Crown Acura

Always a pleasure to work with Bart Bartley at Crown Acura! He's on-time, doesn't try to constantly sell more products / services but explains the recommended services and pleasant to work with a free Acura! He's on-time, doesn't try to constantly sell more products / services but explains the recommended services and pleasant to work with a free car wash! Highly recommend Crown Acura and Bart Bartley! More

We have now purchased 2 cars from Crown Acura and they are an excellent company. Berto Berrios was our sales consultant and made everything easy and enjoyable. Highly recommend! are an excellent company. Berto Berrios was our sales consultant and made everything easy and enjoyable. Highly recommend! More

Excellent service at Crown Acura, Arash Tamaddonzia was very knowledgeable and answer all my question. One of the reasons I would recommend family and friends for his excellent service. very knowledgeable and answer all my question. One of the reasons I would recommend family and friends for his excellent service. More

This is the 6th Acura that both my wife and I have purchased from this dealership. There is never any pressure to close a deal and sales, finance, and service are always respectful of your time. I hav purchased from this dealership. There is never any pressure to close a deal and sales, finance, and service are always respectful of your time. I have purchased two vehicles in the last 2 years from Berto Berrios. He is an excellent young sales representative that listens to what you want and will work hard to make it happen. Their service department ordered my upgrades and they arrived quickly and scheduled the appointment. I was shocked as I know in today’s supply chain to get my upgrades that quickly. More

John Shaw in the service department was fantastic. The friendly professional service was outstanding and very convenient. The gentleman and the service department not only put my mind at ease but also The friendly professional service was outstanding and very convenient. The gentleman and the service department not only put my mind at ease but also provided complimentary wash and vacuum of my vehicle. Would totally recommend this dealership . More

I'm very Discussed how mechanics steady trying to rip innocent people off. I thought if I take my Acura SUV to such a big name place and by having a Acura I would get a great service. Well i was very wro innocent people off. I thought if I take my Acura SUV to such a big name place and by having a Acura I would get a great service. Well i was very wrong. Let me tell you what great service I got. There is nothing great about this place/service except bunch of rip-off mechanics and manager that doesn't care what his mechanics throw at him. Whatever Crown Acura Mechanic say is wrong with a vehicle Bert "the manager" except it instead of making sure that really the problem..They lie to him and he fulls for it. I brought my car to Crown Acura 3+ months ago and I was told that my alternator needs to be fixed And several other things. I end up not fixing my car there because my husband told me it doesn't sound like anything wrong with my alternator and told me to get a second opinion, and i did. I took the vehicle to another mechanic and there was absolutely nothing wrong with the alternator 3+ months later I'm still driving on the same alternator and no issues. The only thing that needed to be fixed is my differential need it a new replacement. I still have my written estimate that I received from the manager Bert at Crown Acura that says everything that needed to be fixed and out of all those things only one problem end up getting fixed by a different mechanic and my car is driving like it’s bran new again. They also charge me $300 for checking my SUV and giving me wrong answers, WHY?. I gave 3+ month before I’m leaving this feedback. I want to make sure nothing was wrong with what got fixed and to make sure it wasn’t something else or the alternator and it definitely not the alternator. Please BEWARE who you give your car to. Even a big place like Crown Acura tries to rip you off. More

Excellent service at Crown Acura dealership. We are very happy and pleased to know that our car will be serviced and maintained in an excellent manner. We would like to highly recommend Mr. Bill We are very happy and pleased to know that our car will be serviced and maintained in an excellent manner. We would like to highly recommend Mr. Bill Knopke for his many years of knowledge in the Auto industry and all of his associates. More

Bart is very knowledgeable and I trust his judgment. He is a rare gem! One of the reasons I would buy another Acura… He is a rare gem! One of the reasons I would buy another Acura… More

Crown Acura has been an excellent Auto Dealership, John Shaw in Service has been outstanding to work with. He thoroughly explains what is needed, is personable, and very professional. The work has always Shaw in Service has been outstanding to work with. He thoroughly explains what is needed, is personable, and very professional. The work has always been completed quicker than promised and done right the first time. I highly recommend John Shaw and Crown Acura to anyone looking for a totally positive experience !! More

So yesterday, after about a year and a half of ignoring a sound its been making. I brought my truck to John to check it out. I only ever heard it when I was in enclosed area like driving up the walls on both sound its been making. I brought my truck to John to check it out. I only ever heard it when I was in enclosed area like driving up the walls on both sides to my parking garage, etc. I told them the sound was a clacking like when youre a kid and you put playing cards in the spokes of the wheels. 🤣 happy to report John brought me in to the shop to show me what it was! My back license plate cover only had the screws in the top and even they were loose. So license and cover would move and "clack. Cheapest fix ever and very happy with John and Crown Acura for always being honest and friendly 🤣 (finally had a transmission fluid flush too) Im just a girl. Lol More