Criswell Nissan - Service Center

Thank you. However, I found the new policy of charging an additional 3% for my usage of a credit card annoying. I thought it reflected poorly on Nissan. Usua However, I found the new policy of charging an additional 3% for my usage of a credit card annoying. I thought it reflected poorly on Nissan. Usually such a cost is hidden in the cost of service, not after the fact. More

The staff were friendly. The work was done quicker than I had expected, and it all came within my projected cost. The work was done quicker than I had expected, and it all came within my projected cost. More

They give you a very good diagnosis of your vehicle without unwanted things don’t need until later on. without unwanted things don’t need until later on. More

Great service: reliable, effective, fast, knowledgeable, courteous! Adviser applied provided discount as requested. The car was returned clean and fresh. I am satisfied with the service 100%! courteous! Adviser applied provided discount as requested. The car was returned clean and fresh. I am satisfied with the service 100%! More

Elisabeth was very informative and knowledgeable about the Mustang. Crystal finance was also a pleasure to work with. the Mustang. Crystal finance was also a pleasure to work with. More

Extremely friendly, professional, and helpful. I would recommend anyone to go to this location. I always experience good customer service. I would recommend anyone to go to this location. I always experience good customer service. More

I recently had the pleasure of getting my car serviced at Criswell Nissan and the service representative Mr. Pai was exceptional and I couldn't be happier with the experience. Mr. Pai is incredibly knowledg Criswell Nissan and the service representative Mr. Pai was exceptional and I couldn't be happier with the experience. Mr. Pai is incredibly knowledgeable about car maintenance and quickly diagnosed and fixed the brake issue that had been troubling me. Not only did he expertly address the problem, but he also went above and beyond to ensure I received the best service possible. His dedication to customer satisfaction and his willingness to go the extra mile truly set him apart. I am extremely satisfied with the service provided and highly recommend Criswell Nissan to anyone in need of car repairs. More

Always a pleasure dealing with Criswell Nissan. Very professional and always take care of the customer. I highly recommend them Very professional and always take care of the customer. I highly recommend them More

Excellent service Thanks I will recommend to all my friends Please keep up the good work friends Please keep up the good work More

Communication was the biggest issue this time around (went in for a rim repair). I called ahead asking if I can make an appointment, the answer was no and to drop of the day before or the day of in the (went in for a rim repair). I called ahead asking if I can make an appointment, the answer was no and to drop of the day before or the day of in the morning. I arrived around 930am and was told that it might not be serviced that day as they weren't aware I was coming and they had no one else there for rim repair but was told I could leave it "just in case" and I'd get a call later to confirm. I also got a text stating that I'd be getting charged which isn't true as this was an add-on package I purchased, when I replied to the text asking about charges I didn't get a response - I had to call to get an answer that there would be no charge. Overall, the representative didn't seem to care, didn't even care to ask how I'd get back home and if I needed a shuttle to my destination. I got a call a few hours later stating that it was ready, once again, didn't ask if I needed a shuttle to pick up. Thankfully, both times, I was able to get a ride there and back. Communication is key, this wasn't a good visit - sadly. More