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Crown Acura

Clearwater, FL

4.9
3,447 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,447 reviews

February 19, 2020

I had a great experience as a first time car buyer thanks to Dustin Mullen! He was very patient, transparent, and accommodating. I didn’t feel pressured or misguided compared to experiences at other dealersh More

by Sally P.
Recommend Dealer
Yes
Employees Worked With
Dustin Mullen
Feb 20, 2020 -

Crown Acura responded

Sally, Congratulations on your first new car! We are honored to have been able to assist you with this special purchase, and we are overjoyed that we could make your experience so smooth and hassle-free! We are proud to have earned your kind recommendation, and we are so excited for you to enjoy your new ride!

February 19, 2020

We bought our MDX here and have been coming to the service center for over 6 years for all of the maintenance needed. We are very satisfied with the work and customer service at Crown Acura. Our ser More

by liwwatts
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Crown Acura responded

Thank you so much for your wonderful review! It is such an honor to have your 6-years of loyalty, and we are proud that the quality of our work continues to meet your full satisfaction. We are so appreciative of the opportunity to serve you, and we hope to do so for many years to come! Wishing you the safest of travels until we meet again!

February 19, 2020

My second visit and I am equally impressed each time. My 2020 MDX found a screw in the new tire and do to a schedule crunch had to have an immediate resolution. Julian Bitar stepped up and took control with More

by Financialsnyder
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Feb 20, 2020 -

Crown Acura responded

Bruce, Thank you so much for your wonderful review! We are so glad that we had the opportunity to work with you again, and we are overjoyed that Julian could get your vehicular concerns efficiently resolved. Your safety and satisfaction are our utmost priorities. Please don't hesitate to let us know how our team may serve you again!

February 19, 2020

Kyle was very professional, helpful and patient through the process of leasing a new RDX. I highly recommend reaching out to him if you are in the market for a new Acura. More

by jspampinato
Recommend Dealer
Yes
Employees Worked With
Kyle Vonnes
Feb 20, 2020 -

Crown Acura responded

Thank you for leaving Kyle this excellent review and recommendation! We are delighted to know that he took such great care of you throughout your visit! We congratulate you on your new RDX- on behalf of Kyle and the entire team, and we hope to see you again when the time comes for your first service!

February 18, 2020

Chris is exceptional! We have our purchased our last 3 MDX’s through him. He is always courteous, professional, and so patient. The entire experience is hassle free and efficient. My husband and I couldn’ More

by Ljkolenda
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Crown Acura responded

Thank you so much for your 5-star review and for continuing to confide in our dealership with your automotive needs! We are happy to hear that Chris has taken exceptional care of you throughout each of your buying processes. Please let us know how he and the team may serve you and your husband again in the future! Warmest congratulations on your newest Acura MDX!

February 18, 2020

Service Excellence! Always a sincere pleasure to see Bart Bartley and experience his professionalism and desire to satisfy the customer no matter how big or small the tas More

by Tampa Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Crown Acura responded

Joe, Thank you for leaving Bart this excellent review! It is so great to know how confident you are in his efforts! We are happy to hear that he always provides you and your vehicle with 5-star service, and we are certain that he will continue to do so in the years to come!

February 18, 2020

Amazing service After several Acura dealers were unable to diagnose my RL's winning noise, Steve Callandera, one of the mechanics at Crown found the problem. "Nope, y More

by wdgrable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Crown Acura responded

Thank you for taking the time to leave us this 5-star review! We are overjoyed that we could get your automotive concerns finally taken care of! We are proud to have earned your confidence and loyalty, and we look forward to continue providing you and your vehicle with our best care in the future!

February 16, 2020

Excellent Service! John Shaw is an outstanding Service Adviser! I have been leasing cars from Acura for over 12 years. During this time frame, John has always been my S More

by Michelle M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Crown Acura responded

Michelle, Thank you for leaving John this amazing review! He certainly is an incredible asset to our team, and it is wonderful to know how confident you are in his efforts! He will be so honored by your very kind words, and we are certain that he will continue to provide you and your vehicle with his best care for many years to come!

February 15, 2020

John Shaw Excellent Customer Service Rep John Shaw continues to amaze me with his knowledge of the car symptoms presented. He and his staff provides excellent service and is a pleasure to w More

by acura333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Crown Acura responded

Thank you for leaving John this 5-star review! He undoubtedly is a excellent asset to our dealership, and it is wonderful to know that he has your confidence! Please drive safely, and be sure to let us know how he and the team may be of further assistance to you in the future!

February 15, 2020

Jacob was very professional I think any customer would feel good with the way he handles his knowledge we perched two RDX ‘s from him I will nor may problems sending any one to him Xavier Chavez Sion More

by xchavezsion
Recommend Dealer
Yes
Employees Worked With
Jacob Loverdi
Feb 18, 2020 -

Crown Acura responded

Xavier, Thank you for leaving Jacob this amazing review! We are delighted to know that he took great care of you and provided you with the quality assistance that you so much deserve! Please let us know how he and the team may be of further assistance to you in the future!

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