Critz Auto Group

Lori was/is very cooperative and accommodating. Had a great experience purchasing the car. My shifter has needed to be replaced and Lori has gone out of her way to make sure that gets done, weeks after b great experience purchasing the car. My shifter has needed to be replaced and Lori has gone out of her way to make sure that gets done, weeks after buying the car. More

Good experience, easy to deal with. Would recommend anyone to talk to Justin before purchasing a new vehicle. He was very knowledgeable about the vehicle and answered all questions. anyone to talk to Justin before purchasing a new vehicle. He was very knowledgeable about the vehicle and answered all questions. More

I have had all my vehicle maintenance performed at Critz ever since I relocated to Savannah from Virginia. They consistently provide friendly and quality service. They make me feel like a VIP as they do w ever since I relocated to Savannah from Virginia. They consistently provide friendly and quality service. They make me feel like a VIP as they do with all of their customers as I have often witnessed. Critz is the place to go for great all around service. More

he was very easy to deal with. my wife and i have a very busy schedule and he was accomidating. there was no haggling with the price and he was a pleasure to deal with. very thorough walk through of the v busy schedule and he was accomidating. there was no haggling with the price and he was a pleasure to deal with. very thorough walk through of the vehicle after the purchase as well. thanks! More

Cory was great to work with and very professional. He made the purchase painless and very smooth, from the trade to locating the right car. made the purchase painless and very smooth, from the trade to locating the right car. More

I initially met Terry through an on-line query re: a used car. We met, negotiated acceptable terms and drove away in a like-new 2011 E350 AMG. car. We met, negotiated acceptable terms and drove away in a like-new 2011 E350 AMG. More

I scheduled an appointment for maintenance via email through Mike. He responded very quickly and scheduled the appointment for a tire rotation, oil change and checked the air filter. When I arrived, through Mike. He responded very quickly and scheduled the appointment for a tire rotation, oil change and checked the air filter. When I arrived, I showed him a small mark on the side of the car and he offered to buff it out. It looked great. I used the shuttle service back to the office and the driver was pleasant as well. I had no wait when I dropped off the car. When I picked up the car, it had been washed and vacuumed. Great job overall! Very pleased. Mike is always pleasant and very accommodating. Thank you. More

Ralph was very courteous and knowledgeable. He answered all of my questions and was very helpful. Greg explained all the paperwork very well....everything was ready when we arrived to pick-up the car. It all of my questions and was very helpful. Greg explained all the paperwork very well....everything was ready when we arrived to pick-up the car. It was a very professional and courteous experience. With employees like these, I look forward to doing business with Critz in the future. More

My overall experience at this dealership was excellent. This vehicle is the fourth my family has bought from this particular dealership, but the first BMW. Mr. Kowalchuck's professional customer service fr This vehicle is the fourth my family has bought from this particular dealership, but the first BMW. Mr. Kowalchuck's professional customer service from greeting us at the door to walking us outside after the sale showed extreme attention to customer satisfaction. He was respectful as we negotiated prices and gave us a fair deal for our trade in. We really appreciated the swiftness of the entire transaction and the ability to drive the car before making a final decision. Although this purchase is our fourth, it certainly will not be our last! More

Josh with Roadside Assistance was terrific. We called a 930pm on Sunday because the battery in my 2008 ML 350 died. We had just returned from a two week vacation and were very tired. Josh was prompt (sho 930pm on Sunday because the battery in my 2008 ML 350 died. We had just returned from a two week vacation and were very tired. Josh was prompt (showed up 20 mins after I called), hard-working, and very patient. The ML 350 proved a little difficult to get into to but Josh patiently tried one thing after another. He was finally able to get in and get the car jump started...al the while apologizing for the length of time it took. It was a very hot night and he had to crawl under the car, etc. I can't say enough about how courteous and patient this young man was during the whole time. He was calm and reassuring. If he represents the typical employee at your organization, you all are doing something VERY right! Please thank Josh again for us. His type of outstanding customer service is quite rare these days but greatly appreciated. More