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Crown Acura

Clearwater, FL

4.9
3,365 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,365 reviews

February 02, 2024

I have been coming to Crown Acura for cars and service for 20 years. During this time, I’ve had my car serviced by John Shaw. He is professional, kind, and knowledgeable. Whether it is an A1 service, or More

by karen.whitehurst3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Crown Acura responded

Karen, We are grateful for you leaving John this wonderful review! We are thrilled to hear that John took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional, kind and knowledgeable. We appreciate your continue business with us here at Crown Acura for 20 years. We look forward to continue serving you and your future automotive needs for many more years to come.

February 01, 2024

John Shaw one of the service managers is a perfect 10 if you need service . I have been coming here for 20 years and have leased many Crown Acura’s and the reason I keep coming back is because of John Shaw More

by GB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Crown Acura responded

GB, Providing exemplary and quality service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he is the reason you keep coming back because he is the best of the best. We are honored by your repeat business with us for 20 years. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 29, 2024

This was my first visit to Crown and I was greeted by Kai. I was interested in a pre-owned RDX and we looked at several. Kai was pleasant and very knowledgeable about the vehicles and knew what I wanted More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kai Walden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Crown Acura responded

Kim, Thank you so much for leaving Kai this fantastic review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Kai could provide you with amazing service. We are happy to know that he was pleasant and very knowledgeable. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new Acura RDX- behalf of the entire Crown Acura team!

January 18, 2024

Bart Bartley delivered an outstanding experience during my recent service. He was exceptionally helpful and efficient, providing detailed explanations of the work done on my car. His speedy and thorough as More

by Pawel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Crown Acura responded

Pawel, We are grateful for you leaving Bart this extraordinary review! We are thrilled to hear that Bart took outstanding care of you and could provide you with thorough and efficient service. We are pleased to know that he was friendly and exceptionally helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 17, 2024

Bart Bartley consistently provides excellent service. He is always willing to accommodate my schedule and clearly explains any service concerns and related costs. More

by Pcic08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Crown Acura responded

Thank you for leaving Bart this 5-star rating! We are thrilled that he consistently provides you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 16, 2024

I have been going to Acura for many years for service on my vehicles. John is always so helpful, friendly and informative. Always the best customer service More

by Kimpoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Crown Acura responded

Kim, Thank you for your positive review! We are honored by your continued business, and we are so glad that John and the team are consistently kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

January 12, 2024

John Shaw has gone ABOVE and BEYOND in providing exemplary services for our MDX. John not only accommodated scheduling our car pretty quickly but it was completed within the hour. Talk about outsta More

by shivaulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Crown Acura responded

Shivaulie, Thank you so much for leaving John this amazing review! We are glad to hear that John took outstanding care of you and your Acura MDX needs. We are happy to know that he accommodated your schedule and got your car needs taken care of quickly. Please do not hesitate to let us know how we may be of further service to you.

January 12, 2024

John Shaw once again exceeds our expectations in providing service. He even helped me squeeze into an emergency appointment today to address a potentially dangerous tire issue on my MDX. He’s the r More

by Daniel Feliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Crown Acura responded

Daniel, We are grateful for you leaving John this wonderful review! We are thrilled to hear that John took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was a top notch professional. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 11, 2024

First visit to Crown. Bart + Greg were amazing. Fast and cordial service. Ended up not charging for the diagnostic. Exceptional experience compared to other dealerships. More

by trevdogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Muszynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Crown Acura responded

Trevdogg, Thank you so much for leaving Bart and Greg this amazing review! We are glad to hear that they took great care of you and your automotive needs. We are happy to know that they made your service experience here at Crown Acura exceptional. Please do not hesitate to let us know how we may be of further service to you.

January 09, 2024

Service advisor John Shaw is amazing at what he does for work. He is on top of the ball with everything My Acura was ready when promised He kept me up-to-date with everything with a phone call. More

by 0509yari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Crown Acura responded

Providing quality and efficient service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he kept you updated on your vehicle by calling you when it was being serviced. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.