Crown Acura - Service Center

Customer Service Who said you can't get good customer service anymore. I drive across the causeway from Tampa because of the excellent service and personal attention I Who said you can't get good customer service anymore. I drive across the causeway from Tampa because of the excellent service and personal attention I receive from John Shaw. Acura produces a good car, but it is the customer service I receive from John that keeps me coming back to Crown for the past 30 years. More

Excellent service John Shaw was extremely attentive and helpful with out service. It’s the best car service we’ve had. I will always buy and Acura in the future John Shaw was extremely attentive and helpful with out service. It’s the best car service we’ve had. I will always buy and Acura in the future More

Great service as always! Crown Acura’s facility and staff is second to none! Tina Arenda did a great job of getting me in and out for my regular service check with a freshly w Crown Acura’s facility and staff is second to none! Tina Arenda did a great job of getting me in and out for my regular service check with a freshly washed vehicle to drive away in. Thanks! More

Tina Arendes is awesome. She is very knowledgeable. Tina is very great and knowledgeable. I like that she is very flexible and goes oit of her way to accommodate. She is efficient and effective at her j Tina is very great and knowledgeable. I like that she is very flexible and goes oit of her way to accommodate. She is efficient and effective at her job. More

Excellent! Tina Arendes is an excellent service advisor. She is working very hard to take care of her customers with honesty, knowledge, and professional. Five s Tina Arendes is an excellent service advisor. She is working very hard to take care of her customers with honesty, knowledge, and professional. Five stars for Tina. More

Car purchase and service During my car purchase and subsequent service checks, my personal experience with all of the employees at Crown Acura has demonstrated the highest lev During my car purchase and subsequent service checks, my personal experience with all of the employees at Crown Acura has demonstrated the highest level of customer service. One of the team members that really stands out is Service Advisor Bart Barley. As a result of Bart's personal involvement and coordination with a shop foreman, ( didn't catch his name but very knowledgable about the problem at hand ) a recent issue with my car was resolved very timely and efficiently. Thanks Bart and all the team members at Crown Acura More

Service review Bart Bartley is an amazing and very organized service advisor. He always is ready having looked up my history on my car prior to my arrival.He is pat Bart Bartley is an amazing and very organized service advisor. He always is ready having looked up my history on my car prior to my arrival.He is patient with all my questions and,very knowledgeable. Crown Accura is lucky to have him as an employee. He is why I have kept my business at this dealership More

Honest, friendly and great service. John Shaw has been our service guy for our Acura RL from the first day we bought the car back in 2005. He is honest, knowledgeable, sincere and really John Shaw has been our service guy for our Acura RL from the first day we bought the car back in 2005. He is honest, knowledgeable, sincere and really knows how to take care of his customers. We have a lot of respect to the way he goes about servicing us. He is patient, listens and carefully explains the benefit of any service needed and always tries to give us the best options. He is not pushy and very respectful. We are very careful who we endorse and John Shaw is one of them. If you are looking for piece of mind, John is the person to deal with. 13 years has gone by without a glitch. Way to go John. Thank you so very much. More

Service Bart Bartley and the whole crew service department always go out of their way to get you in and out as soon as possible with everything done right!! Bart Bartley and the whole crew service department always go out of their way to get you in and out as soon as possible with everything done right!! More

Customer service at its BEST! I just purchased a brand new RDX at Crown Acura. I have always had an Acura, as I feel they are the "best" car, and you can't beat the customer servi I just purchased a brand new RDX at Crown Acura. I have always had an Acura, as I feel they are the "best" car, and you can't beat the customer service anywhere!! The general manager, Dan Morris helped me take care of a few minor issues I was having, and set me up with a wonderful man, Chris Sanborn from the service department. Chris arranged for a rental car, the same kind that I was accustomed to....he got me in, and out so quickly, and was so accommodating!!! Chris kept me fully informed of everything they were doing to my car. When I returned to the dealership to pick up my car, it had been beautifully cleaned inside and out! I always recommend Crown Acura to all my friends and family. I think that dealership goes above and beyond for their customers! More