Crossroads Ford Lincoln of Lumberton

ruin tire and does not a thing to replace it had service done on truck and had tires moved from rear to front and they ruined the inside rear tire and now they will no do anything about it had service done on truck and had tires moved from rear to front and they ruined the inside rear tire and now they will no do anything about it More

Happy Customer.. Again! I have now bought 2 new Ford trucks from Lumberton Ford. Both times, everyone I encountered was very friendly and helpful. I live in Charlotte, and lo I have now bought 2 new Ford trucks from Lumberton Ford. Both times, everyone I encountered was very friendly and helpful. I live in Charlotte, and looked at purchasing a truck here, but couldn't make the numbers work.When I called Lumberton Ford, Aaron made the 2 hour drive worthwhile to come buy from them! All the details were worked out over phone and email, so I had to just come sign the papers and drive away. At the last minute, I decided to buy a different truck. No problem! Hank Chavis Sr happily switched gears and still made it work out. He even asked the detail guys to stay late to make sure I headed back to Charlotte with a clean truck. Financing with Ford credit, and finalizing the deal was quick and easy. I was at the dealership for 45 minutes total. Thank you guys! I will be back next time. More

Ford Escape The staff went above to be friendly and helpful. Jennie did a great job of answering our questions and helping us make the trip to lumberton ford quic The staff went above to be friendly and helpful. Jennie did a great job of answering our questions and helping us make the trip to lumberton ford quick and efficient. We were only there for a few hours compared to any other time we have bought a car it has been many hours and stressful. Jennie also helped out with our daughter so we could finish paper work. Very easy process compared to any other time. Great experience. More

Excellent first car buying experience! I am very pleased with my first car buying experience at Lumberton Ford Lincoln! The customer service is fantastic and my salesman, Robert Locklear, w I am very pleased with my first car buying experience at Lumberton Ford Lincoln! The customer service is fantastic and my salesman, Robert Locklear, was so helpful and even took the time to show me every single detail about my car to ensure that it was exactly what I was looking for before purchasing. I drove off the lot within a few hours with a brand new 2015 Ford Escape-- exactly the car I wanted!! I recommend this car dealership to everyone, and I will definitely buy from here again in the future! Thanks Lumberton Ford Lincoln! More

Complete satisfaction From the first meeting, the Sales and Technical staff patiently answered my questions and got answers for me. The price was right on my special order From the first meeting, the Sales and Technical staff patiently answered my questions and got answers for me. The price was right on my special order ( they did not try to pressure me into buying a vehicle in stock), it came in on time exactly as ordered. I would buy another vehicle from Lumberton Ford and certainly would recommend them to my best friend. More

Excellent customer service We were so pleased to have worked with a great customer service representative Gerald Wilkins. He has been so knowledgeable and made sure that we were We were so pleased to have worked with a great customer service representative Gerald Wilkins. He has been so knowledgeable and made sure that we were satisfied with the vechicle that we wanted and not just a quota that needed to be met. I can't speak for Jennie Griffin she started working with us before Gerald got back to the lot and before you know it she had dropped us like hotcakes to go work with someone else that had drove up. Thanks Gerald for working with us from somewhat start to finish you even made sure we had a clean vechicle and a fresh tank of gas and the number 1 reason why we went to Lumberton Ford the begin with. More

Excellent customer care! Mr. Hank Chavis is a joy to deal with. He genuinely cares about his customers and goes the extra mile to make sure they have a great experience and d Mr. Hank Chavis is a joy to deal with. He genuinely cares about his customers and goes the extra mile to make sure they have a great experience and drive away happy! Very respectful and authentic man! More

the best around They gave me far too little for my trade. However, they were very easy to work with and gave me a fair price. Two words They gave me far too little for my trade. However, they were very easy to work with and gave me a fair price. Two words More

Great Staff I went in to look around. Salesman was very professional and accomindating. No pressure to purchase. Overall great experience with staff and managemen I went in to look around. Salesman was very professional and accomindating. No pressure to purchase. Overall great experience with staff and management. Would recommend to all. More

great experience I really enjoyed my experience at Lumberton ford Lincoln my sales woman was awesome got me the payments I wanted was very nice and knowledgeable about I really enjoyed my experience at Lumberton ford Lincoln my sales woman was awesome got me the payments I wanted was very nice and knowledgeable about the car I would recommend anyone buy there car here More