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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

November 19, 2018

Awesome dealership The salesman (Charles Johnson) was pleasant and easy to talk to. The vehicle was just as described. We had a trade in and the appraiser was as honest More

by alsardina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Johnson, Leslie Magruder
Nov 20, 2018 -

Crown Acura responded

Thank you so much for your wonderful feedback and your willingness to go the extra distance to work with us! We are so glad to hear of your contentment with Charles' service and your experience as a whole, and we are thrilled that he was able to get you a vehicle and a deal that you are so happy with. We hope you are enjoying it, and we can't wait for the opportunity to work with you again.

November 19, 2018

Problem Not Fixed Came in for a noise coming from the car shifting from six cylinders to four cylinders. Suggested transmission flush which did not fix the problem. More

by 2nd Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
November 19, 2018

Buying a car with Gillian Barnes was great experience. I had a great experience at Crown Acura when purchasing my Acura TLX. Gillian Barnes was very knowledgeable and very helpful. She made my decision on More

by Mike0416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Crown Acura responded

Hi Mike, Congratulations on your new Acura TLX! It's so great to hear that you had such a smooth and comfortable experience working with Gillian on your purchase, and we are honored to have earned your confidence! We look forward to the opportunity to work with you again, and we are so excited for you to enjoy your new vehicle!

November 19, 2018

Easy to work with I bought a certified Acura TLX V6 with the tech package.. Very satisfied with my salesperson Jacob, no pressure and the sales manager was great. More

by Ceh1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Loverdi
Nov 20, 2018 -

Crown Acura responded

Congratulations on your new Acura TLX V6! We are delighted to hear that Jacob and the team provided you with a positive and pressure-free all-around experience! We hope you enjoy your new vehicle, and we hope to work with you again when the time comes for your first service!

November 16, 2018

Purchasing a car with Gary was a pleasant experience! Gary is an honest, knowledgeable gentleman, who has a lot of integrity. He took a lot of time explaining the car (especially technology which is my More

by England
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott, Leslie Magruder
Nov 19, 2018 -

Crown Acura responded

We are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Gary will be especially happy to hear that you were completely satisfied with his customer service.

November 15, 2018

2019 RDX Lease - Great experience We recently leased a 2019 RDX and had a wonderful experience with everyone involved with our deal. It was a painless negotiation and an easy financing More

by Moonshine99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Nov 16, 2018 -

Crown Acura responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Gary took such great care of you. Enjoy your new RDX and we look forward to seeing you in the future.

November 15, 2018

Seamless Process Chris led me through the whole peocess in a few hours with a 2015 MDX. This vehicle is a whole new driving experience. I rate my experience with Chr More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Nov 16, 2018 -

Crown Acura responded

Rick, congratulations on your new vehicle! Chris is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new MDX!

November 15, 2018

Purchase new car Most Acura benefits and advantages were discussed before good test drive, which gave me opportunity to judge car in different situations. Friendly ef More

by Ceil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Noble, Leslie Magruder
Nov 16, 2018 -

Crown Acura responded

Ceil, thank you for your time and your kind review. We are pleased to hear that our team was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

November 14, 2018

Crown Acura - Recent Experience My wife and I want to thank Richard Morris for his ongoing assistance, most recently with the lease of a 2019 Acura MDX. My wife loves the car, her f More

by Seafood1
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Crown Acura responded

Thank you for your very kind review and loyalty. We are delighted to hear that your experiences with us have been so exceptional! When the time comes for service, give our service team a call. You will not be disappointed!

November 14, 2018

Easiest car buying experience Gillian Barnes was my sales rep. She made my experience effortless and painless. I love my new car and it was probably the easiest process I've ever e More

by JackiePham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 16, 2018 -

Crown Acura responded

We are thrilled to hear that we made the purchase of your new car easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Gillian is certainly a favorite around here, so it is no surprise that you had a great experience working with her.

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