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Crown Acura
Clearwater, FL
3,533 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,533 reviews
December 31, 2020
This is the second vehicle I have leased from Chris Duncanson at Crown Acura. He is an excellent sales person and someone I will definitely do business with again. He answered all my questions and conc Duncanson at Crown Acura. He is an excellent sales person and someone I will definitely do business with again. He answered all my questions and concerns. I am currently referring other members of my extended family to him for their future vehicle needs. Thanks Chris. More
by Paul Vann
Employees Worked With
December 31, 2020
Friendly, helpful and accommodating without the stress. We were able to get the exact vehicle we wanted at a price that was fair. Chris has set the bar high and we look forward to working with him again. We were able to get the exact vehicle we wanted at a price that was fair. Chris has set the bar high and we look forward to working with him again. More
by Nandy
Employees Worked With
December 31, 2020
Logan Lane is the best always very friendly when I come in. Even if it’s for a simple oil change. He’s very informative and get me out in and out quick! I never feel like I am there for hours. in. Even if it’s for a simple oil change. He’s very informative and get me out in and out quick! I never feel like I am there for hours. More
by Mdasilva5561
Employees Worked With
December 30, 2020
I brought my car in for service today and had John Shaw as my service advisor. He was awesome! I look forward to having him as my service advisor in the future. as my service advisor. He was awesome! I look forward to having him as my service advisor in the future. More
by dgraber
Employees Worked With
December 30, 2020
Always a great experience at Crown Acura. I was able to squeeze in a last minute appointment with my great advisor John Shaw. John always gives me recommendation not only on items that must be done but al squeeze in a last minute appointment with my great advisor John Shaw. John always gives me recommendation not only on items that must be done but also items the can/should wait. The appointment was on time and they got me in and out. As always there was an office for me to work and take calls which is always a super plus!! More
by Cynathia F.
Employees Worked With
December 30, 2020
Top notch service as usual. Bart went above and beyond to make my car maintenance experience as easy as possible. Thank you for a great job. make my car maintenance experience as easy as possible. Thank you for a great job. More
by emaraia
Employees Worked With
December 30, 2020
First off, let me say that Crown Acura is indeed lucky to have Ashley as their Concierge/Vehicle Account Manager. She is true to her word and wonderful to work with. On 7 December, I first met her in pers have Ashley as their Concierge/Vehicle Account Manager. She is true to her word and wonderful to work with. On 7 December, I first met her in person but she had already reached out to me previously over the past year about my RDX and options available for me to sell it back to Crown and/or trade up to a newer vehicle. Ashley is without doubt a “class act” and a pleasure to deal with. She made the entire interaction effortless and enjoyable. We went over my preferences and options and she immediately went to work pulling all the details together. I couldn’t have asked for a more superb customer experience. And Ashley then had me meet with Ashlee Proefke in Sales who was equally impressive to review options and finalize my deal on a new 2021 RDX. The entire process went seamlessly and I’m so appreciative of Ashley’s expert assistance throughout! She, John Shaw (my long time Service Advisor) and Ashley Proefke proved to be a fantastic team. Thanks so much! More
by Debj
December 30, 2020
My intension today was to just test drive an RDX, not purchase. Gary was professional, helpful, and found a car that met my requests. He was very low key, not pushy. Gary answered all of my questions, pr purchase. Gary was professional, helpful, and found a car that met my requests. He was very low key, not pushy. Gary answered all of my questions, presented all of my options, with no pressure. I felt very comfortable working with him. It was a great experience! More
by Dsfugate3
Employees Worked With
Gary Scott
December 29, 2020
I leased 2 Acuras this week. This was a great, stress-free experience. Ashlee Proefke was awesome. I highly recommend Crown Acura and Ashlee. I will be back. stress-free experience. Ashlee Proefke was awesome. I highly recommend Crown Acura and Ashlee. I will be back. More
by cazinca
Employees Worked With
December 27, 2020
Prompt and professional service. Our salesman, Chris, had the car parked up front when we arrived for our appointment. He then helped us work out a deal without the expected car buying headaches we’d experie the car parked up front when we arrived for our appointment. He then helped us work out a deal without the expected car buying headaches we’d experienced in the past at other dealerships. Keith in the Finance Dept then completed the process promptly and efficiently. Overall, it was a good experience purchasing a vehicle from Crown. More
by Chaseadrian
Employees Worked With
