Back

Criswell Nissan

Germantown, MD

4.6
1,084 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
Contact Dealership

19574 Amaranth Drive

Germantown, MD

20874

Directions

By Type

Showing 535 service reviews

December 06, 2025

Outstanding service as usual. I came in for the 30,000 mile service, and was in and out very quickly. More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
Dec 07, 2025 -

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit!

December 05, 2025

As always my experience was wonderful! Great customer service and clear communication. I recommend Al and his team! More

by pzapata01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2025 -

Criswell Nissan responded

Thank you for sharing this positive feedback with us! We value your business and appreciate your recommendations.

November 30, 2025

The dealership was above respectful and helpful in every way I needed Al and Pie explained everything I needed so i wouldn’t get taken advantage of at a 2nd party shop so I’m very grateful for that More

by christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Criswell Nissan responded

Our friendly and knowledgeable team is here to help with all of your automotive needs, and we are happy to see you can count on us to deliver a great service event. Please give us a call or stop by if we can help in any other way.

November 29, 2025

Always a great experience when dealing with Criswell Nissan very prompt cars ready when promised or has always done properly More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Criswell Nissan responded

Thanks for letting us know we met your expectations! We look forward to seeing you soon!

November 28, 2025

The repair work was carried out efficiently and meticulously, with the vehicle returned to me within a few days. I particularly valued the technician's diligence in ensuring all necessary repairs w More

by NUNEZ.BRIDGETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
Nov 30, 2025 -

Criswell Nissan responded

It's wonderful to know you enjoyed an all-around outstanding service event while working with our friendly and professional team. We value your business and welcome you to reach out if we can be of further assistance.

November 27, 2025

Always the best customer service. Love coming to Criswell Nissan and never been disappointed. Thank you! More

by Hiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Criswell Nissan responded

Thanks for sharing this positive feedback! We look forward to your next visit with us!

November 26, 2025

The quality of the service I get from Criswell Nissan in Germantown, MD, is consistently outstanding. They always offer and provide the best service for the client. More

by LEAL2600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Criswell Nissan responded

It's great to see you can count on our top notch team to provide a standout service event each time you bring your vehicle in for maintenance. We value your business and look forward to seeing you soon!

November 22, 2025

Service is always excellent at Criswell Nissan in Germantown MD. In addition to this dealership servicing my Nissan auto, I recently had some body work done on my auto at the Body Shop at Criswell i More

by WHETRO3017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deuce and Kevin Figueroa
Nov 22, 2025 -

Criswell Nissan responded

Thank you for taking the time to share this wonderful review! Whether it's sales or service, we are here to help with all of your automotive needs and welcome you to reach out if we can be of further assistance.

November 20, 2025

Good service, relatively fast. Clean facility. Free coffee is greatly appreciated. Friendly staff. Will go back for sure More

by LO.Y.BUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Criswell Nissan responded

It's great to see you enjoyed your recent experience at Criswell! We look forward to your next visit with us!

November 20, 2025

Great service as always, minimal wait for my car to be serviced and the facility is very clean. More

by ARETHAW71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Criswell Nissan responded

We're happy to see you can depend on our skilled staff to provide a great service experience. Thanks again for choosing Criswell to provide the routine maintenance your car needs to stay in tip top shape!

1
...