Crown Acura - Service Center

Very good service Our car, an Acura 1996 RL, was serviced last week. our service rep, Christopher Sanborn, Jr., provided us with a courtesy vehicle while our car was be Our car, an Acura 1996 RL, was serviced last week. our service rep, Christopher Sanborn, Jr., provided us with a courtesy vehicle while our car was being serviced. The staff in general are very cordial, the service is excellent and the overall environment embraces you as a customer. More

great sevice It was easy enough to make appointment online. Follow up and confirm the appointment is great. Warm welcoming. Excellence service every time.Honesty, It was easy enough to make appointment online. Follow up and confirm the appointment is great. Warm welcoming. Excellence service every time.Honesty, straight forward.Thanks More

Blown and deflated tire on MDX 2016 that needed towing. We worked with John Shaw and his service was excellent. We had a blown tire that deflated entirely. We had it towed to Crown Acura and Mr Shaw was ef We worked with John Shaw and his service was excellent. We had a blown tire that deflated entirely. We had it towed to Crown Acura and Mr Shaw was efficient and worked to make sure our tire warranty coverage through the dealer allowed for the replacement of the tire at no cost. We also had some other work done such as the oil change and tire rotation. I would recommend and dealership and John Shaw to anyone that asks. More

Great service by a caring team As the owner of a vintage Acura (2002 CR) I really appreciate the service team at Crown. There are technicians who have been there for over 20 years w As the owner of a vintage Acura (2002 CR) I really appreciate the service team at Crown. There are technicians who have been there for over 20 years who are aware of the issues that might plague a particular model. And my sincere thanks to my Service Advisor Christopher Sanborn who is always conscientious and courteous. More

MDX Service This was the 2nd time I brought my MDX in for a service. The people are friendly. Nice, comfortable waiting area. Tina Arenda, Svc. Rep. friendly, tho This was the 2nd time I brought my MDX in for a service. The people are friendly. Nice, comfortable waiting area. Tina Arenda, Svc. Rep. friendly, thorough... Met time frame for service as initially indicated. Would definitely bring my vehicle back to this location for it next service!! More

Always amazing service I have been going to Crown Acura for four years to do all of the service on my cars. They are always kind and have the customers concerns and safety i I have been going to Crown Acura for four years to do all of the service on my cars. They are always kind and have the customers concerns and safety in mind. They also make sure that vehicle is safe. This has been and probably will always be the best service department I have ever been to More

John Shaw John has been taking care of my Acura service for some 15 or so years. He is the best! So attentive and so professional. He always tries to do the ver John has been taking care of my Acura service for some 15 or so years. He is the best! So attentive and so professional. He always tries to do the very best for me, and I so appreciate that. Extremely fair as well. A real pleasure to deal with in every way! More

Crown Acura Service Always a pleasure to bring our car to Crown Acura for Service. Everyone is professional and very courteous. John Shaw does an excellent job! John is t Always a pleasure to bring our car to Crown Acura for Service. Everyone is professional and very courteous. John Shaw does an excellent job! John is thorough, professional, and very knowledgeable. Everyone treats you like family! More

Crown Acura goes above and beyond John Shaw and Chris Renaud took better care of me than any other company has. EVER! From the moment you drive up to the moment you leave, everyone m John Shaw and Chris Renaud took better care of me than any other company has. EVER! From the moment you drive up to the moment you leave, everyone makes sure you are taken care of every step of the way. You really don’t find customer service like this anymore. I had a problem with an insurance claim with safelite and Progressive, completely unrelated to Crown Acura. John and Chris went above and beyond to make sure that the damages were accurately assessed and that I was not being taken advantage of. I can’t say enough about them - Ill be a lifelong, loyal customer of Crown Acura thanks to their consistant dedication to fulfilling my needs and the care of my car. I’ll add that I drive an hour to bring my car here. Also, my 2006 RSX Type S that I purchased brand new now has 260k miles and is still going strong Thank you both again! More

Quick service I really like getting my service done with Chris Sanborn. He’s very good at what he does and he gets me in and out quicker than expected! I really like getting my service done with Chris Sanborn. He’s very good at what he does and he gets me in and out quicker than expected! More