson learned 00 with coupon turned out costing $96.00 if I knew that would have when to Fredrick but lesson learned More
by liz2sweet
Employees Worked With
