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Crown Acura

Clearwater, FL

4.9
3,533 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,533 reviews

October 13, 2020

We were very pleased with Richard Morris. He made it very pleasant and easy to pick up our new car. He showed us new ways to use our phones in the car. I would definitely use Crown again. More

by lesterkolodny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Crown Acura responded

Thank you so much for your positive review! We are happy to hear that Richard took great care of you and made your overall buying experience so smooth and hassle-free! If there is anything more that he or the team may help you with, please do not hesitate to let us know. We hope you enjoy your new vehicle!

October 12, 2020

Today was my first visit for my MDX maintenance check. I was a bit worried knowing that these things can take all day. But from the time I walked in the door Mr. John Shaw in the customer service department More

by Julian.phillips8352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Crown Acura responded

Julian, Thank you for taking the time to share this amazing review! We are thrilled that John could provide you with the quality service that you so much deserve, and he will be honored to know how greatly you valued his assistance! Your safety and satisfaction are our utmost priorities, and we are certain that John will continue to take exceptional care of you and your automotive needs in the years to come! Wishing you the safest of travels until we meet again!

October 11, 2020

Gary and the Crown Acura team are absolutely awesome! It was a pleasure being there during the process. Great, hardworking folks surrounds Crown Acura. Thank You! More

by B.Johns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Scott, Lora Calhoun
Oct 13, 2020 -

Crown Acura responded

Thank you for leaving Gary and the team this excellent review! We are so appreciative of the opportunity to work with you, and we are pleased that we could provide you with the quality service that you so much deserve! We warmly congratulate you on your new vehicle. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

October 10, 2020

Bart Bartley is my service consultant who always greets me with a smile. He's pleasant and very knowledgeable...and he always ensures I receive top service while my vehicle is being worked on in the servic More

by Glamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Crown Acura responded

Thank you for leaving Bart this excellent review and recommendation! We are delighted to know that he always takes great care of you and provides you with the exceptional service that you so much deserve! He will be honored to know how confident you are in his efforts, and we will be awaiting the opportunity to serve you again!

October 09, 2020

This was my first visit to this service department. I found everyone to be friendly and informative. Julian was very helpful. I will return for my next oil change,etc. More

by Diann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Oct 13, 2020 -

Crown Acura responded

Thank you so much for your positive review! We are so glad that we had the opportunity to work with you, and we are pleased that Julian and the team could make your overall experience as pleasant as possible. We wish you the safest of travels and look forward to working with you again the next time you are in need of automotive service!

October 08, 2020

Dustin Mullen was an awesome sales rep for Crown Acura in Wesley Chapel. He was very courteous and knowledgeable about the Lexus RX 350 FWD we purchased. The manager and Finance Manager, Keith, were also v More

by Mel & Joy George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith- Finance, Darren Hutchinson, Dustin Mullen
Oct 08, 2020 -

Crown Acura responded

Congratulations on your new Lexus! We are so glad that Dustin could be of assistance to you and make your overall experience so smooth and informative! We greatly appreciate the opportunity to do business with you, and we can't wait for you to enjoy your new ride!

October 07, 2020

Bart Bartley, Service Writer at Crown Acura, recently walked me thru the focused service on my 2013 Acura RDX. Bart was extremely detailed in explaining what was going to occur during service. When compl More

by Tommax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Crown Acura responded

Thank you for leaving Bart this wonderful review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance! It is our pleasure to serve you. Please do not hesitate to let us know if there is ever anything more that we may help you with in the future!

October 06, 2020

My wife had a short in her electrical system causing her RDX brake lights to stay on even when the car was off. We too it to Crown Acura in Clearwater and they were great! Julian got her fixed up quickly a More

by #mercedesstinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Oct 08, 2020 -

Crown Acura responded

Thank you for sharing this positive review! We are happy to hear that Julian took great care of you and got your automotive concerns swiftly resolved! Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future!

October 06, 2020

Thanks Logan, we really appreciate the great work and getting the car back in a timely manner. We will definitely bring the car back next time it needs something. More

by 03 RSX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Crown Acura responded

Thank you for leaving Logan this 5-star review! We are pleased that he could get you and your vehicular needs efficiently taken care of! It is our pleasure to serve you, and we look forward to working with you again the next time you are in need of automotive service!

October 04, 2020

Our family has purchased 6 Acura’s from Gillian Barnes and recently purchased my second MDX from Gillian. As always, Gillian is absolutely amazing to work with. She is extremely knowledgeable, friendl More

by Baitzmotel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith in Finance, Lora Calhoun
Oct 05, 2020 -

Crown Acura responded

Thank you for taking the time to leave Gillian this wonderful review! We are overjoyed that she could consistently be of exceptional assistance to you, and we are happy to hear that your recent experience working with her did not disappoint. We congratulate you on your new vehicle- on behalf of her and the entire team, and we hope to continue serving you and your automotive needs for years to come!

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