Crown Acura

I feel that their follow-up and trying to retain a customer is lacking very much, so. I was very disappointed in that aspect as well as going to the dealership and the lack of inventory. customer is lacking very much, so. I was very disappointed in that aspect as well as going to the dealership and the lack of inventory. More

Thank you, John S. for the excellent customer service. He's very accommodating and available when I need service on my Acura ILX. Keeping me up to date with my car's ma for the excellent customer service. He's very accommodating and available when I need service on my Acura ILX. Keeping me up to date with my car's maintenance. Making sure I'm safe on the road. I have had nothing but a great experience. Thanks, for being you.😉 More

I have leased three cars from Crown Acura, and each time was a great experience. MIlissa Grimsley went above and beyond, making the experience smooth and enjoyable. I’m sure I’ll be back again when this lea was a great experience. MIlissa Grimsley went above and beyond, making the experience smooth and enjoyable. I’m sure I’ll be back again when this lease is up! Thanks, Milissa! Loved the video you made for me! More

John Shaw continues to provide excellent and professional customer service. His willingness to assist is extraordinary. CLB customer service. His willingness to assist is extraordinary. CLB More

I’m an auto-aftermarket business consultant - a lifelong car guy who has owned nearly 60 vehicles. I’ve spent a lifetime in and around automobile dealerships, so I’ve seen the good, the bad, and the ugly. car guy who has owned nearly 60 vehicles. I’ve spent a lifetime in and around automobile dealerships, so I’ve seen the good, the bad, and the ugly. Of all my vehicles, I've never owned an Acura, and last year I made a deal with Crown Acura’s General Sales Manager Sophie Morris and her team for a 2025 RDX. Over the past year, I’ve had several opportunities to interact with this dealership and observe Acura General Manager Sophie at work. What impresses me most is that she is constantly looking and listening for ways to make the dealership run smoother, more efficiently, and ultimately better for the customer. Sophie is proactive. She pays attention, recognizes problems and opportunities, and looks for ways to improve things rather than simply walking past them. That is what good management is all about. Acura of Clearwater is fortunate to have Sophie Morris in a leadership position. After nearly 60 vehicles and more dealership experiences than I can count, I don’t give praise like this lightly. Sophie Morris has earned it. Mark / Clearwater, Florida More

John Shaw has excellent customer service skills and communication . He is honest and really cares about you . communication . He is honest and really cares about you . More

Easy to purchase . We told Chris what we were looking for with price and he delivered. It was easy. We told Chris what we were looking for with price and he delivered. It was easy. More

I have been working with Gillian Barnes at Crown Acura Clearwater for a very long time, and she consistently sets the standard for exceptional customer care. Gillian is unfailingly friendly, respectful, a Clearwater for a very long time, and she consistently sets the standard for exceptional customer care. Gillian is unfailingly friendly, respectful, and responsive whenever I reach out. No matter what I need, she comes through for me every single time with complete professionalism and dedication. If you want a seamless experience with someone you can genuinely trust, ask for Gillian. Highly recommended! More

Chris was great to work with in helping us get the perfect SUV for our son. perfect SUV for our son. More

Everyone was very kind at this dealership. Mike Patton was very helpful throughout the whole process. Thank you! Mike Patton was very helpful throughout the whole process. Thank you! More