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Criswell Nissan
Germantown, MD
1,106 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Showing 550 service reviews
February 09, 2026
I like Criswell for always taking good care of my car and the right recommndations. the right recommndations. More
by LEAL2600
Verified CustomerEmployees Worked With
February 05, 2026
Deuce and staff always go over and beyond. Went through and explained everything in language I could understand Went through and explained everything in language I could understand More
by lilsis214
Employees Worked With
February 03, 2026
I had a great experience buying my car at Criswell Nissan. Aashna was amazing to work with friendly, patient, and really knowledgeable. She made the whole process smooth and stress‑free, and she made Nissan. Aashna was amazing to work with friendly, patient, and really knowledgeable. She made the whole process smooth and stress‑free, and she made sure I understood everything along the way. I’m really happy with my purchase and with the service I received. If you’re shopping for a car, definitely ask for Aashna. She’ll take good care of You. More
by rafaelzg
Employees Worked With
Aashna Naveera
January 31, 2026
Quick fast reliable always make sure to give their customers a great deal my favorite place to go when I need an oil change or any maintenance done customers a great deal my favorite place to go when I need an oil change or any maintenance done More
by WILLIAM.THOMAS012
Employees Worked With
Service department
January 30, 2026
Experienced, excellent professionals are helping customers with their best efforts to make the happy customers with success stories. customers with their best efforts to make the happy customers with success stories. More
by onolfatih
January 23, 2026
very happy with service. They took my car in quickly, diagnosed issues, very helpful and considerate service. They took my car in quickly, diagnosed issues, very helpful and considerate service. More
by KLARTIST
Employees Worked With
January 20, 2026
The whole process was quick anf easy. Very knowledgeable sales manager. Explained all the features. Over all good experience. Very knowledgeable sales manager. Explained all the features. Over all good experience. More
by bahar.alam007
Employees Worked With
January 20, 2026
I'm very happy that I bought my car here; excellent customer service. They help me a lot customer service. They help me a lot More
by danielatriana2210
January 06, 2026
Great fast service. Quick turnaround. Everyone was polite. The only reason I am not giving a 5 start is because the first time I went to do an oil change, my car was was Quick turnaround. Everyone was polite. The only reason I am not giving a 5 start is because the first time I went to do an oil change, my car was washed and vacuumed. It was amazing. I have since been back 2 more times and that never happened again. I was not told it was a one-time deal, a first time thank you, nothing. So, I thought it was going to happen every time I did the oil change. Not. Other than that, it's great. More
by Lucinymd
Employees Worked With
